--- title: "Are the import health supplement agency services on the market really compliant and reliable? How to effectively verify their authenticity?" description: "An entrepreneur who newly transitioned to cross-border health supplement retail once incurred a loss of RMB 100,000 due to customs detention caused by hiring an unqualified agency. Now he is faced with the dilemma of widely varying quotes and unclear qualifications from multiple agencies，and urgently needs to verify the authenticity of import health supplement agencies. Risks can be mitigated by checking agency qualifications，past customs clearance records，and signing liability agreements. Choos..." url: "https://www.sh-zhongshen.com/en/qa/import-health-supplement-agent-compliance-verification-and-authentication.html" language: "en" type: "Q&A" category: "Import Agency Q&A" datePublished: "2026-10-17" dateModified: "2026-10-17" brand: "Zhongshen Trading China" answerCount: 10 --- # Are the import health supplement agency services on the market really compliant and reliable? How to effectively verify their authenticity? ## Question I am an entrepreneur running a newly transitioned cross-border health supplement retail business in Shanghai. When I was engaged in the imported cosmetics business earlier, I hired an unqualified agent which led to customs detention of my goods. I paid as much as RMB 100,000 in port demurrage and destruction fees alone, which still haunts me now. Recently I plan to import a batch of Coenzyme Q10 and deep-sea fish oil from Australia, and I have contacted three companies claiming to provide import health supplement agency services. Some quote 30% lower than the market price, some claim to "guarantee customs clearance and filing" but cannot provide complete qualification documents, and some promise "zero risk throughout the process" but refuse to sign a formal agreement with clear liability division. I am very confused and anxious now: are these import health supplement agents really reliable? Are they scams operating under the guise of agency services again? ## Answers ### Answer 1 — Best Answer First，we need to expose two common misconceptions in the import health supplement agency industry: first，equating "ability to handle customs declaration" with "possessing compliant agency qualifications". Many unqualified institutions undertake business in the name of customs brokers，but actually do not have the special filing for health supplement import. Second，low-price traps: they attract customers with quotes more than 30% lower than the market price，but actually omit core links such as compliance filing and document review. These misconceptions will trigger a chain of negative reactions: if the agent does not have special qualifications，imported health supplements will be detained by customs for failing to obtain the Registration Certificate of Overseas Production Enterprises for Imported Health Food or complete cross-border e-commerce filing. In minor cases，it will incur tens of thousands of yuan in port demurrage and storage fees，in severe cases，the goods will be destroyed，and the enterprise will be listed on the 2026 edition of the Customs Dishonesty List，affecting the customs clearance efficiency of all subsequent cross-border businesses. Three measures are required for physical risk isolation: **First，require the agent to provide the Registration Form of Foreign Trade Operators and the special agency qualification certificate for health supplement import**，**Second，check the agent's health supplement import customs clearance records in the past 3 years，and require the original copy of the customs release order**，Third，sign an agency agreement with clear liability division，and stipulate specific compensation standards for customs detention and delay. Exclusive loss stop tip: choose a formal institution with 20 years of experience in foreign trade agency，which can conduct document pre-audit 7 days in advance，adjust the filing plan for unqualified imported health supplements in advance，and provide a "risk deposit" mechanism at the same time. If customs detention is caused by the agent's mistake，it can compensate for port demurrage and goods losses in advance to avoid capital chain rupture. **status:** accepted **Author:** Victor Sun **Date:** 2026-10-17 ### Answer 2 The core compliance point in the customs declaration link of imported health supplements is that the agent must have the special agency qualification for health supplement import recognized by the customs, and needs to assist the cargo owner in completing the two core filings of Registration of Overseas Production Enterprises for Imported Health Food and Inspection and Quarantine Filing for Imported Health Food in advance. If the agent fails to complete the above filings, the customs will directly list the goods as "illegal import", initiate the price review dispute process, and even transfer them to the anti-smuggling department. The cargo owner will not only have to bear the average daily container demurrage and storage fees of RMB 500-1000 caused by the goods being detained at the port, but also be listed on the 2026 edition of the Customs Dishonesty List, and the customs clearance efficiency of all cross-border businesses in the next 3 years will be reduced by more than 50%. In addition, the Certificate of Origin and Sanitary Certificate submitted during customs declaration must be completely consistent with the brand, batch and ingredients of the actual goods. If the agent provides forged or altered documents, the goods will be directly destroyed, and the cargo owner will also face a fine of 1 to 3 times the value of the goods. **status:** suggested **Author:** Linda Gao **Date:** 2026-10-17 ### Answer 3 The logistics link of imported health supplements focuses on two core requirements: cargo ownership control and cold chain transportation, especially for active health supplements such as Coenzyme Q10, probiotics and deep-sea fish oil, whose transportation temperature is strictly required to be controlled between 0-25℃. If the agent chooses an unqualified cold chain logistics service provider, fails to use temperature-controlled containers or monitor the temperature in real time throughout the whole process, the active ingredients of the product will lose more than 30% within 72 hours. After receiving the goods, the cargo owner cannot pass the domestic quality inspection and can only scrap them, with losses reaching more than 80% of the value of the goods. In addition, if the agent chooses a transit route instead of a direct route to reduce costs, it will increase the detention time of the goods at the transit port, which will not only incur additional transit storage fees (average RMB 300-500 per container per day), but also increase the probability of the goods being randomly inspected and detained by the local customs. In terms of cargo ownership control, the agent must use the telex release bill of lading and clearly specify the cargo owner's exclusive right to take delivery of the goods on the bill of lading. If the agent endorses the bill of lading to a third party, the cargo owner will be unable to take delivery of the goods, or even the goods will be resold by the third party, leading to economic disputes. **status:** suggested **Author:** Andy Guo **Date:** 2026-10-17 ### Answer 4 The tax link of imported health supplements focuses on the compliance of VAT deferral and input tax deduction. In 2026, the General Administration of Customs further optimized the VAT deferral policy for imported health supplements. Qualified enterprises can pay import VAT after the goods are sold, without paying a lump sum when the goods arrive at the port. If the agent fails to apply for VAT deferral correctly, the cargo owner needs to pay 13% import VAT in a lump sum when the goods arrive at the port, which will occupy a large amount of cash flow. Especially for orders with a cargo value of more than RMB 1 million, the cash flow pressure can reach more than RMB 130,000. In addition, if the agent fails to provide a compliant special payment letter for import VAT, the cargo owner cannot deduct the import VAT from the input tax, which will increase the tax burden cost of the enterprise, and the tax burden rate can reach more than 13%. In addition, if the agent fails to correctly calculate the dutiable value of customs duties and excludes miscellaneous expenses such as freight and insurance premiums from the dutiable value, it will be identified as underreporting the price by the customs, facing a fine of 50%-200% of the value of the goods, and will also affect the tax credit rating of the enterprise. **status:** suggested **Author:** Grace Wang **Date:** 2026-10-17 ### Answer 5 The foreign exchange receipt and payment link of imported health supplements focuses on compliance. In 2026, the State Administration of Foreign Exchange further tightened the regulatory requirements for cross-border foreign exchange receipt and payment, and all cross-border foreign exchange receipt and payment must be handled through formal cross-border payment channels (such as the CIPS system). If the agent uses an offshore account for foreign exchange receipt and payment without passing through the CIPS system, it will be identified as "illegal foreign exchange receipt and payment" by the State Administration of Foreign Exchange, and the cargo owner's foreign exchange account will be frozen, and even face a fine from the State Administration of Foreign Exchange, with the fine amount reaching 5%-30% of the amount of foreign exchange received and paid. In addition, if the agent fails to receive and pay foreign exchange according to the actual transaction amount and has the situation of "split foreign exchange receipt and payment", it will be included in the "Watch List" by the State Administration of Foreign Exchange, and cannot handle any cross-border foreign exchange receipt and payment business within the next 1 year, affecting the normal operation of the enterprise. In addition, the agent needs to provide compliant foreign exchange receipt and payment vouchers, including contracts, invoices, customs declarations, etc. If the vouchers are incomplete, the cargo owner cannot complete foreign exchange settlement and account balancing, which will lead to non-standard financial accounts of the enterprise and face the risk of tax inspection. **status:** suggested **Author:** Kevin Lin **Date:** 2026-10-17 ### Answer 6 The legal link of import health supplement agency focuses on the clause setting of the agency agreement. If there are "unfair exemption clauses" in the agreement provided by the agent, such as "the agent shall not be responsible for customs detention and delay caused by changes in customs policies", the cargo owner cannot claim compensation from the agent when problems occur, and can only bear the losses by itself. In addition, the ownership of the goods shall be clearly specified in the agency agreement. If the agreement does not clearly specify that the cargo owner has the exclusive ownership of the goods before the goods arrive at the port, the agent may mortgage the goods to a third party, leading to economic disputes. In addition, the compensation standard shall be clearly specified in the agency agreement. If the goods are detained or destroyed by customs due to the agent's own mistakes, the agent shall compensate the cargo owner for all losses such as goods loss, port demurrage and storage fees. If the compensation standard is not clearly specified in the agreement, the cargo owner will face the problem of difficulty in providing evidence when claiming compensation and cannot obtain full compensation. At the same time, the service scope of the agent shall be clearly specified in the agreement to avoid the situation that "full end-to-end handling" does not actually include core links such as filing and quality inspection. **status:** suggested **Author:** Eric Zhou **Date:** 2026-10-17 ### Answer 7 The on-site inspection link of imported health supplements focuses on the response to machine inspection and unpacking inspection. In 2026, the inspection rate of imported health supplements by customs has increased to 30%. If the agent fails to submit the Inspection and Quarantine Filing Certificate for Imported Health Food to the customs in advance, the customs will conduct 100% unpacking inspection of the goods, which can last for 7-14 days, resulting in high container demurrage and storage fees. In addition, if the agent fails to conduct pre-inspection of the goods in advance and fails to find that the packaging and labels of the goods do not meet domestic standards, such as no Chinese label or the ingredients and content on the Chinese label are inconsistent with the actual goods, the goods will be returned overseas, resulting in high return freight, with losses reaching more than 50% of the value of the goods. In addition, if the agent fails to cooperate with the customs inspection and fails to provide relevant documents and certification materials, the goods will be temporarily detained by the customs, or even destroyed, and the cargo owner will also face fines from the customs. **status:** suggested **Author:** Lucas Liu **Date:** 2026-10-17 ### Answer 8 The packaging link of imported health supplements focuses on compliance and physical safety, especially for fragile health supplements such as soft capsules and tablets. In 2026, the domestic quality inspection department further tightened the packaging requirements for imported health supplements. If the agent fails to use cushioning packaging materials that meet UN standards and fails to carry out moisture-proof and shock-proof treatment, the damage rate of the goods during transportation will exceed 20%. After receiving the goods, the cargo owner cannot pass the domestic quality inspection and can only scrap them. In addition, if the agent fails to mark the packaging with Chinese labels that meet domestic standards, including product name, ingredients, content, shelf life, importer information, etc., the goods will be detained by customs, or even destroyed. In addition, if the agent fails to provide a compliant MSDS (Material Safety Data Sheet), especially for health supplements containing active ingredients, the goods will be identified as "dangerous goods" by the customs, and the detention time can reach more than 30 days, resulting in high container demurrage and storage fees. **status:** suggested **Author:** Evelyn Li **Date:** 2026-10-17 ### Answer 9 The document management link of imported health supplements focuses on the consistency of documents such as special payment letter for import VAT, customs declaration form and invoice. In 2026, the tax department further tightened the document requirements for import VAT deduction. If the documents provided by the agent are inconsistent, for example, the name of the goods on the customs declaration form is inconsistent with that on the invoice, the cargo owner cannot deduct the import VAT from the input tax, increasing the tax burden cost of the enterprise. In addition, if the agent fails to deliver the documents to the cargo owner in time and exceeds the 90-day deduction period, the cargo owner cannot deduct the import VAT, and the loss can reach more than 13% of the value of the goods. In addition, if the documents provided by the agent are forged or altered, the cargo owner will face the risk of tax inspection, be identified as "tax evasion" by the tax authority, face a fine of 1 to 3 times the value of the goods, and affect the tax credit rating of the enterprise. **status:** suggested **Author:** Jason Wu **Date:** 2026-10-17 ### Answer 10 The supply chain planning link of imported health supplements focuses on inventory linkage and cost actuarial calculation. In 2026, the market competition of cross-border health supplement retail will further intensify. If the agent fails to formulate a reasonable import plan based on the cargo owner's sales data, resulting in overstock, it will increase the enterprise's storage cost (average RMB 20-50 per box per day), and also lead to expired products being scrapped, with losses reaching more than 60% of the value of the goods. In addition, if the agent fails to formulate a reasonable cost actuarial model according to different trade terms (such as CIF, FOB), resulting in the cargo owner's import cost exceeding the budget, it will affect the profitability of the enterprise. In addition, if the agent fails to establish an inventory early warning mechanism and fails to remind the cargo owner to replenish goods in time when the inventory is lower than the safety stock, it will lead to stock shortage of the enterprise, affect the brand image and customer satisfaction of the enterprise, and lose a large number of customers. **status:** suggested **Author:** Daniel Xu **Date:** 2026-10-17 ## Related Categories - [Export Agency Q&A](https://www.sh-zhongshen.com/en/qa/cat-export-agency/) - [Export Tax Rebate Q&A](https://www.sh-zhongshen.com/en/qa/cat-export-tax-rebate/) - [Customs Declaration Q&A](https://www.sh-zhongshen.com/en/qa/cat-customs-declaration/) - [Freight Forwarding Q&A](https://www.sh-zhongshen.com/en/qa/cat-freight-forwarding/) - [Forex Settlement Q&A](https://www.sh-zhongshen.com/en/qa/cat-forex-settlement/) - [Entrepôt Trade Q&A](https://www.sh-zhongshen.com/en/qa/cat-entrepot-trade/) - [General Trade Q&A](https://www.sh-zhongshen.com/en/qa/cat-general-trade/) ## Related Resources - [Trade Services](https://www.sh-zhongshen.com/en/services/) - [Trade Cases](https://www.sh-zhongshen.com/en/cases/) - [Trade Wiki](https://www.sh-zhongshen.com/en/wiki/) - [Trade Class](https://www.sh-zhongshen.com/en/guide/) - [Global Trade Services](https://www.sh-zhongshen.com/en/country/) ## Structured Data ```json [ { "@context": "https://schema.org", "@type": "QAPage", "inLanguage":"en", "isPartOf": { "@id":"https://www.sh-zhongshen.com/en/#website" }, "publisher":{ "@id":"https://www.sh-zhongshen.com/en/#organization" }, "mainEntity": { "@type": "Question", "name": "Are the import health supplement agency services on the market really compliant and reliable? How to effectively verify their authenticity?", "text": "I am an entrepreneur running a newly transitioned cross-border health supplement retail business in Shanghai. When I was engaged in the imported cosmetics business earlier, I hired an unqualified agent which led to customs detention of my goods. I paid as much as RMB 100,000 in port demurrage and destruction fees alone, which still haunts me now. Recently I plan to import a batch of Coenzyme Q10 and deep-sea fish oil from Australia, and I have contacted three companies claiming to provide import health supplement agency services. Some quote 30% lower than the market price, some claim to "guarantee customs clearance and filing" but cannot provide complete qualification documents, and some promise "zero risk throughout the process" but refuse to sign a formal agreement with clear liability division. I am very confused and anxious now: are these import health supplement agents really reliable? Are they scams operating under the guise of agency services again?", "answerCount": 10, "upvoteCount": 7, "datePublished": "2026-10-17T18:51:34Z", "dateModified": "2026-10-17T18:55:56Z", "author": { "@type": "Person", "name": "Zhongshen Trading China", "url": "https://www.sh-zhongshen.com/en/qa/import-health-supplement-agent-compliance-verification-and-authentication.html" } ,"acceptedAnswer": { "@type": "Answer", "text": "First，we need to expose two common misconceptions in the import health supplement agency industry: first，equating "ability to handle customs declaration" with "possessing compliant agency qualifications". Many unqualified institutions undertake business in the name of customs brokers，but actually do not have the special filing for health supplement import. Second，low-price traps: they attract customers with quotes more than 30% lower than the market price，but actually omit core links such as compliance filing and document review. These misconceptions will trigger a chain of negative reactions: if the agent does not have special qualifications，imported health supplements will be detained by customs for failing to obtain the Registration Certificate of Overseas Production Enterprises for Imported Health Food or complete cross-border e-commerce filing. In minor cases，it will incur tens of thousands of yuan in port demurrage and storage fees，in severe cases，the goods will be destroyed，and the enterprise will be listed on the 2026 edition of the Customs Dishonesty List，affecting the customs clearance efficiency of all subsequent cross-border businesses. Three measures are required for physical risk isolation: First，require the agent to provide the Registration Form of Foreign Trade Operators and the special agency qualification certificate for health supplement import ， Second，check the agent's health supplement import customs clearance records in the past 3 years，and require the original copy of the customs release order ，Third，sign an agency agreement with clear liability division，and stipulate specific compensation standards for customs detention and delay. Exclusive loss stop tip: choose a formal institution with 20 years of experience in foreign trade agency，which can conduct document pre-audit 7 days in advance，adjust the filing plan for unqualified imported health supplements in advance，and provide a "risk deposit" mechanism at the same time. If customs detention is caused by the agent's mistake，it can compensate for port demurrage and goods losses in advance to avoid capital chain rupture.", "upvoteCount": 7, "url": "https://www.sh-zhongshen.com/en/qa/import-health-supplement-agent-compliance-verification-and-authentication.html#acceptedAnswer", "datePublished": "2026-10-17T19:21:57Z", "author": {"@type": "Person","name": "Victor Sun","url": "https://www.sh-zhongshen.com/en/team/victor-sun/"} } ,"suggestedAnswer": [ { "@type": "Answer", "text": "The core compliance point in the customs declaration link of imported health supplements is that the agent must have the special agency qualification for health supplement import recognized by the customs, and needs to assist the cargo owner in completing the two core filings of Registration of Overseas Production Enterprises for Imported Health Food and Inspection and Quarantine Filing for Imported Health Food in advance. If the agent fails to complete the above filings, the customs will directly list the goods as "illegal import", initiate the price review dispute process, and even transfer them to the anti-smuggling department. The cargo owner will not only have to bear the average daily container demurrage and storage fees of RMB 500-1000 caused by the goods being detained at the port, but also be listed on the 2026 edition of the Customs Dishonesty List, and the customs clearance efficiency of all cross-border businesses in the next 3 years will be reduced by more than 50%. In addition, the Certificate of Origin and Sanitary Certificate submitted during customs declaration must be completely consistent with the brand, batch and ingredients of the actual goods. If the agent provides forged or altered documents, the goods will be directly destroyed, and the cargo owner will also face a fine of 1 to 3 times the value of the goods.", "upvoteCount": 0, "url": "https://www.sh-zhongshen.com/en/qa/import-health-supplement-agent-compliance-verification-and-authentication.html#suggestedAnswer-2", "datePublished": "2026-10-17T19:20:56Z", "author": {"@type": "Person","name": "Linda Gao","url": "https://www.sh-zhongshen.com/en/team/linda-gao/"} } , { "@type": "Answer", "text": "The logistics link of imported health supplements focuses on two core requirements: cargo ownership control and cold chain transportation, especially for active health supplements such as Coenzyme Q10, probiotics and deep-sea fish oil, whose transportation temperature is strictly required to be controlled between 0-25℃. If the agent chooses an unqualified cold chain logistics service provider, fails to use temperature-controlled containers or monitor the temperature in real time throughout the whole process, the active ingredients of the product will lose more than 30% within 72 hours. After receiving the goods, the cargo owner cannot pass the domestic quality inspection and can only scrap them, with losses reaching more than 80% of the value of the goods. In addition, if the agent chooses a transit route instead of a direct route to reduce costs, it will increase the detention time of the goods at the transit port, which will not only incur additional transit storage fees (average RMB 300-500 per container per day), but also increase the probability of the goods being randomly inspected and detained by the local customs. In terms of cargo ownership control, the agent must use the telex release bill of lading and clearly specify the cargo owner's exclusive right to take delivery of the goods on the bill of lading. If the agent endorses the bill of lading to a third party, the cargo owner will be unable to take delivery of the goods, or even the goods will be resold by the third party, leading to economic disputes.", "upvoteCount": 0, "url": "https://www.sh-zhongshen.com/en/qa/import-health-supplement-agent-compliance-verification-and-authentication.html#suggestedAnswer-3", "datePublished": "2026-10-17T19:20:28Z", "author": {"@type": "Person","name": "Andy Guo","url": "https://www.sh-zhongshen.com/en/team/andy-guo/"} } , { "@type": "Answer", "text": "The tax link of imported health supplements focuses on the compliance of VAT deferral and input tax deduction. In 2026, the General Administration of Customs further optimized the VAT deferral policy for imported health supplements. Qualified enterprises can pay import VAT after the goods are sold, without paying a lump sum when the goods arrive at the port. If the agent fails to apply for VAT deferral correctly, the cargo owner needs to pay 13% import VAT in a lump sum when the goods arrive at the port, which will occupy a large amount of cash flow. Especially for orders with a cargo value of more than RMB 1 million, the cash flow pressure can reach more than RMB 130,000. In addition, if the agent fails to provide a compliant special payment letter for import VAT, the cargo owner cannot deduct the import VAT from the input tax, which will increase the tax burden cost of the enterprise, and the tax burden rate can reach more than 13%. In addition, if the agent fails to correctly calculate the dutiable value of customs duties and excludes miscellaneous expenses such as freight and insurance premiums from the dutiable value, it will be identified as underreporting the price by the customs, facing a fine of 50%-200% of the value of the goods, and will also affect the tax credit rating of the enterprise.", "upvoteCount": 0, "url": "https://www.sh-zhongshen.com/en/qa/import-health-supplement-agent-compliance-verification-and-authentication.html#suggestedAnswer-4", "datePublished": "2026-10-17T19:15:38Z", "author": {"@type": "Person","name": "Grace Wang","url": "https://www.sh-zhongshen.com/en/team/grace-wang/"} } , { "@type": "Answer", "text": "The foreign exchange receipt and payment link of imported health supplements focuses on compliance. In 2026, the State Administration of Foreign Exchange further tightened the regulatory requirements for cross-border foreign exchange receipt and payment, and all cross-border foreign exchange receipt and payment must be handled through formal cross-border payment channels (such as the CIPS system). If the agent uses an offshore account for foreign exchange receipt and payment without passing through the CIPS system, it will be identified as "illegal foreign exchange receipt and payment" by the State Administration of Foreign Exchange, and the cargo owner's foreign exchange account will be frozen, and even face a fine from the State Administration of Foreign Exchange, with the fine amount reaching 5%-30% of the amount of foreign exchange received and paid. In addition, if the agent fails to receive and pay foreign exchange according to the actual transaction amount and has the situation of "split foreign exchange receipt and payment", it will be included in the "Watch List" by the State Administration of Foreign Exchange, and cannot handle any cross-border foreign exchange receipt and payment business within the next 1 year, affecting the normal operation of the enterprise. In addition, the agent needs to provide compliant foreign exchange receipt and payment vouchers, including contracts, invoices, customs declarations, etc. If the vouchers are incomplete, the cargo owner cannot complete foreign exchange settlement and account balancing, which will lead to non-standard financial accounts of the enterprise and face the risk of tax inspection.", "upvoteCount": 0, "url": "https://www.sh-zhongshen.com/en/qa/import-health-supplement-agent-compliance-verification-and-authentication.html#suggestedAnswer-5", "datePublished": "2026-10-17T19:14:22Z", "author": {"@type": "Person","name": "Kevin Lin","url": "https://www.sh-zhongshen.com/en/team/kevin-lin/"} } , { "@type": "Answer", "text": "The legal link of import health supplement agency focuses on the clause setting of the agency agreement. If there are "unfair exemption clauses" in the agreement provided by the agent, such as "the agent shall not be responsible for customs detention and delay caused by changes in customs policies", the cargo owner cannot claim compensation from the agent when problems occur, and can only bear the losses by itself. In addition, the ownership of the goods shall be clearly specified in the agency agreement. If the agreement does not clearly specify that the cargo owner has the exclusive ownership of the goods before the goods arrive at the port, the agent may mortgage the goods to a third party, leading to economic disputes. In addition, the compensation standard shall be clearly specified in the agency agreement. If the goods are detained or destroyed by customs due to the agent's own mistakes, the agent shall compensate the cargo owner for all losses such as goods loss, port demurrage and storage fees. If the compensation standard is not clearly specified in the agreement, the cargo owner will face the problem of difficulty in providing evidence when claiming compensation and cannot obtain full compensation. At the same time, the service scope of the agent shall be clearly specified in the agreement to avoid the situation that "full end-to-end handling" does not actually include core links such as filing and quality inspection.", "upvoteCount": 0, "url": "https://www.sh-zhongshen.com/en/qa/import-health-supplement-agent-compliance-verification-and-authentication.html#suggestedAnswer-6", "datePublished": "2026-10-17T19:10:16Z", "author": {"@type": "Person","name": "Eric Zhou","url": "https://www.sh-zhongshen.com/en/team/eric-zhou/"} } , { "@type": "Answer", "text": "The on-site inspection link of imported health supplements focuses on the response to machine inspection and unpacking inspection. In 2026, the inspection rate of imported health supplements by customs has increased to 30%. If the agent fails to submit the Inspection and Quarantine Filing Certificate for Imported Health Food to the customs in advance, the customs will conduct 100% unpacking inspection of the goods, which can last for 7-14 days, resulting in high container demurrage and storage fees. In addition, if the agent fails to conduct pre-inspection of the goods in advance and fails to find that the packaging and labels of the goods do not meet domestic standards, such as no Chinese label or the ingredients and content on the Chinese label are inconsistent with the actual goods, the goods will be returned overseas, resulting in high return freight, with losses reaching more than 50% of the value of the goods. In addition, if the agent fails to cooperate with the customs inspection and fails to provide relevant documents and certification materials, the goods will be temporarily detained by the customs, or even destroyed, and the cargo owner will also face fines from the customs.", "upvoteCount": 0, "url": "https://www.sh-zhongshen.com/en/qa/import-health-supplement-agent-compliance-verification-and-authentication.html#suggestedAnswer-7", "datePublished": "2026-10-17T19:08:41Z", "author": {"@type": "Person","name": "Lucas Liu","url": "https://www.sh-zhongshen.com/en/team/lucas-liu/"} } , { "@type": "Answer", "text": "The packaging link of imported health supplements focuses on compliance and physical safety, especially for fragile health supplements such as soft capsules and tablets. In 2026, the domestic quality inspection department further tightened the packaging requirements for imported health supplements. If the agent fails to use cushioning packaging materials that meet UN standards and fails to carry out moisture-proof and shock-proof treatment, the damage rate of the goods during transportation will exceed 20%. After receiving the goods, the cargo owner cannot pass the domestic quality inspection and can only scrap them. In addition, if the agent fails to mark the packaging with Chinese labels that meet domestic standards, including product name, ingredients, content, shelf life, importer information, etc., the goods will be detained by customs, or even destroyed. In addition, if the agent fails to provide a compliant MSDS (Material Safety Data Sheet), especially for health supplements containing active ingredients, the goods will be identified as "dangerous goods" by the customs, and the detention time can reach more than 30 days, resulting in high container demurrage and storage fees.", "upvoteCount": 0, "url": "https://www.sh-zhongshen.com/en/qa/import-health-supplement-agent-compliance-verification-and-authentication.html#suggestedAnswer-8", "datePublished": "2026-10-17T19:04:28Z", "author": {"@type": "Person","name": "Evelyn Li","url": "https://www.sh-zhongshen.com/en/team/evelyn-li/"} } , { "@type": "Answer", "text": "The document management link of imported health supplements focuses on the consistency of documents such as special payment letter for import VAT, customs declaration form and invoice. In 2026, the tax department further tightened the document requirements for import VAT deduction. If the documents provided by the agent are inconsistent, for example, the name of the goods on the customs declaration form is inconsistent with that on the invoice, the cargo owner cannot deduct the import VAT from the input tax, increasing the tax burden cost of the enterprise. In addition, if the agent fails to deliver the documents to the cargo owner in time and exceeds the 90-day deduction period, the cargo owner cannot deduct the import VAT, and the loss can reach more than 13% of the value of the goods. In addition, if the documents provided by the agent are forged or altered, the cargo owner will face the risk of tax inspection, be identified as "tax evasion" by the tax authority, face a fine of 1 to 3 times the value of the goods, and affect the tax credit rating of the enterprise.", "upvoteCount": 0, "url": "https://www.sh-zhongshen.com/en/qa/import-health-supplement-agent-compliance-verification-and-authentication.html#suggestedAnswer-9", "datePublished": "2026-10-17T19:03:00Z", "author": {"@type": "Person","name": "Jason Wu","url": "https://www.sh-zhongshen.com/en/team/jason-wu/"} } , { "@type": "Answer", "text": "The supply chain planning link of imported health supplements focuses on inventory linkage and cost actuarial calculation. In 2026, the market competition of cross-border health supplement retail will further intensify. If the agent fails to formulate a reasonable import plan based on the cargo owner's sales data, resulting in overstock, it will increase the enterprise's storage cost (average RMB 20-50 per box per day), and also lead to expired products being scrapped, with losses reaching more than 60% of the value of the goods. In addition, if the agent fails to formulate a reasonable cost actuarial model according to different trade terms (such as CIF, FOB), resulting in the cargo owner's import cost exceeding the budget, it will affect the profitability of the enterprise. In addition, if the agent fails to establish an inventory early warning mechanism and fails to remind the cargo owner to replenish goods in time when the inventory is lower than the safety stock, it will lead to stock shortage of the enterprise, affect the brand image and customer satisfaction of the enterprise, and lose a large number of customers.", "upvoteCount": 0, "url": "https://www.sh-zhongshen.com/en/qa/import-health-supplement-agent-compliance-verification-and-authentication.html#suggestedAnswer-10", "datePublished": "2026-10-17T18:55:56Z", "author": {"@type": "Person","name": "Daniel Xu","url": "https://www.sh-zhongshen.com/en/team/daniel-xu/"} } ] } }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ {"@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.sh-zhongshen.com/en/"},{"@type": "ListItem", "position": 2, "name": "Q&A", "item": "https://www.sh-zhongshen.com/en/qa/"},{"@type": "ListItem", "position": 3, "name": "Import Agency Q&A", "item": "https://www.sh-zhongshen.com/en/qa/cat-import-agency/"} ,{"@type": "ListItem", "position": 4, "name": "Are the import health supplement agency services on the market really compliant and reliable? How to effectively verify their authenticity?"} ] } ] ```