---
title: "What Are the Agent Companies in China Providing Full-chain Services of Used Excavator Export Customs Declaration, Logistics and Tax Refund?"
description: "Merchants conducting used excavator export business for the first time often encounter problems such as incomplete documents and sailing delay due to mistakenly selecting ordinary freight forwarders without special qualifications，and even face the risk of customs detention，port storage and huge capital losses. Merchants should prioritise selecting professional agents with full-process qualifications for export of used mechanical and electrical products and a large number of practical operation c..."
url: "https://www.sh-zhongshen.com/en/qa/used-excavator-export-agents-with-customs-logistics-tax-refund-services.html"
language: "en"
type: "Q&A"
category: "Export Tax Rebate Q&A"
datePublished: "2026-05-03"
dateModified: "2026-05-03"
brand: "Zhongshen Trading China"
answerCount: 9
---

# What Are the Agent Companies in China Providing Full-chain Services of Used Excavator Export Customs Declaration, Logistics and Tax Refund?

## Question

 I am the owner of a used construction machinery firm in Nantong, Jiangsu Province. I have recently collected 12 80% new Komatsu and Caterpillar excavators to export to Ho Chi Minh City, Vietnam. I have never engaged in foreign trade export business before. I contacted three ordinary freight forwarders, all of whom said they could not handle the special compliance qualification for used excavators. Last week I almost missed the booked sailing due to incomplete documents, which made me lose sleep for three consecutive days! This batch of goods has tied up nearly 800,000 RMB of my capital. If anything goes wrong again, I will really lose money. Now I just want to know which professional agent companies in China specialize in used excavator export. It is better to be a reliable institution that can handle the whole process of customs declaration, logistics and tax refund, and also handle emergencies such as customs inspection. Don't let me fall into pitfalls again. 

## Answers
                            
### Answer 1 — Best Answer

First of all，we need to reveal a common industry misunderstanding: many cargo owners mistakenly choose ordinary international freight forwarders to handle used excavator export，but most of these freight forwarders lack special qualifications and practical experience in export of used mechanical and electrical products，and only have superficial knowledge of core links such as commodity inspection filing and customs price assessment for used excavators.

This misunderstanding will trigger a series of negative reactions: if the agent cannot complete the access filing for used mechanical and electrical products in the importing country in advance，the goods will be directly detained by customs after arriving at the destination port. Port storage fees are charged according to the standard of large construction machinery，which can reach 3000-5000 RMB per day. If the goods are stored for more than 15 days，they may be forcibly auctioned by the local customs，if the documents do not match during customs declaration，the domestic customs will directly reject the declaration，resulting in missing the sailing，and additional costs such as shipping space alteration fee and storage fee will incur. The loss of a single excavator can exceed 50,000 RMB.

Physical risk isolation measures: Prioritize selecting agent companies with **business qualification for export of used mechanical and electrical products** and more than 100 practical used excavator export cases in the past 3 years. Require the agent to provide previous compliant customs declarations and customer feedback records，and at the same time confirm that the agent can connect with the customs clearance partner at the destination port and complete the access review of the importing country in advance.

Exclusive stop-loss tip: When signing the agency contract，be sure to add **port detention/customs detention compensation clause**. It is agreed that if the goods are detained by customs or detained at the port due to the agent's operational error，the agent shall bear no less than 80% of the daily port detention fee，and if the problem is not resolved within more than 20 days，the agent shall make an advance compensation of 15% of the market value of the goods to stop loss.

**status:** accepted
**Author:** Michael Zhang
**Date:** 2026-05-03

### Answer 2

Used excavator export customs declaration needs to focus on the filing and price assessment links of used mechanical and electrical products. First of all, the agent needs to handle the *Export Filing Certificate for Used Mechanical and Electrical Products* at the commodity inspection department in advance.

Core materials such as the ex-factory year, service hours and maintenance records of the excavator need to be provided during filing. If the service life of the excavator exceeds 10 years, a performance test report issued by a third-party institution is also required. Customs price assessment will refer to the market price of new excavators of the same model, depreciation rate and transaction records of used excavators.

The agent needs to prepare supporting materials such as purchase invoices and maintenance certificates in advance to avoid customs declaration delay caused by price assessment disputes. In addition, some destination countries (such as Southeast Asia and Africa) require environmental test reports for excavators. The agent needs to contact the local customs in advance to confirm the requirements to avoid customs detention caused by missing documents.

**status:** suggested
**Author:** Grace Wang
**Date:** 2026-05-03

### Answer 3

Used excavators are large overweight cargo, so export logistics should prioritize the ship's space type and loading capacity. The agent needs to confirm in advance whether the ship is equipped with overweight cranes. When the weight of a single excavator exceeds 30 tons, a special space needs to be booked to avoid container rolling caused by insufficient space. In addition, the free storage period of domestic ports is usually 7-10 days. The agent needs to arrange the connection between trailer service and sailing date in advance to ensure that the excavator can be loaded directly after arriving at the port and avoid container detention fee.

For the destination port, the agent needs to connect with the local yard with loading and unloading capacity for large construction machinery, and arrange trailers and hoisting equipment in advance, so as to avoid failure to pick up the container in time after the goods arrive at the port and incur additional port detention fees. At the same time, it is necessary to select shipping companies with experience in used excavator export logistics to ensure that the fixing and protection of goods during transportation meet maritime requirements.

**status:** suggested
**Author:** Jason Wu
**Date:** 2026-05-03

### Answer 4

The core of tax planning for used excavator export lies in value-added tax refund and exchange difference optimization. The agent needs to assist the cargo owner to complete export tax refund filing, and ensure the "three-flow consistency" of materials such as purchase invoices, customs declarations and exchange collection vouchers of excavators. If the excavator is purchased from an individual, the agent needs to assist the cargo owner to issue a compliant invoice at the tax department to avoid failure to obtain tax refund. In addition, some regions implement VAT deferral policy for used construction machinery export.

The agent needs to assist the cargo owner to apply for this policy, defer the VAT payment time to after the goods are sold, so as to relieve capital pressure. In terms of exchange difference, the agent needs to assist the cargo owner to choose a suitable exchange settlement time, lock the exchange rate through exchange locking tools, and avoid profit shrinkage caused by exchange rate fluctuations. If RMB cross-border settlement is adopted, it is necessary to ensure compliance with the operating specifications of the CIPS system to avoid exchange settlement delay.

**status:** suggested
**Author:** Daniel Xu
**Date:** 2026-05-03

### Answer 5

The compliance of payment and exchange collection for used excavator export needs to focus on the authenticity of transaction background and standardized filling of SWIFT messages. The agent needs to assist the cargo owner to establish a compliant payment and collection process, ensure that the collected exchange amount is consistent with the cargo value on the customs declaration, and avoid investigation by the foreign exchange bureau caused by abnormal collection amount.

If letter of credit settlement is adopted, the agent needs to assist the cargo owner to review the letter of credit terms to avoid soft clauses (such as requiring an unreasonable customs clearance certificate from the destination country) which lead to failure to collect exchange. In addition, the agent needs to assist the cargo owner to establish a compliant capital flow channel between offshore accounts and domestic accounts to avoid tax inspection caused by abnormal capital reflux. For used excavators exported to sensitive countries, it is necessary to confirm in advance whether they are within the scope of foreign exchange control to avoid freezing of payment and collection.

**status:** suggested
**Author:** Andy Guo
**Date:** 2026-05-03

### Answer 6

Legal risks of used excavator export are mainly concentrated in the aspects of cargo title transfer and responsibility division. The agent needs to assist the cargo owner to sign a standard export agency contract, clarify the scope of powers and responsibilities of the agent, and avoid the cargo owner bearing joint liability due to the agent's operational error. If FOB trade term is adopted, the time node of cargo title transfer shall be clearly specified in the contract to avoid failure to claim compensation from the insurance company when the goods are damaged during transportation.

In addition, the agent needs to assist the cargo owner to handle intellectual property customs protection filing, to avoid infringement disputes caused by the brand logo of the excavator (such as Komatsu, Caterpillar), which leads to the goods being detained by customs. For exports to countries with complex legal environments such as Africa and South America, it is necessary to assist the cargo owner to understand the local import regulations of construction machinery and avoid the goods being confiscated due to violation of local laws.

**status:** suggested
**Author:** Lucas Liu
**Date:** 2026-05-03

### Answer 7

On-site customs inspection for used excavator export needs to focus on the appearance, marking and performance of the excavator. The agent needs to assist the cargo owner to sort out materials such as maintenance records and ex-factory qualification certificates of the excavator in advance, and arrange personnel familiar with the structure of the excavator to be present for cooperation during inspection, so as to avoid prolonged inspection time due to failure to provide materials.

During customs machine inspection, if modification traces are found on the excavator's engine and hydraulic system, a modification qualification certificate issued by a third-party institution must be provided, otherwise it will be judged as an unqualified product and cannot be exported. In addition, the agent needs to clean the soil and oil on the excavator in advance to ensure that the marking of the excavator is clearly visible, and avoid re-inspection due to non-compliant appearance. If the customs requires devanning for inspection, hoisting equipment shall be arranged in advance to avoid additional inspection costs caused by untimely hoisting.

**status:** suggested
**Author:** Victor Sun
**Date:** 2026-05-03

### Answer 8

Packaging of used excavators for export needs to focus on fixing, moisture protection and marking specifications. The agent needs to assist the cargo owner to select a suitable packaging scheme. For a single excavator, it needs to be fixed in a special frame box with steel cables to ensure that the excavator will not displace during transportation and avoid damage to the hydraulic system.

If exported to areas with high humidity (such as Southeast Asia), desiccants should be placed in the frame box, and moisture-proof treatment should be carried out on the engine and electrical system of the excavator to avoid performance degradation due to moisture. In addition, clear markings shall be pasted on the packaging according to maritime requirements, including information such as the weight, size and destination of the excavator, and hazard identification shall be pasted at the same time (if the hydraulic oil of the excavator is a hazardous article), so as to avoid refusal of shipment by the ship due to non-standard marking. A third-party institution shall be arranged in advance to test the packaging to ensure that it meets international transportation standards.

**status:** suggested
**Author:** Eric Zhou
**Date:** 2026-05-03

### Answer 9

The compliance verification of used excavator export tax refund focuses on "four-flow consistency", that is, the unification of capital flow, invoice flow, goods flow and contract flow. The agent needs to assist the cargo owner to organize complete tax refund materials, including purchase invoices, customs declarations, exchange collection vouchers, agency contracts, etc., to ensure the authenticity and consistency of the materials.

If the cargo owner purchases the excavator from an individual, the agent needs to assist the cargo owner to issue a compliant ordinary value-added tax invoice at the tax department to avoid failure to obtain tax refund due to missing invoice. In addition, the agent needs to assist the cargo owner to complete the tax refund declaration within the specified time. If the declaration deadline is exceeded, the tax refund policy cannot be enjoyed.

During tax correspondence investigation, it is necessary to assist the cargo owner to provide materials such as transaction records and logistics vouchers of the excavator, so as to avoid tax refund being rejected due to failed correspondence investigation. The tax refund materials shall be audited regularly to ensure compliance with the requirements of the tax department.

**status:** suggested
**Author:** Kevin Lin
**Date:** 2026-05-03

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