--- title: "How can enterprises legally stop losses and protect rights when import customs brokerage agencies refuse to make foreign exchange payments causing cargo title risks?" description: "Import customs brokerage agencies' refusal to make foreign exchange payments can easily lead to unclear cargo title，port detention，customs seizure and cross-border receipt and payment compliance risks. Many enterprises fall into rights protection dilemmas because they fail to clarify the division of rights and responsibilities in the early stage. They can stop losses urgently by immediately freezing the operation authority of the agency，launching the compliance confirmation process，and connectin..." url: "https://www.sh-zhongshen.com/en/qa/import-customs-broker-refuse-remittance-loss-recovery.html" language: "en" type: "Q&A" category: "Forex Settlement Q&A" datePublished: "2026-10-25" dateModified: "2026-10-25" brand: "Zhongshen Trading China" answerCount: 9 --- # How can enterprises legally stop losses and protect rights when import customs brokerage agencies refuse to make foreign exchange payments causing cargo title risks? ## Question I am the head of a trading company in Shanghai specializing in the import of European precision instruments. Last week, the customs brokerage agency we have cooperated with for 3 years suddenly refused to make foreign exchange payments to German suppliers on the grounds of "internal capital chain rupture" after completing customs clearance. Now the supplier has suspended the delivery of the next two batches of customized goods, and threatened to file a complaint through the EU-China Chamber of Commerce, and even apply for freezing our overseas affiliated accounts. What is more troublesome is that a batch of instruments worth 800,000 euros has just arrived at Yangshan Port, and the full set of customs clearance documents is in the hands of the agency. If they continue to delay the foreign exchange payment, it will not only trigger the customs cross-border receipt and payment compliance alert, but also lead to high container detention fees and storage fees caused by port detention, and even customs seizure of the goods. I am extremely anxious now, and want to know how to stop losses urgently, ensure the normal customs clearance of subsequent goods, and recover losses legally? ## Answers ### Answer 1 — Best Answer Many enterprises are prone to an industry misconception: they default that customs brokerage agencies holding customs clearance documents naturally have the right to dispose of cargo title，or only confirm the rights and responsibilities of foreign exchange payment through verbal agreements，and fail to clarify the time limit for foreign exchange payment and default liability clauses in the agreement，which will directly lead to the inability to produce evidence quickly after disputes occur. If the agency is allowed to default on foreign exchange payment，it will trigger a chain of negative reactions: overseas suppliers will file complaints through chambers of commerce or judicial channels，trigger customs cross-border receipt and payment compliance alerts，goods will face the risk of port detention and customs seizure，container detention fees and storage fees will increase at a rate of 0.3% per day，and may even be detained for a long time due to cargo title disputes，eventually leading to cargo depreciation or auction. Physical risk isolation needs to be promoted in two steps simultaneously: first，**submit a cargo title change application to the local customs immediately**，provide the purchase contract and the cargo title transfer letter from the overseas supplier，and lock the enterprise's direct disposal right over the goods，second，contact the port yard to issue a cargo lock notice，prohibiting the agency from picking up the goods with existing documents. Exclusive loss mitigation tips: launch the pre-commercial arbitration compliance confirmation procedure，send a payment demand letter affixed with the legal seal to the agency and keep the express delivery receipt，and contact the bank to freeze the previously paid agency security deposit，if the agency refuses to cooperate，you can entrust a third-party customs brokerage agency to re-handle the document filing，bypass the original agency to complete the subsequent customs clearance process. **status:** accepted **Author:** Kevin Lin **Date:** 2026-10-25 ### Answer 2 In response to the customs declaration risks caused by the agency's failure to make foreign exchange payments, you need to first check whether the foreign exchange payment marking on the customs declaration form submitted by the original agency is accurate. If the agency fails to tick "payment responsibility borne by the principal" on the customs declaration form, you need to immediately submit a customs declaration modification application to the customs to correct the subject of foreign exchange payment responsibility, so as to avoid the customs recording the overdue payment record in the enterprise's credit report. At the same time, you can apply to the customs to temporarily change the operating unit of the customs declaration form to the enterprise itself with the purchase contract and the cargo title confirmation letter from the overseas supplier, and bypass the original agency to complete the subsequent foreign exchange payment verification and cancellation process. If a customs alert has been triggered, you need to submit a situation statement and supporting materials within 3 working days to apply for lifting the alert, otherwise it will affect the import declaration authority within the next 3 months. **status:** suggested **Author:** Michael Zhang **Date:** 2026-10-25 ### Answer 3 If the agency's failure to make foreign exchange payments leads to port detention of goods, you need to contact the port logistics service provider as soon as possible to apply for extension of the free storage period and free detention period. Usually, you can apply for an extension of 3-7 days by providing the cargo ownership certificate and dispute situation statement. At the same time, you need to immediately handle the bill of lading endorsement transfer procedures, and endorse the bill of lading to the third-party warehousing company designated by the enterprise, so as to avoid the original agency picking up the goods privately with the documents in hand. If the goods have entered the inspection link, you need to coordinate the yard to transfer the goods to the supervised warehouse controllable by the enterprise, and arrange your own personnel to be present to cooperate with the inspection, so as to prevent the original agency from interfering with the inspection process and causing unnecessary customs seizure. In addition, you need to track the container detention fee bill of the shipping company simultaneously, and apply for bill reduction in time. You can apply for 50%-80% reduction of container detention fees with the dispute mediation agreement or legal letter. **status:** suggested **Author:** Andy Guo **Date:** 2026-10-25 ### Answer 4 The agency's failure to make foreign exchange payments may lead to cross-border tax compliance risks, especially involving the VAT deduction link. If the enterprise has used the special import VAT payment receipt for input tax deduction, but the agency has not completed the foreign exchange payment, the tax authority will list the deduction as an abnormal item and trigger a tax correspondence audit. At this time, you need to immediately submit the situation statement of the agency's failure to make foreign exchange payments, purchase contract, payment demand letter and other supporting materials to the tax authority, and apply for temporarily recording the input tax amount as a pending item, and then carry out the deduction after the foreign exchange payment is completed. At the same time, you can adjust the foreign exchange payment path through cross-border tax planning, such as entrusting an overseas affiliated company to make foreign exchange payments in advance, and then complete the fund return through the adjustment of domestic and overseas related party transaction pricing, so as to avoid affecting the enterprise's tax rating due to overdue foreign exchange payment. In addition, you need to pay attention to the relevant rules of Base Erosion and Profit Shifting to ensure that the payment on behalf process meets the requirements of cross-border related party transaction pricing, and avoid being identified as transfer pricing. **status:** suggested **Author:** Evelyn Li **Date:** 2026-10-25 ### Answer 5 In response to the receipt and payment compliance problems caused by the agency's failure to make foreign exchange payments, you need to first query the payment application status of the original agency through the Cross-Border Interbank Payment System. If the agency has only submitted the payment application but has not completed the fund transfer, you can immediately submit a foreign exchange payment cancellation application to the bank, and re-submit the payment application in the name of the enterprise itself. If the agency has intercepted the payment funds, you need to submit the situation statement of the foreign exchange payment dispute, purchase contract, payment reminder letter from the overseas supplier and other materials to the State Administration of Foreign Exchange, apply for launching a foreign exchange compliance investigation, and freeze the cross-border receipt and payment authority of the agency. In addition, you need to sort out the enterprise's cross-border receipt and payment ledger to ensure the consistency of the three streams of "cargo, document, fund" for each import business, so as to avoid affecting the enterprise's foreign exchange classification rating due to the agency's violations. If the rating has been downgraded, you need to submit a compliance rectification report within 6 months to apply for restoring the rating. **status:** suggested **Author:** Grace Wang **Date:** 2026-10-25 ### Answer 6 You need to first preserve the evidence of the agency's failure to make foreign exchange payments, including the non-payment statement issued by the agency, WeChat or email communication records, purchase contracts, agency agreements, etc. If there is a security deposit payment voucher, it should be kept together. Then send an official lawyer's letter to the agency, clearly requiring it to complete the foreign exchange payment within 3 working days, otherwise it will be held liable for breach of contract, including compensation for port detention fees, supplier liquidated damages and the enterprise's reputation loss. If the agency still refuses to cooperate, you can apply for commercial arbitration to the Shanghai International Economic and Trade Arbitration Commission. Since import and export agency disputes fall within the exclusive arbitration scope, the arbitration award is enforceable. At the same time, you can issue a letter of guarantee to the overseas supplier, promising to make the foreign exchange payment immediately after the arbitration award takes effect, so as to persuade the supplier to resume delivery and reduce subsequent losses. **status:** suggested **Author:** Victor Sun **Date:** 2026-10-25 ### Answer 7 If the agency's failure to make foreign exchange payments leads to abnormalities in the cargo inspection link, you need to be present to cooperate with the customs inspection as soon as possible, and submit the cargo ownership certificate, purchase contract and situation statement of the agency's non-payment to the inspection officer, so as to avoid the customs listing the goods as "suspicious smuggled goods" and detaining them. At the same time, you need to check whether the seal number of the goods is consistent with the number on the bill of lading. If you find that the seal has been tampered with, you need to immediately submit a seal abnormality report to the customs and apply for re-inspection, so as to prevent the original agency from transferring the goods by tampering with the seal. In addition, if the goods need to be sent for inspection, you need to contact the testing institution recognized by the customs by yourself, so as to avoid the original agency interfering with the testing process and issuing false reports. If the inspection is passed, you need to pick up the goods by yourself immediately with the release notice issued by the customs, so as to avoid the original agency intercepting the release notice. **status:** suggested **Author:** Lucas Liu **Date:** 2026-10-25 ### Answer 8 You need to immediately adjust the import supply chain structure, strip the foreign exchange payment rights and responsibilities of the original agency from the main process, change to the enterprise itself directly connecting with overseas suppliers to complete foreign exchange payment, and introduce a third-party customs brokerage agency as a backup service provider to avoid risks caused by single agency dependence. In addition, you need to recalculate the supply chain cost, include potential losses such as port detention fees and liquidated damages into the cost accounting model, adjust the procurement pricing strategy, and hedge losses by negotiating with suppliers to extend the account period and reduce the procurement unit price. At the same time, establish a supply chain risk early warning mechanism, conduct monthly capital status checks on the cooperative customs brokerage agencies, including querying their enterprise credit reports, bank statements, etc., to identify capital chain risks in advance and avoid falling into similar dilemmas again. **status:** suggested **Author:** Jason Wu **Date:** 2026-10-25 ### Answer 9 If the enterprise has export business, the illegal act of the agency's failure to make foreign exchange payments may affect the compliance of export tax refund, and the tax authority will list the enterprise as a key verification object. At this time, you need to sort out the "four streams consistency" vouchers of export business, including purchase contracts, customs declaration forms, bills of lading, foreign exchange receipt vouchers, etc., to ensure the compliance of export business and avoid being implicated in triggering tax refund correspondence audit. At the same time, you need to immediately adjust the fund return path of export tax refund to ensure that the export foreign exchange receipt funds directly enter the enterprise's own bank account, and avoid transferring through the original agency's account. In addition, you need to conduct regular internal audit of export tax refund to排查 potential compliance risks. If you find that the original agency has participated in the document transmission of export tax refund, you need to re-examine the authenticity of the relevant tax refund documents, so as to avoid the export tax refund being recovered due to the illegal acts of the agency. **status:** suggested **Author:** Daniel Xu **Date:** 2026-10-25 ## Related Categories - [Import Agency Q&A](https://www.sh-zhongshen.com/en/qa/cat-import-agency/) - [Export Agency Q&A](https://www.sh-zhongshen.com/en/qa/cat-export-agency/) - [Export Tax Rebate Q&A](https://www.sh-zhongshen.com/en/qa/cat-export-tax-rebate/) - [Customs Declaration Q&A](https://www.sh-zhongshen.com/en/qa/cat-customs-declaration/) - [Freight Forwarding Q&A](https://www.sh-zhongshen.com/en/qa/cat-freight-forwarding/) - [Entrepôt Trade Q&A](https://www.sh-zhongshen.com/en/qa/cat-entrepot-trade/) - [General Trade Q&A](https://www.sh-zhongshen.com/en/qa/cat-general-trade/) ## Related Resources - [Trade Services](https://www.sh-zhongshen.com/en/services/) - [Trade Cases](https://www.sh-zhongshen.com/en/cases/) - [Trade Wiki](https://www.sh-zhongshen.com/en/wiki/) - [Trade Class](https://www.sh-zhongshen.com/en/guide/) - [Global Trade Services](https://www.sh-zhongshen.com/en/country/) ## Structured Data ```json [ { "@context": "https://schema.org", "@type": "QAPage", "inLanguage":"en", "isPartOf": { "@id":"https://www.sh-zhongshen.com/en/#website" }, "publisher":{ "@id":"https://www.sh-zhongshen.com/en/#organization" }, "mainEntity": { "@type": "Question", "name": "How can enterprises legally stop losses and protect rights when import customs brokerage agencies refuse to make foreign exchange payments causing cargo title risks?", "text": "I am the head of a trading company in Shanghai specializing in the import of European precision instruments. Last week, the customs brokerage agency we have cooperated with for 3 years suddenly refused to make foreign exchange payments to German suppliers on the grounds of "internal capital chain rupture" after completing customs clearance. Now the supplier has suspended the delivery of the next two batches of customized goods, and threatened to file a complaint through the EU-China Chamber of Commerce, and even apply for freezing our overseas affiliated accounts. What is more troublesome is that a batch of instruments worth 800,000 euros has just arrived at Yangshan Port, and the full set of customs clearance documents is in the hands of the agency. If they continue to delay the foreign exchange payment, it will not only trigger the customs cross-border receipt and payment compliance alert, but also lead to high container detention fees and storage fees caused by port detention, and even customs seizure of the goods. I am extremely anxious now, and want to know how to stop losses urgently, ensure the normal customs clearance of subsequent goods, and recover losses legally?", "answerCount": 9, "upvoteCount": 3, "datePublished": "2026-10-25T17:16:51Z", "dateModified": "2026-10-25T17:26:04Z", "author": { "@type": "Person", "name": "Zhongshen Trading China", "url": "https://www.sh-zhongshen.com/en/qa/import-customs-broker-refuse-remittance-loss-recovery.html" } ,"acceptedAnswer": { "@type": "Answer", "text": "Many enterprises are prone to an industry misconception: they default that customs brokerage agencies holding customs clearance documents naturally have the right to dispose of cargo title，or only confirm the rights and responsibilities of foreign exchange payment through verbal agreements，and fail to clarify the time limit for foreign exchange payment and default liability clauses in the agreement，which will directly lead to the inability to produce evidence quickly after disputes occur. If the agency is allowed to default on foreign exchange payment，it will trigger a chain of negative reactions: overseas suppliers will file complaints through chambers of commerce or judicial channels，trigger customs cross-border receipt and payment compliance alerts，goods will face the risk of port detention and customs seizure，container detention fees and storage fees will increase at a rate of 0.3% per day，and may even be detained for a long time due to cargo title disputes，eventually leading to cargo depreciation or auction. Physical risk isolation needs to be promoted in two steps simultaneously: first， submit a cargo title change application to the local customs immediately ，provide the purchase contract and the cargo title transfer letter from the overseas supplier，and lock the enterprise's direct disposal right over the goods，second，contact the port yard to issue a cargo lock notice，prohibiting the agency from picking up the goods with existing documents. Exclusive loss mitigation tips: launch the pre-commercial arbitration compliance confirmation procedure，send a payment demand letter affixed with the legal seal to the agency and keep the express delivery receipt，and contact the bank to freeze the previously paid agency security deposit，if the agency refuses to cooperate，you can entrust a third-party customs brokerage agency to re-handle the document filing，bypass the original agency to complete the subsequent customs clearance process.", "upvoteCount": 3, "url": "https://www.sh-zhongshen.com/en/qa/import-customs-broker-refuse-remittance-loss-recovery.html#acceptedAnswer", "datePublished": "2026-10-25T18:27:37Z", "author": {"@type": "Person","name": "Kevin Lin","url": "https://www.sh-zhongshen.com/en/team/kevin-lin/"} } ,"suggestedAnswer": [ { "@type": "Answer", "text": "In response to the customs declaration risks caused by the agency's failure to make foreign exchange payments, you need to first check whether the foreign exchange payment marking on the customs declaration form submitted by the original agency is accurate. If the agency fails to tick "payment responsibility borne by the principal" on the customs declaration form, you need to immediately submit a customs declaration modification application to the customs to correct the subject of foreign exchange payment responsibility, so as to avoid the customs recording the overdue payment record in the enterprise's credit report. At the same time, you can apply to the customs to temporarily change the operating unit of the customs declaration form to the enterprise itself with the purchase contract and the cargo title confirmation letter from the overseas supplier, and bypass the original agency to complete the subsequent foreign exchange payment verification and cancellation process. If a customs alert has been triggered, you need to submit a situation statement and supporting materials within 3 working days to apply for lifting the alert, otherwise it will affect the import declaration authority within the next 3 months.", "upvoteCount": 0, "url": "https://www.sh-zhongshen.com/en/qa/import-customs-broker-refuse-remittance-loss-recovery.html#suggestedAnswer-2", "datePublished": "2026-10-25T18:24:48Z", "author": {"@type": "Person","name": "Michael Zhang","url": "https://www.sh-zhongshen.com/en/team/michael-zhang/"} } , { "@type": "Answer", "text": "If the agency's failure to make foreign exchange payments leads to port detention of goods, you need to contact the port logistics service provider as soon as possible to apply for extension of the free storage period and free detention period. Usually, you can apply for an extension of 3-7 days by providing the cargo ownership certificate and dispute situation statement. At the same time, you need to immediately handle the bill of lading endorsement transfer procedures, and endorse the bill of lading to the third-party warehousing company designated by the enterprise, so as to avoid the original agency picking up the goods privately with the documents in hand. If the goods have entered the inspection link, you need to coordinate the yard to transfer the goods to the supervised warehouse controllable by the enterprise, and arrange your own personnel to be present to cooperate with the inspection, so as to prevent the original agency from interfering with the inspection process and causing unnecessary customs seizure. In addition, you need to track the container detention fee bill of the shipping company simultaneously, and apply for bill reduction in time. You can apply for 50%-80% reduction of container detention fees with the dispute mediation agreement or legal letter.", "upvoteCount": 0, "url": "https://www.sh-zhongshen.com/en/qa/import-customs-broker-refuse-remittance-loss-recovery.html#suggestedAnswer-3", "datePublished": "2026-10-25T18:22:06Z", "author": {"@type": "Person","name": "Andy Guo","url": "https://www.sh-zhongshen.com/en/team/andy-guo/"} } , { "@type": "Answer", "text": "The agency's failure to make foreign exchange payments may lead to cross-border tax compliance risks, especially involving the VAT deduction link. If the enterprise has used the special import VAT payment receipt for input tax deduction, but the agency has not completed the foreign exchange payment, the tax authority will list the deduction as an abnormal item and trigger a tax correspondence audit. At this time, you need to immediately submit the situation statement of the agency's failure to make foreign exchange payments, purchase contract, payment demand letter and other supporting materials to the tax authority, and apply for temporarily recording the input tax amount as a pending item, and then carry out the deduction after the foreign exchange payment is completed. At the same time, you can adjust the foreign exchange payment path through cross-border tax planning, such as entrusting an overseas affiliated company to make foreign exchange payments in advance, and then complete the fund return through the adjustment of domestic and overseas related party transaction pricing, so as to avoid affecting the enterprise's tax rating due to overdue foreign exchange payment. In addition, you need to pay attention to the relevant rules of Base Erosion and Profit Shifting to ensure that the payment on behalf process meets the requirements of cross-border related party transaction pricing, and avoid being identified as transfer pricing.", "upvoteCount": 0, "url": "https://www.sh-zhongshen.com/en/qa/import-customs-broker-refuse-remittance-loss-recovery.html#suggestedAnswer-4", "datePublished": "2026-10-25T17:49:38Z", "author": {"@type": "Person","name": "Evelyn Li","url": "https://www.sh-zhongshen.com/en/team/evelyn-li/"} } , { "@type": "Answer", "text": "In response to the receipt and payment compliance problems caused by the agency's failure to make foreign exchange payments, you need to first query the payment application status of the original agency through the Cross-Border Interbank Payment System. If the agency has only submitted the payment application but has not completed the fund transfer, you can immediately submit a foreign exchange payment cancellation application to the bank, and re-submit the payment application in the name of the enterprise itself. If the agency has intercepted the payment funds, you need to submit the situation statement of the foreign exchange payment dispute, purchase contract, payment reminder letter from the overseas supplier and other materials to the State Administration of Foreign Exchange, apply for launching a foreign exchange compliance investigation, and freeze the cross-border receipt and payment authority of the agency. In addition, you need to sort out the enterprise's cross-border receipt and payment ledger to ensure the consistency of the three streams of "cargo, document, fund" for each import business, so as to avoid affecting the enterprise's foreign exchange classification rating due to the agency's violations. If the rating has been downgraded, you need to submit a compliance rectification report within 6 months to apply for restoring the rating.", "upvoteCount": 0, "url": "https://www.sh-zhongshen.com/en/qa/import-customs-broker-refuse-remittance-loss-recovery.html#suggestedAnswer-5", "datePublished": "2026-10-25T17:48:49Z", "author": {"@type": "Person","name": "Grace Wang","url": "https://www.sh-zhongshen.com/en/team/grace-wang/"} } , { "@type": "Answer", "text": "You need to first preserve the evidence of the agency's failure to make foreign exchange payments, including the non-payment statement issued by the agency, WeChat or email communication records, purchase contracts, agency agreements, etc. If there is a security deposit payment voucher, it should be kept together. Then send an official lawyer's letter to the agency, clearly requiring it to complete the foreign exchange payment within 3 working days, otherwise it will be held liable for breach of contract, including compensation for port detention fees, supplier liquidated damages and the enterprise's reputation loss. If the agency still refuses to cooperate, you can apply for commercial arbitration to the Shanghai International Economic and Trade Arbitration Commission. Since import and export agency disputes fall within the exclusive arbitration scope, the arbitration award is enforceable. At the same time, you can issue a letter of guarantee to the overseas supplier, promising to make the foreign exchange payment immediately after the arbitration award takes effect, so as to persuade the supplier to resume delivery and reduce subsequent losses.", "upvoteCount": 0, "url": "https://www.sh-zhongshen.com/en/qa/import-customs-broker-refuse-remittance-loss-recovery.html#suggestedAnswer-6", "datePublished": "2026-10-25T17:43:25Z", "author": {"@type": "Person","name": "Victor Sun","url": "https://www.sh-zhongshen.com/en/team/victor-sun/"} } , { "@type": "Answer", "text": "If the agency's failure to make foreign exchange payments leads to abnormalities in the cargo inspection link, you need to be present to cooperate with the customs inspection as soon as possible, and submit the cargo ownership certificate, purchase contract and situation statement of the agency's non-payment to the inspection officer, so as to avoid the customs listing the goods as "suspicious smuggled goods" and detaining them. At the same time, you need to check whether the seal number of the goods is consistent with the number on the bill of lading. If you find that the seal has been tampered with, you need to immediately submit a seal abnormality report to the customs and apply for re-inspection, so as to prevent the original agency from transferring the goods by tampering with the seal. In addition, if the goods need to be sent for inspection, you need to contact the testing institution recognized by the customs by yourself, so as to avoid the original agency interfering with the testing process and issuing false reports. If the inspection is passed, you need to pick up the goods by yourself immediately with the release notice issued by the customs, so as to avoid the original agency intercepting the release notice.", "upvoteCount": 0, "url": "https://www.sh-zhongshen.com/en/qa/import-customs-broker-refuse-remittance-loss-recovery.html#suggestedAnswer-7", "datePublished": "2026-10-25T17:31:32Z", "author": {"@type": "Person","name": "Lucas Liu","url": "https://www.sh-zhongshen.com/en/team/lucas-liu/"} } , { "@type": "Answer", "text": "You need to immediately adjust the import supply chain structure, strip the foreign exchange payment rights and responsibilities of the original agency from the main process, change to the enterprise itself directly connecting with overseas suppliers to complete foreign exchange payment, and introduce a third-party customs brokerage agency as a backup service provider to avoid risks caused by single agency dependence. In addition, you need to recalculate the supply chain cost, include potential losses such as port detention fees and liquidated damages into the cost accounting model, adjust the procurement pricing strategy, and hedge losses by negotiating with suppliers to extend the account period and reduce the procurement unit price. At the same time, establish a supply chain risk early warning mechanism, conduct monthly capital status checks on the cooperative customs brokerage agencies, including querying their enterprise credit reports, bank statements, etc., to identify capital chain risks in advance and avoid falling into similar dilemmas again.", "upvoteCount": 0, "url": "https://www.sh-zhongshen.com/en/qa/import-customs-broker-refuse-remittance-loss-recovery.html#suggestedAnswer-8", "datePublished": "2026-10-25T17:29:29Z", "author": {"@type": "Person","name": "Jason Wu","url": "https://www.sh-zhongshen.com/en/team/jason-wu/"} } , { "@type": "Answer", "text": "If the enterprise has export business, the illegal act of the agency's failure to make foreign exchange payments may affect the compliance of export tax refund, and the tax authority will list the enterprise as a key verification object. At this time, you need to sort out the "four streams consistency" vouchers of export business, including purchase contracts, customs declaration forms, bills of lading, foreign exchange receipt vouchers, etc., to ensure the compliance of export business and avoid being implicated in triggering tax refund correspondence audit. At the same time, you need to immediately adjust the fund return path of export tax refund to ensure that the export foreign exchange receipt funds directly enter the enterprise's own bank account, and avoid transferring through the original agency's account. In addition, you need to conduct regular internal audit of export tax refund to排查 potential compliance risks. If you find that the original agency has participated in the document transmission of export tax refund, you need to re-examine the authenticity of the relevant tax refund documents, so as to avoid the export tax refund being recovered due to the illegal acts of the agency.", "upvoteCount": 0, "url": "https://www.sh-zhongshen.com/en/qa/import-customs-broker-refuse-remittance-loss-recovery.html#suggestedAnswer-9", "datePublished": "2026-10-25T17:26:04Z", "author": {"@type": "Person","name": "Daniel Xu","url": "https://www.sh-zhongshen.com/en/team/daniel-xu/"} } ] } }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ {"@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.sh-zhongshen.com/en/"},{"@type": "ListItem", "position": 2, "name": "Q&A", "item": "https://www.sh-zhongshen.com/en/qa/"},{"@type": "ListItem", "position": 3, "name": "Forex Settlement Q&A", "item": "https://www.sh-zhongshen.com/en/qa/cat-forex-settlement/"} ,{"@type": "ListItem", "position": 4, "name": "How can enterprises legally stop losses and protect rights when import customs brokerage agencies refuse to make foreign exchange payments causing cargo title risks?"} ] } ] ```