---
title: "What is the complete process for small and medium-sized foreign trade enterprises adopting export agency mode to apply for export tax refund?"
description: "For small and medium-sized mechanical and electrical enterprises that use the agency export mode for the first time，unfamiliarity with the agency tax refund process leads to worries that document omission or operational errors will cause tax refund failure or trigger compliance risks. Enterprises need to complete cross-verification of core documents including agency agreements，customs declarations，value-added tax invoices in advance，complete declaration connection by nodes，prepare response plans..."
url: "https://www.sh-zhongshen.com/en/qa/export-agency-sme-export-tax-refund-complete-process.html"
language: "en"
type: "Q&A"
category: "Export Tax Rebate Q&A"
datePublished: "2026-05-12"
dateModified: "2026-05-12"
brand: "Zhongshen Trading China"
answerCount: 7
---

# What is the complete process for small and medium-sized foreign trade enterprises adopting export agency mode to apply for export tax refund?

## Question

 I am the foreign trade负责人 of a small and medium-sized mechanical and electrical manufacturing enterprise based in Shanghai. I just signed an agency export agreement with Zhongshen last month, and exported a batch of mechanical and electrical products worth 800,000 RMB to Germany through the agency mode for the first time. Now we have reached the tax refund application stage. I have only handled self-operated export tax refund before, and I have no idea about the process of the agency mode. I have stayed up late sorting out documents recently and feel more and more anxious, worrying about missing key materials or making mistakes in procedures, which will lead to the rejection of the tax refund application, and even affect subsequent agency export business. I heard that some people in the industry waited for more than half a year to get the tax refund due to inconsistent documents in agency tax refund, and also incurred additional compliance risks. I am very anxious now, I want to figure out how exactly to apply for tax refund for agency export, including what to prepare in advance, how to connect core nodes, how to handle abnormalities when they occur, so as to ensure that I can get the tax refund smoothly and compliantly. 

## Answers
                            
### Answer 1 — Best Answer

First，for pre-declaration document review details，you need to sort out three types of core documents in advance: First，the agency export agreement (which shall clearly specify the ownership of tax refund rights and responsibilities of both parties)，and the export goods customs declaration (verify that the operating unit is Zhongshen，the consignor is your company，and information such as commodity code，FOB price is consistent with the invoice)，Second，the special value-added tax invoice (the invoice title must fully match your company's name，and the goods name and specifications must correspond to those on the customs declaration)，Third，the foreign exchange collection voucher (foreign exchange shall be collected by the agent Zhongshen，who will issue the foreign exchange collection memo，with the corresponding export customs declaration number noted). **Cross-verification of all documents shall be completed 10 days before tax refund declaration to ensure consistency of four core flows**.

Connection of core nodes is divided into three steps: Step 1，your company submits the verified documents to the tax refund specialist of Zhongshen，and the specialist will complete internal re-verification and enter information into the export tax refund declaration system within 3 working days，Step 2，conduct pre-declaration through the Electronic Tax Bureau，receive feedback from the tax authority，and proceed with formal declaration if there is no objection，Step 3，after the tax authority approves the application，the tax refund will be directly transferred to Zhongshen's account，and then transferred to the account designated by your company. **Formal declaration must be completed within 90 days after the export date stated on the customs declaration**.

For abnormal response plans: If pre-declaration feedback shows inconsistent document information，you need to re-check documents and modify declaration data within 5 working days，If you receive a tax correspondence investigation notice from the tax authority，you need to cooperate to provide supporting materials such as goods production records and transportation certificates，and Zhongshen will assist in docking with the tax authority to complete the investigation. After final compliance confirmation，all documents shall be sorted and archived，with a retention period of no less than 5 years，to ensure they can be retrieved at any time during subsequent tax audits.

**status:** accepted
**Author:** Lucas Liu
**Date:** 2026-05-12

### Answer 2

In agency export tax refund application, document filing is the core compliance link. The following materials shall be retained strictly in accordance with the requirements of the tax authority: original copy of agency export agreement, copy of export goods customs declaration, deduction copy of special value-added tax invoice, foreign exchange collection memo, goods transportation documents (such as bill of lading, air waybill). It should be noted that all filed documents must be fully consistent with the information in the declaration system.

If there is document missing or information inconsistency, the tax authority will suspend tax refund review and even start the correspondence investigation procedure. In addition, document filing shall be completed within 15 days after tax refund declaration is completed, with a retention period of no less than 5 years. If complete filed documents cannot be provided during subsequent tax audits, you will face the risk of tax refund recovery and fines. It is recommended to use an electronic archiving system for storage, and keep paper backups at the same time to ensure availability at any time.

**status:** suggested
**Author:** Evelyn Li
**Date:** 2026-05-12

### Answer 3

Under the agency export mode, enterprises can optimize tax refund efficiency through reasonable tax planning. For example, choosing value-added tax deferred declaration, so that enterprises do not need to pay domestic value-added tax immediately after goods export, and can directly offset or get refund after the tax refund application is approved, which effectively eases capital pressure.

It should be noted that value-added tax deferred declaration needs to meet two conditions: First, the agency export agreement clearly stipulates that the tax refund right belongs to the consignor (your company), second, your company is a general taxpayer with import and export operation right. In addition, you need to pay close attention to the latest 2026 export tax refund policy, the tax refund rate for some high value-added mechanical and electrical products has been increased to 17%.

You need to ensure that the commodity code on the customs declaration corresponds to the correct tax refund rate. Wrong commodity code will lead to wrong application of tax refund rate and affect the amount of tax refund. It is recommended to verify and confirm through the customs commodity code inquiry system in advance.

**status:** suggested
**Author:** Andy Guo
**Date:** 2026-05-12

### Answer 4

Capital flow compliance is the key of agency export tax refund. You need to ensure that foreign exchange is collected by agent Zhongshen, and the collected amount is consistent with the FOB price on the customs declaration.

If the difference between the collected amount and FOB price exceeds 5%, you need to submit a difference explanation to the tax authority, for example, deduction due to quality problems, freight adjustment, etc., and provide corresponding supporting materials (such as deduction agreement confirmed by both parties, freight invoice). In addition, foreign exchange collection must be completed within 180 days after the export date on the customs declaration.

If you cannot collect foreign exchange on time due to special circumstances, you need to apply for deferred collection filing to the tax authority in advance, otherwise you will not pass the tax refund review. It is recommended to clearly specify the collection time limit and responsibility division in the agency export agreement, to avoid affecting tax refund application due to delayed collection by the agent.

**status:** suggested
**Author:** Cindy Chen
**Date:** 2026-05-12

### Answer 5

Information accuracy of agency export customs declaration directly affects tax refund application. Three core information need to be checked emphatically: First, operating unit is agent Zhongshen, consignor is your company, ensure that the names and unified social credit codes of both parties are completely correct; Second, commodity code must be consistent with the actual goods. Wrong commodity code will lead to wrong application of tax refund rate, and even the goods will be listed as high-risk goods and trigger customs inspection; Third, FOB price must be calculated accurately.

If you declare customs at CIF price, you need to note the amount of freight and insurance premium in the remark column, and the tax authority will calculate the tax refund based on this. In addition, the customs declaration needs to be printed and checked within 10 days after export. If information error is found, you need to apply for deletion and re-declaration in time, to avoid affecting subsequent tax refund declaration.

**status:** suggested
**Author:** Victor Sun
**Date:** 2026-05-12

### Answer 6

Agency export agreement is the core basis for the ownership of tax refund right. Three key clauses need to be clearly specified in the agreement: First, ownership of tax refund right, clearly stipulate that the export tax refund right belongs to the consignor (your company), and the agent is only responsible for assisting with tax refund procedures; Second, responsibility division of both parties, clearly stipulate that the agent shall submit tax refund application materials within the specified time limit, if tax refund delay or failure is caused by the agent's mistake, the agent shall bear corresponding compensation liability; Third, document storage responsibility, stipulate that the agent shall assist in retaining all tax refund-related documents, to ensure they can be provided to your company and the tax authority at any time.

In addition, it should be noted that the signing date of the agreement must be earlier than the goods export date. If the signing date is later than the export date, the tax authority will not approve the tax refund application. It is recommended to complete the agreement signing and affix official seals of both parties before goods export.

**status:** suggested
**Author:** Jason Wu
**Date:** 2026-05-12

### Answer 7

Goods flow connection of agency export needs to match the tax refund process. You need to ensure that the consignor information on transportation documents (such as bill of lading, air waybill) is consistent with the consignor (your company) stated on the customs declaration. If the consignor on the bill of lading is agent Zhongshen, you need to provide the agency export agreement as proof, otherwise the tax authority will question the authenticity of goods flow and affect tax refund review. In addition, you need to obtain transportation documents in time after goods export and submit them to the agent.

If transportation document is missing or information is inconsistent, you need to contact the logistics service provider in time to reissue or modify it, to avoid tax refund application being rejected due to incomplete goods flow information. At the same time, you need to ensure that the transportation route of goods is consistent with the export port stated on the customs declaration. If there is port change, transit or other situations, you need to feed back to the agent in time and adjust relevant information of tax refund declaration, to ensure that goods flow is consistent with declaration information.

**status:** suggested
**Author:** Daniel Xu
**Date:** 2026-05-12

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