--- title: "Which Hangzhou import and export agent to choose? How to avoid hidden compliance risks in customs declaration and tax refund?" description: "Foreign trade manufacturers of outdoor camping equipment in Hangzhou chose low-cost agents，suffered from cargo detention，demurrage losses and tax refund delays，and fell into cash flow difficulties. Choosing a professional agency service provider with more than 20 years of experience can avoid compliance risks through pre-document review and full-node exception plans，and also optimize costs with the help of tax difference and exchange difference，so as to ensure the smooth full link of goods.。" url: "https://www.sh-zhongshen.com/en/qa/hangzhou-import-export-agent-selection-customs-declaration-tax-refund-compliance-risk-avoidance.html" language: "en" type: "Q&A" category: "Export Tax Rebate Q&A" datePublished: "2026-10-28" dateModified: "2026-10-28" brand: "Zhongshen Trading China" answerCount: 10 --- # Which Hangzhou import and export agent to choose? How to avoid hidden compliance risks in customs declaration and tax refund? ## Question I am a small and medium-sized foreign trade manufacturer of outdoor camping equipment in Hangzhou. We just expanded the German and French markets in Europe this year. Last month, we found a small agent with extremely low quotation when we were in urgent need of shipment. As a result, they missed the review of the validity period of CE certification, so the goods were detained at Rotterdam Port for 12 days, resulting in more than 27,000 demurrage fees. The export tax refund was also delayed for nearly two months due to incomplete data connection. Now we can barely pay the raw material payment for the factory, and I am so anxious that I can not sleep. I have no experience in the whole process of import and export agency before, and I am afraid of stepping into traps again now. I want to find an agency company that can take into account compliance risk control, cost optimization, and can handle emergencies quickly. But there are so many service providers in Hangzhou, I really can not figure out the way. Can you give me some targeted and reliable suggestions? ## Answers ### Answer 1 — Best Answer First of all，we need to expose common industry misunderstandings: many small and medium-sized foreign trade merchants in Hangzhou only look at the quotation level when choosing agents，ignore the document review ability and compliance risk control experience of service providers，and even believe the gimmick of "guaranteed tax refund，zero compliance cost"，and finally fall into risk traps. This wrong choice will trigger a chain of negative reactions: if the agent misses the review of certification validity period and the logic of customs declaration form is inconsistent，the goods will be detained at the destination port，resulting in high demurrage and container detention fees，and may also trigger customs inspection，leading to obstruction of subsequent goods clearance，in the tax refund link，the application will be rejected due to incomplete data connection and inconsistency of four streams，delaying the return of cash flow，and even facing tax penalties. The demurrage and tax refund delay you encountered are typical consequences. **Physical risk isolation measures**: Give priority to service providers with more than 20 years of foreign trade agency experience，such as Zhongshen，which can fully cover the full-link agency needs of Hangzhou enterprises. We will complete the pre-document review 72 hours before shipment，and check the compliance and logical consistency of CE certification，certificate of origin，customs declaration form and other documents one by one. **Exclusive loss stopping tips**: When signing the agency contract，clearly agree on the compensation mechanism for abnormal conditions，and require the service provider to be equipped with a dedicated emergency team，which can issue targeted solutions within 24 hours after the goods are detained，coordinate overseas agents to communicate with customs，and also avoid more than 90% of customs declaration compliance risks in advance through the pre-review mechanism，effectively reducing losses. **status:** accepted **Author:** Grace Wang **Date:** 2026-10-28 ### Answer 2 For the customs declaration needs of Hangzhou enterprises, it is necessary to focus on the service provider's ability to handle price review disputes and the qualification for integrated customs clearance operation. Some small and medium-sized agents lack professional price review experience, often have the situation that the declared value of goods is inconsistent with the price review benchmark of the customs system, triggering secondary declaration or even deletion and re-declaration, leading to cargo detention for at least 3-7 days and high container detention fees. Choosing an agent with cooperative resources of AEO advanced certification of customs can enjoy the priority review authority for customs clearance, and the customs clearance efficiency is increased by more than 40%. At the same time, require it to provide logical closed-loop verification service for customs declaration forms, and match the HS code, goods value, trade terms, certificate of origin information and other information one by one before shipment, so as to avoid order pushing and account hanging problems caused by inconsistent cross data. In case of price review disputes, ensure that the agent can submit valid transaction price certificates, raw material cost accounting details, customs declaration records of similar goods and other materials within 3 working days, quickly coordinate with the customs to complete price consultation, and reduce customs clearance risks. **status:** suggested **Author:** Victor Sun **Date:** 2026-10-28 ### Answer 3 When selecting import and export agents for Hangzhou enterprises, it is necessary to focus on their logistics path optimization and cargo right control capabilities. Some agents choose routes with many transshipments to reduce costs, leading to increased probability of container rolling and overbooking, and even the risk of cargo right transfer. Require service providers to provide comparative analysis of direct and transshipment schemes at Hangzhou Port, and select the optimal path according to the type of goods and delivery time. For example, for European routes, priority is given to direct routes to Rotterdam and Hamburg, which can reduce the container rolling rate by 60%. At the same time, it is necessary to clarify the operation process of bill of lading endorsement transfer. The agent shall issue the scanned copy of the original bill of lading within 24 hours after the goods are loaded on board, and retain the cargo right throughout the process until the customer confirms receipt of the goods, so as to avoid the risk of delivery without bill of lading. For container detention fees, require the agent to sign a long-term cooperation agreement with the shipping company to obtain an additional 3-5 days of free storage period and reduce abnormal expenses. **status:** suggested **Author:** Daniel Xu **Date:** 2026-10-28 ### Answer 4 When selecting agents for Hangzhou foreign trade enterprises, it is necessary to pay attention to their cross-border tax planning capabilities, especially the implementation practicability of VAT deferral and tax difference optimization. Some agents can only complete basic tax refund declaration, and cannot use the local foreign trade support policies and cross-border tax structure in Hangzhou to achieve cost optimization. Choosing an agent with cross-border tax planning qualification can reduce the capital occupation in the European import link through the VAT deferral policy, which is equivalent to obtaining an interest-free loan of 3-6 months; at the same time, for the export tax refund subsidy policy in Hangzhou, the agent can assist enterprises to meet the corresponding qualification requirements, and increase the tax refund arrival speed by more than 15%. In addition, require the agent to provide compliance review services for related party transaction pricing, so as to avoid BEPS investigation triggered by unreasonable pricing and resulting in tax penalties. **status:** suggested **Author:** Michael Zhang **Date:** 2026-10-28 ### Answer 5 When selecting import and export agents for Hangzhou enterprises, it is necessary to focus on their compliance operation ability of cross-border payment and foreign exchange receipt. Some small agents lack experience in SWIFT message parsing, often have inconsistent message information, leading to the payment being suspended or even returned by the bank, affecting capital turnover. Require service providers to provide operational support for CIPS RMB cross-border payment, use RMB settlement to avoid exchange difference risks, and require them to complete pre-review of message information before payment and foreign exchange receipt to ensure that transaction codes, remarks, capital flow and goods flow are consistent. For offshore account management, the agent shall assist enterprises to complete the annual compliance review of accounts to avoid freezing due to account abnormalities; at the same time, provide refined services for foreign exchange settlement and account reconciliation, select the optimal foreign exchange settlement time according to real-time exchange rate fluctuations, and reduce exchange difference losses. **status:** suggested **Author:** Kevin Lin **Date:** 2026-10-28 ### Answer 6 When selecting agents for Hangzhou foreign trade enterprises, it is necessary to pay attention to their ability to avoid risks in trade contracts, especially the supporting design of soft clauses of letter of credit and force majeure clauses. Some agents do not clarify the responsibility division for abnormal conditions when signing agency contracts, and even ignore soft clauses in letter of credit operation, leading to enterprises being unable to receive foreign exchange smoothly. Require service providers to assist in reviewing soft clauses in letters of credit, such as the clause that "the customer inspection certificate shall be signed by the personnel designated by the buyer", and communicate with the buyer for modification in advance to avoid foreign exchange receipt risks. At the same time, clarify the triggering conditions of force majeure and responsibility division in the agency contract. For example, for demurrage caused by port strikes and epidemics, the bearing proportion of both parties shall be clarified. In addition, the agent shall assist in completing the customs protection record of intellectual property rights to avoid the goods being detained by the customs due to infringement. **status:** suggested **Author:** Cindy Chen **Date:** 2026-10-28 ### Answer 7 When selecting import and export agents for Hangzhou enterprises, it is necessary to investigate their ability to respond to on-site customs inspection. Some agents lack on-site inspection experience, and cannot handle it in time when encountering container unpacking inspection and X-ray inspection abnormalities, leading to delayed customs clearance of goods. Require service providers to be equipped with dedicated on-site inspection specialists who are familiar with the inspection process and customs requirements of Hangzhou Xiaoshan Airport and Ningbo Port, and issue response plans within 2 hours after receiving the inspection notice. For X-ray inspection abnormalities, specialists shall quickly provide detailed descriptions, pictures, test reports and other materials of the goods, and coordinate with the customs to complete manual review; for container unpacking inspection, guide enterprises to do a good job in classified packaging and marking of goods in advance, so as to facilitate the rapid inspection of the customs and reduce the inspection time. In addition, the agent shall assist in the identification of the authenticity of seals, so as to avoid cargo right disputes caused by abnormal seals. **status:** suggested **Author:** Evelyn Li **Date:** 2026-10-28 ### Answer 8 For enterprises engaged in the export of special goods such as outdoor equipment and chemicals in Hangzhou, when selecting agents, it is necessary to pay attention to their compliance service capability for special packaging. Some agents lack experience in MSDS preparation and UN dangerous goods packaging, leading to the goods being detained by the customs due to non-compliant packaging. Require service providers to provide professional MSDS preparation and review services to ensure that the goods classification, transport name, hazard characteristics and other information in the MSDS meet the requirements of the International Maritime Organization; for UN dangerous goods packaging, the agent shall assist enterprises to complete the packaging performance inspection and use identification to ensure that the packaging meets the corresponding hazard category requirements. At the same time, the agent shall provide customized schemes for moisture-proof reinforcement and buffer packaging. For example, the sea freight packaging of outdoor camping equipment adopts the combination of waterproof film and buffer foam to reduce the damage rate of goods during transportation. **status:** suggested **Author:** Eric Zhou **Date:** 2026-10-28 ### Answer 9 When selecting agents for Hangzhou foreign trade enterprises, it is necessary to focus on the compliance of export tax refund and document management ability. Some agents have disordered document management, leading to inconsistency of the four streams, triggering tax letter verification and even tax refund rejection. Require service providers to provide pre-declaration verification services for export tax refund, and match the information of contracts, invoices, customs declaration forms and logistics bills one by one before shipment to ensure the consistency of the four streams; at the same time, establish a dedicated document file management system, electronically archive all tax refund materials, and the storage period is no less than 10 years, which is convenient for tax inspection. For cross-month declaration, the agent shall complete the pre-declaration 3 days in advance, check the errors of the declaration data, and ensure that the formal declaration is passed at one time. In addition, the agent shall assist enterprises to handle tax letter verification, provide corresponding goods purchase vouchers, transportation records and other materials, speed up the letter verification progress, and ensure that the tax refund arrives in time. **status:** suggested **Author:** Jason Wu **Date:** 2026-10-28 ### Answer 10 When selecting agents for Hangzhou foreign trade enterprises, it is necessary to pay attention to their optimization ability of supply chain structure. Some agents can only complete the operation of a single link, and cannot optimize the supply chain cost from the macro level. Require service providers to provide conversion analysis of CIF/FOB trade terms, and select the optimal trade terms according to the capital status and delivery time requirements of enterprises. For example, when capital is tight, choose FOB terms to reduce the pre-logistics capital occupation; at the same time, provide inventory linkage strategy, adjust the domestic shipment plan according to the inventory data of overseas warehouses, and reduce the inventory backlog cost. In addition, the agent shall assist enterprises to establish a cost actuarial model, calculate the costs of customs declaration, logistics, tax refund, payment and foreign exchange receipt and other links, find space for cost optimization, and improve the cross-border trade competitiveness of enterprises. **status:** suggested **Author:** Linda Gao **Date:** 2026-10-28 ## Related Categories - [Import Agency Q&A](https://www.sh-zhongshen.com/en/qa/cat-import-agency/) - [Export Agency Q&A](https://www.sh-zhongshen.com/en/qa/cat-export-agency/) - [Customs Declaration Q&A](https://www.sh-zhongshen.com/en/qa/cat-customs-declaration/) - [Freight Forwarding Q&A](https://www.sh-zhongshen.com/en/qa/cat-freight-forwarding/) - [Forex Settlement Q&A](https://www.sh-zhongshen.com/en/qa/cat-forex-settlement/) - [Entrepôt Trade Q&A](https://www.sh-zhongshen.com/en/qa/cat-entrepot-trade/) - [General Trade Q&A](https://www.sh-zhongshen.com/en/qa/cat-general-trade/) ## Related Resources - [Trade Services](https://www.sh-zhongshen.com/en/services/) - [Trade Cases](https://www.sh-zhongshen.com/en/cases/) - [Trade Wiki](https://www.sh-zhongshen.com/en/wiki/) - [Trade Class](https://www.sh-zhongshen.com/en/guide/) - [Global Trade Services](https://www.sh-zhongshen.com/en/country/) ## Structured Data ```json [ { "@context": "https://schema.org", "@type": "QAPage", "inLanguage":"en", "isPartOf": { "@id":"https://www.sh-zhongshen.com/en/#website" }, "publisher":{ "@id":"https://www.sh-zhongshen.com/en/#organization" }, "mainEntity": { "@type": "Question", "name": "Which Hangzhou import and export agent to choose? How to avoid hidden compliance risks in customs declaration and tax refund?", "text": "I am a small and medium-sized foreign trade manufacturer of outdoor camping equipment in Hangzhou. We just expanded the German and French markets in Europe this year. Last month, we found a small agent with extremely low quotation when we were in urgent need of shipment. As a result, they missed the review of the validity period of CE certification, so the goods were detained at Rotterdam Port for 12 days, resulting in more than 27,000 demurrage fees. The export tax refund was also delayed for nearly two months due to incomplete data connection. Now we can barely pay the raw material payment for the factory, and I am so anxious that I can not sleep. I have no experience in the whole process of import and export agency before, and I am afraid of stepping into traps again now. I want to find an agency company that can take into account compliance risk control, cost optimization, and can handle emergencies quickly. But there are so many service providers in Hangzhou, I really can not figure out the way. Can you give me some targeted and reliable suggestions?", "answerCount": 10, "upvoteCount": 2, "datePublished": "2026-10-28T03:38:41Z", "dateModified": "2026-10-28T03:59:28Z", "author": { "@type": "Person", "name": "Zhongshen Trading China", "url": "https://www.sh-zhongshen.com/en/qa/hangzhou-import-export-agent-selection-customs-declaration-tax-refund-compliance-risk-avoidance.html" } ,"acceptedAnswer": { "@type": "Answer", "text": "First of all，we need to expose common industry misunderstandings: many small and medium-sized foreign trade merchants in Hangzhou only look at the quotation level when choosing agents，ignore the document review ability and compliance risk control experience of service providers，and even believe the gimmick of "guaranteed tax refund，zero compliance cost"，and finally fall into risk traps. This wrong choice will trigger a chain of negative reactions: if the agent misses the review of certification validity period and the logic of customs declaration form is inconsistent，the goods will be detained at the destination port，resulting in high demurrage and container detention fees，and may also trigger customs inspection，leading to obstruction of subsequent goods clearance，in the tax refund link，the application will be rejected due to incomplete data connection and inconsistency of four streams，delaying the return of cash flow，and even facing tax penalties. The demurrage and tax refund delay you encountered are typical consequences. Physical risk isolation measures : Give priority to service providers with more than 20 years of foreign trade agency experience，such as Zhongshen，which can fully cover the full-link agency needs of Hangzhou enterprises. We will complete the pre-document review 72 hours before shipment，and check the compliance and logical consistency of CE certification，certificate of origin，customs declaration form and other documents one by one. Exclusive loss stopping tips : When signing the agency contract，clearly agree on the compensation mechanism for abnormal conditions，and require the service provider to be equipped with a dedicated emergency team，which can issue targeted solutions within 24 hours after the goods are detained，coordinate overseas agents to communicate with customs，and also avoid more than 90% of customs declaration compliance risks in advance through the pre-review mechanism，effectively reducing losses.", "upvoteCount": 2, "url": "https://www.sh-zhongshen.com/en/qa/hangzhou-import-export-agent-selection-customs-declaration-tax-refund-compliance-risk-avoidance.html#acceptedAnswer", "datePublished": "2026-10-28T05:52:06Z", "author": {"@type": "Person","name": "Grace Wang","url": "https://www.sh-zhongshen.com/en/team/grace-wang/"} } ,"suggestedAnswer": [ { "@type": "Answer", "text": "For the customs declaration needs of Hangzhou enterprises, it is necessary to focus on the service provider's ability to handle price review disputes and the qualification for integrated customs clearance operation. Some small and medium-sized agents lack professional price review experience, often have the situation that the declared value of goods is inconsistent with the price review benchmark of the customs system, triggering secondary declaration or even deletion and re-declaration, leading to cargo detention for at least 3-7 days and high container detention fees. Choosing an agent with cooperative resources of AEO advanced certification of customs can enjoy the priority review authority for customs clearance, and the customs clearance efficiency is increased by more than 40%. At the same time, require it to provide logical closed-loop verification service for customs declaration forms, and match the HS code, goods value, trade terms, certificate of origin information and other information one by one before shipment, so as to avoid order pushing and account hanging problems caused by inconsistent cross data. In case of price review disputes, ensure that the agent can submit valid transaction price certificates, raw material cost accounting details, customs declaration records of similar goods and other materials within 3 working days, quickly coordinate with the customs to complete price consultation, and reduce customs clearance risks.", "upvoteCount": 0, "url": "https://www.sh-zhongshen.com/en/qa/hangzhou-import-export-agent-selection-customs-declaration-tax-refund-compliance-risk-avoidance.html#suggestedAnswer-2", "datePublished": "2026-10-28T05:49:11Z", "author": {"@type": "Person","name": "Victor Sun","url": "https://www.sh-zhongshen.com/en/team/victor-sun/"} } , { "@type": "Answer", "text": "When selecting import and export agents for Hangzhou enterprises, it is necessary to focus on their logistics path optimization and cargo right control capabilities. Some agents choose routes with many transshipments to reduce costs, leading to increased probability of container rolling and overbooking, and even the risk of cargo right transfer. Require service providers to provide comparative analysis of direct and transshipment schemes at Hangzhou Port, and select the optimal path according to the type of goods and delivery time. For example, for European routes, priority is given to direct routes to Rotterdam and Hamburg, which can reduce the container rolling rate by 60%. At the same time, it is necessary to clarify the operation process of bill of lading endorsement transfer. The agent shall issue the scanned copy of the original bill of lading within 24 hours after the goods are loaded on board, and retain the cargo right throughout the process until the customer confirms receipt of the goods, so as to avoid the risk of delivery without bill of lading. For container detention fees, require the agent to sign a long-term cooperation agreement with the shipping company to obtain an additional 3-5 days of free storage period and reduce abnormal expenses.", "upvoteCount": 0, "url": "https://www.sh-zhongshen.com/en/qa/hangzhou-import-export-agent-selection-customs-declaration-tax-refund-compliance-risk-avoidance.html#suggestedAnswer-3", "datePublished": "2026-10-28T05:48:41Z", "author": {"@type": "Person","name": "Daniel Xu","url": "https://www.sh-zhongshen.com/en/team/daniel-xu/"} } , { "@type": "Answer", "text": "When selecting agents for Hangzhou foreign trade enterprises, it is necessary to pay attention to their cross-border tax planning capabilities, especially the implementation practicability of VAT deferral and tax difference optimization. Some agents can only complete basic tax refund declaration, and cannot use the local foreign trade support policies and cross-border tax structure in Hangzhou to achieve cost optimization. Choosing an agent with cross-border tax planning qualification can reduce the capital occupation in the European import link through the VAT deferral policy, which is equivalent to obtaining an interest-free loan of 3-6 months; at the same time, for the export tax refund subsidy policy in Hangzhou, the agent can assist enterprises to meet the corresponding qualification requirements, and increase the tax refund arrival speed by more than 15%. In addition, require the agent to provide compliance review services for related party transaction pricing, so as to avoid BEPS investigation triggered by unreasonable pricing and resulting in tax penalties.", "upvoteCount": 0, "url": "https://www.sh-zhongshen.com/en/qa/hangzhou-import-export-agent-selection-customs-declaration-tax-refund-compliance-risk-avoidance.html#suggestedAnswer-4", "datePublished": "2026-10-28T05:33:30Z", "author": {"@type": "Person","name": "Michael Zhang","url": "https://www.sh-zhongshen.com/en/team/michael-zhang/"} } , { "@type": "Answer", "text": "When selecting import and export agents for Hangzhou enterprises, it is necessary to focus on their compliance operation ability of cross-border payment and foreign exchange receipt. Some small agents lack experience in SWIFT message parsing, often have inconsistent message information, leading to the payment being suspended or even returned by the bank, affecting capital turnover. Require service providers to provide operational support for CIPS RMB cross-border payment, use RMB settlement to avoid exchange difference risks, and require them to complete pre-review of message information before payment and foreign exchange receipt to ensure that transaction codes, remarks, capital flow and goods flow are consistent. For offshore account management, the agent shall assist enterprises to complete the annual compliance review of accounts to avoid freezing due to account abnormalities; at the same time, provide refined services for foreign exchange settlement and account reconciliation, select the optimal foreign exchange settlement time according to real-time exchange rate fluctuations, and reduce exchange difference losses.", "upvoteCount": 0, "url": "https://www.sh-zhongshen.com/en/qa/hangzhou-import-export-agent-selection-customs-declaration-tax-refund-compliance-risk-avoidance.html#suggestedAnswer-5", "datePublished": "2026-10-28T05:29:51Z", "author": {"@type": "Person","name": "Kevin Lin","url": "https://www.sh-zhongshen.com/en/team/kevin-lin/"} } , { "@type": "Answer", "text": "When selecting agents for Hangzhou foreign trade enterprises, it is necessary to pay attention to their ability to avoid risks in trade contracts, especially the supporting design of soft clauses of letter of credit and force majeure clauses. Some agents do not clarify the responsibility division for abnormal conditions when signing agency contracts, and even ignore soft clauses in letter of credit operation, leading to enterprises being unable to receive foreign exchange smoothly. Require service providers to assist in reviewing soft clauses in letters of credit, such as the clause that "the customer inspection certificate shall be signed by the personnel designated by the buyer", and communicate with the buyer for modification in advance to avoid foreign exchange receipt risks. At the same time, clarify the triggering conditions of force majeure and responsibility division in the agency contract. For example, for demurrage caused by port strikes and epidemics, the bearing proportion of both parties shall be clarified. In addition, the agent shall assist in completing the customs protection record of intellectual property rights to avoid the goods being detained by the customs due to infringement.", "upvoteCount": 0, "url": "https://www.sh-zhongshen.com/en/qa/hangzhou-import-export-agent-selection-customs-declaration-tax-refund-compliance-risk-avoidance.html#suggestedAnswer-6", "datePublished": "2026-10-28T05:25:05Z", "author": {"@type": "Person","name": "Cindy Chen","url": "https://www.sh-zhongshen.com/en/team/cindy-chen/"} } , { "@type": "Answer", "text": "When selecting import and export agents for Hangzhou enterprises, it is necessary to investigate their ability to respond to on-site customs inspection. Some agents lack on-site inspection experience, and cannot handle it in time when encountering container unpacking inspection and X-ray inspection abnormalities, leading to delayed customs clearance of goods. Require service providers to be equipped with dedicated on-site inspection specialists who are familiar with the inspection process and customs requirements of Hangzhou Xiaoshan Airport and Ningbo Port, and issue response plans within 2 hours after receiving the inspection notice. For X-ray inspection abnormalities, specialists shall quickly provide detailed descriptions, pictures, test reports and other materials of the goods, and coordinate with the customs to complete manual review; for container unpacking inspection, guide enterprises to do a good job in classified packaging and marking of goods in advance, so as to facilitate the rapid inspection of the customs and reduce the inspection time. In addition, the agent shall assist in the identification of the authenticity of seals, so as to avoid cargo right disputes caused by abnormal seals.", "upvoteCount": 0, "url": "https://www.sh-zhongshen.com/en/qa/hangzhou-import-export-agent-selection-customs-declaration-tax-refund-compliance-risk-avoidance.html#suggestedAnswer-7", "datePublished": "2026-10-28T05:22:13Z", "author": {"@type": "Person","name": "Evelyn Li","url": "https://www.sh-zhongshen.com/en/team/evelyn-li/"} } , { "@type": "Answer", "text": "For enterprises engaged in the export of special goods such as outdoor equipment and chemicals in Hangzhou, when selecting agents, it is necessary to pay attention to their compliance service capability for special packaging. Some agents lack experience in MSDS preparation and UN dangerous goods packaging, leading to the goods being detained by the customs due to non-compliant packaging. Require service providers to provide professional MSDS preparation and review services to ensure that the goods classification, transport name, hazard characteristics and other information in the MSDS meet the requirements of the International Maritime Organization; for UN dangerous goods packaging, the agent shall assist enterprises to complete the packaging performance inspection and use identification to ensure that the packaging meets the corresponding hazard category requirements. At the same time, the agent shall provide customized schemes for moisture-proof reinforcement and buffer packaging. For example, the sea freight packaging of outdoor camping equipment adopts the combination of waterproof film and buffer foam to reduce the damage rate of goods during transportation.", "upvoteCount": 0, "url": "https://www.sh-zhongshen.com/en/qa/hangzhou-import-export-agent-selection-customs-declaration-tax-refund-compliance-risk-avoidance.html#suggestedAnswer-8", "datePublished": "2026-10-28T05:02:11Z", "author": {"@type": "Person","name": "Eric Zhou","url": "https://www.sh-zhongshen.com/en/team/eric-zhou/"} } , { "@type": "Answer", "text": "When selecting agents for Hangzhou foreign trade enterprises, it is necessary to focus on the compliance of export tax refund and document management ability. Some agents have disordered document management, leading to inconsistency of the four streams, triggering tax letter verification and even tax refund rejection. Require service providers to provide pre-declaration verification services for export tax refund, and match the information of contracts, invoices, customs declaration forms and logistics bills one by one before shipment to ensure the consistency of the four streams; at the same time, establish a dedicated document file management system, electronically archive all tax refund materials, and the storage period is no less than 10 years, which is convenient for tax inspection. For cross-month declaration, the agent shall complete the pre-declaration 3 days in advance, check the errors of the declaration data, and ensure that the formal declaration is passed at one time. In addition, the agent shall assist enterprises to handle tax letter verification, provide corresponding goods purchase vouchers, transportation records and other materials, speed up the letter verification progress, and ensure that the tax refund arrives in time.", "upvoteCount": 0, "url": "https://www.sh-zhongshen.com/en/qa/hangzhou-import-export-agent-selection-customs-declaration-tax-refund-compliance-risk-avoidance.html#suggestedAnswer-9", "datePublished": "2026-10-28T04:09:23Z", "author": {"@type": "Person","name": "Jason Wu","url": "https://www.sh-zhongshen.com/en/team/jason-wu/"} } , { "@type": "Answer", "text": "When selecting agents for Hangzhou foreign trade enterprises, it is necessary to pay attention to their optimization ability of supply chain structure. Some agents can only complete the operation of a single link, and cannot optimize the supply chain cost from the macro level. Require service providers to provide conversion analysis of CIF/FOB trade terms, and select the optimal trade terms according to the capital status and delivery time requirements of enterprises. For example, when capital is tight, choose FOB terms to reduce the pre-logistics capital occupation; at the same time, provide inventory linkage strategy, adjust the domestic shipment plan according to the inventory data of overseas warehouses, and reduce the inventory backlog cost. In addition, the agent shall assist enterprises to establish a cost actuarial model, calculate the costs of customs declaration, logistics, tax refund, payment and foreign exchange receipt and other links, find space for cost optimization, and improve the cross-border trade competitiveness of enterprises.", "upvoteCount": 0, "url": "https://www.sh-zhongshen.com/en/qa/hangzhou-import-export-agent-selection-customs-declaration-tax-refund-compliance-risk-avoidance.html#suggestedAnswer-10", "datePublished": "2026-10-28T03:59:28Z", "author": {"@type": "Person","name": "Linda Gao","url": "https://www.sh-zhongshen.com/en/team/linda-gao/"} } ] } }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ {"@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.sh-zhongshen.com/en/"},{"@type": "ListItem", "position": 2, "name": "Q&A", "item": "https://www.sh-zhongshen.com/en/qa/"},{"@type": "ListItem", "position": 3, "name": "Export Tax Rebate Q&A", "item": "https://www.sh-zhongshen.com/en/qa/cat-export-tax-rebate/"} ,{"@type": "ListItem", "position": 4, "name": "Which Hangzhou import and export agent to choose? 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