Global Expansion · Senior Agency

Cross-border E-commerce Agency: Driving Growth

Zhongshen helps e-commerce brands solve tax refund and settlement issues. We offer compliant customs clearance (9610/9710) and legal FX solutions, ensuring secure returns and global compliance.
  • Expert 9610/9710/9810 declaration for legal tax refunds on fragmented orders.
  • Integration with global payment platforms for fast, multi-currency fund settlement.
  • VAT registration and tax filing services to ensure compliance in EU and US markets.

Agency Scale
Annual Settlements Exceed 1 Million

23 +

Cross-border E-commerce Agency
Agency Certification

Multi-mode Declaration

Matching optimal modes (9610, 9810, etc.) based on product traits for compliant clearance of parcels and bulk cargo.

Global Settlement Network

Real-time settlement for USD, EUR, JPY, etc., with transparent rates and low-fee channels to optimize brand profit.

Overseas Warehouse Agency

Agent services for stock preparation, customs declaration, and fund filing to ensure supply chain data consistency.

Service Advantages

Why Choose Zhongshen?

Compliant Settlement & Refunds

23 years of credibility ensures all overseas income is legally repatriated while maximizing export tax refund benefits.

Bank-grade Fund Security

Strict adherence to international payment guidelines, providing stable turnover and agency settlement for EC platforms.
E-commerce Agency Advantages

Global Tax Compliance

Assistance with EU IOSS, German Packaging Act, EPR, etc., reducing risks caused by regulatory changes.

Full Digital Agency

Integrating order, customs, and tax data via a digital platform to significantly boost management efficiency.
Free Consultancy on 9610/9810 declaration and overseas fund compliance is available. 「Inquiry Now」
Cross - border e - commerce import and export agency services Q&A

TRADE Q&A

CBEC Service Q&A

B2B/B2C e-commerce solutions for 9610/9710/9810 clearance. Overseas warehousing, returns, and compliant filings to safeguard your brand’s global expansion.

We are a small and medium-sized enterprise just starting cross-border e-commerce and want to find an import and export agent, but the market claims to offer 'one-stop' services. What specific services does e-commerce import and export agency actually include? How should we judge whether an agent is reliable and avoid pitfalls?

Cross-border e-commerce export declaration is prone to port congestion and goods detention caused by missing documents and price verification disputes. Pre-document review,core node connection and contingency plans enable compliant and rapid customs clearance,combined with optimized tax refund processes,it reduces cost risks and improves operational efficiency.。

Merchants new to cross-border e-commerce import often face thorny issues such as customs detention,port滞港? wait no,customs detention,port storage fees,cost overruns and tax risks due to unfamiliarity with agency procedures and compliance requirements. Full-link compliant operations including pre-document review,seamless connection of core nodes,and advance contingency planning can effectively avoid industry pitfalls,achieve rapid cargo customs clearance,accurate cost control,ensure legal implementation of import business,and protect the safety of capital and cargo title.。

New cross-border cosmetics merchants often face goods detention due to choosing low-cost agents. Professional import and export agents can avoid detention risks through pre-audit of labels and policy prediction,also provide tax optimization services such as VAT deferral,sign compensation agreements to reduce losses,and support merchants to operate in compliance.。

I am a small Shanghai-based seller of niche cross-border beauty products. I chose a low-cost customs brokerage and made a mistake,which led to three of my express shipments being detained at Shanghai Pudong International Airport,delayed my 618 pre-sales,cost me nearly 3,000 RMB in compensation to buyers plus port detention fines. I am now urgently looking for a reliable brokerage. I will prioritize Class A compliant brokerages local to Shanghai with experience in handling high-value fragile goods. Qualifications can be verified through the customs credit platform,and the brokerage shall be required to promote rectification within 48 hours in case of customs detention to avoid expanding losses.。

End-to-End Trading Agency

One-stop Import & Export Agency Service

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China (Shanghai) Pilot Free Trade Zone
24/7 response for your peace of mind

Consult a Senior Expert

Get compliance solutions, precise quotes, and one-stop trade support

Global Brand Expansion · 23 Years of Witness

From Real Customer Testimonials

In the rapidly iterating cross-border e-commerce field, Zhongshen has helped global brand owners establish secure, efficient, and internationally compliant import and export channels.
China Customer Feedback

"Previously, we rarely applied for tax refunds in e-commerce. After Zhongshen handled our 9810 customs declarations, our capital return became transparent, and we received substantial tax refunds, significantly boosting profits."

Mr. Chen

Founder of a Major Seller in Shenzhen
US Customer Feedback

"As our agent, Zhongshen manages FBA first-leg customs and exchange settlements very steadily. Even during peak seasons, documentation has never failed. They are a professional partner."

Kevin J.

Supply Chain Manager, LA E-commerce Agency
UK Customer Feedback

"The UK compliance requirements are numerous. Zhongshen handled our collection and solved the tedious VAT accounting issues. This full-link agency service lets us focus on sales."

Sarah L.

Operations Manager, London Cross-border Brand
Germany Customer Feedback

"German customs are strict about Packaging Laws and EPR. Zhongshen, as the agent, cleared these compliance documents before declaration, making the export process extremely smooth."

Thomas W.

3C E-commerce Distributor in Berlin
Japan Customer Feedback

"Settlement on the Rakuten platform has always been troublesome. Through Zhongshen, JPY exchange and return became simple and transparent, and documentation meets Japanese customs standards perfectly."

Takeshi Sato

Head of Tokyo Cross-border Trader
Brazil Customer Feedback

"Brazil's e-commerce environment is complex. Zhongshen's agency clearance and compliant collection solutions helped us cope with changing local tax policies with timely payments."

Marcelo F.

Procurement Director, Sao Paulo Digital Mall

99 %

Cross-border E-commerce Agency
Settlement Safety & Compliance Rate