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What Official Channels Can Be Used to Query Export Tax Refund Declaration Progress and Tax Refund Arrival Status?
or complex compliance issues.
clearance and fund security.
I am the head of a foreign trade enterprise mainly engaged in home textile exports based in Shanghai. Last month, 100,000 RMB of my tax refund was suspended due to inconsistent information on the customs declaration, which almost caused a problem in our capital turnover.
Yesterday, my finance team submitted export tax refund declarations for 3 European and American orders through the Electronic Tax Bureau, but when I logged into the system today, I could not find any declaration progress. It still did not work after changing browsers and clearing cache, and I could not even check the expected arrival time of the tax refund.
I am very anxious now. On one hand, I am afraid that I will fail to find abnormal declaration in time again and trigger tax correspondence investigation; on the other hand, I want to know if there are more reliable inquiry channels other than the Electronic Tax Bureau, and whether I can conduct tax refund compliance self-inspection to avoid similar pitfalls again?
Daniel XuYears of service：10Customer Rating：5.0
Director of Import & Export OperationsStart a Chat
First，complete pre-document self-inspection: log in to the enterprise's internal document management system，check whether the numbers，amounts and customs declaration dates of the customs declaration，special value-added tax invoice and export cargo list are completely consistent with the declaration data，and focus on confirming whether the electronic information of the customs declaration has been synchronized to the tax system (usually synchronized within 1-2 working days after declaration).
Core inquiry node connection: Prioritize inquiry through the Export Tax Refund Management Module of Shanghai Electronic Tax Bureau. If there is no data in the system，you can switch to the "Export Tax Refund" column of China International Trade Single Window，enter the declaration number and customs declaration number to query declaration progress and review status，if you need to query tax refund arrival status，you can check through the "Cross-border Transaction Details" section of the corporate public account online banking，or contact the cross-border business specialist of your deposit bank for verification.
Abnormal contingency plan: If there is no data in the system，first check whether supporting documents were not uploaded during declaration，or document information does not match the data in the tax system. You can submit a verification application in the "Tax Refund Abnormal Warning" section of the Electronic Tax Bureau. If there is no feedback within 24 hours，directly contact the export tax refund administrator of your competent tax authority，provide declaration receipt and scanned copies of documents to apply for manual verification.
Final compliance implementation: Fixedly query progress，review result and arrival status on the 3rd，7th and 15th day after declaration every month，cooperate with the internal compliance self-inspection tool of a professional agent to check the consistency of four flows (contract，customs declaration，invoice，foreign exchange receipt voucher)，so as to avoid triggering tax correspondence investigation or tax refund suspension due to information inconsistency.
Linda GaoYears of service：7Customer Rating：5.0
Documentation SupervisorStart a Chat
If you cannot query tax refund progress due to unsynchronized customs declaration information, you can log in to the "Customs Declaration Inquiry" module of China International Trade Single Window, enter the customs declaration number and import/export date, to check whether the "clearance status" of the customs declaration is "cleared" and whether "electronic data has been transmitted to the tax department". If it shows "not transmitted", you can contact the customs broker to submit a "Customs Declaration Data Reissue Application", and data synchronization is usually completed within 1 working day.
After synchronization, you can query declaration progress in the tax refund system. In addition, you need to pay attention to whether the "supervision method" on the customs declaration is general trade (0110) which is eligible for tax refund. If it is other supervision methods (such as sample advertising goods), tax refund cannot be declared, and you need to adjust the declaration content in time.
Michael ZhangYears of service：6Customer Rating：5.0
Customs Declaration & Compliance ExpertStart a Chat
Foreign trade enterprises can enter the enterprise's unified social credit code and declaration period through the "Export Tax Refund Compliance Self-Inspection Tool" section on the official website of Shanghai Municipal Tax Service, State Taxation Administration of China. The system will automatically compare the enterprise's declaration data with the invoice and customs declaration data in the tax system, and check compliance risks such as inconsistent invoice information, difference between customs declaration amount and invoice amount exceeding 5%, and mismatch between foreign exchange receipt voucher amount and customs declaration amount.
If an abnormality is found, the system will issue a "List of Abnormalities in Compliance Self-Inspection", and the enterprise can modify declaration data in time according to the prompts in the list, avoiding triggering tax correspondence investigation or tax refund suspension. In addition, you can apply for the "pre-audit service" from the tax authority to verify data compliance before formal declaration.
Jason WuYears of service：10Customer Rating：5.0
International Logistics & Supply Chain ManagerStart a Chat
If you need to check the matching between the foreign exchange receipt voucher and tax refund declaration, you can log in to the "Cross-border Payment and Receipt Inquiry" module of Cross-Border Interbank Payment System (CIPS) Co., Ltd., enter the foreign exchange receipt slip number, transaction amount and transaction date, to check whether the "transaction remark" of the foreign exchange receipt voucher contains the words "export payment" and whether the difference between the receipt amount and the customs declaration amount is within a reasonable range (usually no more than 10%).
If the transaction remark of the foreign exchange receipt voucher does not meet the requirements, you can contact the deposit bank to modify the remark, and update the foreign exchange receipt voucher information in the tax refund system after modification to ensure the consistency of four flows. In addition, you can query receipt details through the enterprise's offshore account management system to verify whether the receipt subject is consistent with the operating unit on the customs declaration.
Cindy ChenYears of service：3Customer Rating：5.0
Key Account ManagerStart a Chat
For inquiry in the export tax refund audit link, you can use the enterprise's internal document filing management system to check whether the export cargo contract, customs declaration, invoice, foreign exchange receipt voucher, bill of lading and packing list are complete, and whether filing is completed within 15 days after declaration. If you need to query the audit progress of the tax authority, you can log in to the "Tax Refund Audit Inquiry" module of the Electronic Tax Bureau, enter the audit number and declaration period, to check whether the audit status is "completed" and whether there is any document information that needs to be supplemented.
If the audit status is "documents to be supplemented", you need to submit supplementary documents within 3 working days, otherwise tax refund suspension will be triggered. In addition, you can contact the export tax refund audit specialist to obtain the specific reasons for audit abnormalities and rectification suggestions.
Kevin LinYears of service：4Customer Rating：5.0
Trade Solutions ManagerStart a Chat
If the synchronization of customs declaration information is delayed due to on-site inspection of export goods, you can log in to the "On-site Inspection Result Inquiry" module of Shanghai Customs, enter the customs declaration number and inspection notice number, to check whether the inspection result is "passed" and whether there is any inconsistency between cargo information and customs declaration information. If the inspection result is "rectification required", you need to complete rectification within the specified time limit and submit a rectification report.
After rectification, the customs will retransmit the electronic customs declaration data to the tax system, and then you can query the export tax refund declaration progress. In addition, you can contact the on-site inspection specialist to obtain specific details of the inspection and the expected time of data transmission, avoiding tax refund delay caused by information delay.
Victor SunYears of service：5Customer Rating：5.0
Trade Risk Control ManagerStart a Chat
You can link export tax refund declaration progress with capital chain planning for joint inquiry through the enterprise's supply chain management system. After entering the declaration number and expected arrival time, the system will automatically calculate the capital gap and available capital quota after the tax refund arrives. If delayed tax refund progress is queried, you can adjust the supply chain's payment plan and inventory turnover strategy to avoid capital chain rupture.
In addition, you can use the supply chain planning tool to analyze the difference of tax refund arrival time under different trade terms (FOB, CIF), optimize the selection of trade terms, and shorten the tax refund cycle. At the same time, you can cooperate with a professional agent to obtain real-time early warning of tax refund progress and make preparations for capital turnover in advance.