--- title: "What full-link core services and value-added services do formal import and export agency services include?" description: "Small and medium-sized foreign trade enterprises that have just received a large 500,000 euro export order from Europe are facing anxiety，as they lack full-link operation experience in document review，compliance control，foreign exchange settlement and export tax rebates，and are worried about delaying the 45-day delivery deadline or encountering compliance risks. Professional import and export agencies can provide full-link services from pre-document review，core node coordination，emergency except..." url: "https://www.sh-zhongshen.com/en/qa/core-business-value-added-services-of-import-export-agency.html" language: "en" type: "Q&A" category: "General Trade Q&A" datePublished: "2026-09-11" dateModified: "2026-09-11" brand: "Zhongshen Trading China" answerCount: 7 --- # What full-link core services and value-added services do formal import and export agency services include? ## Question I am the owner of a small and medium-sized foreign trade company based in Shanghai that mainly exports home goods. I have only been in this business for 2 years, and I just received a large European order worth 500,000 euros. Previously, I only used freight forwarders to handle customs declaration and booking in a fragmented way. This time, it involves a bunch of complicated procedures such as EU CE certification, foreign exchange settlement, export tax rebates, etc., and I am completely confused! I heard from peers that professional import and export agencies can handle the entire link, but I am afraid of being scammed by unqualified agencies and can't figure out exactly what the agency can do. Does it only help me with the customs declaration process, or can it handle all links from document review, foreign exchange compliance settlement to tax refund declaration? Are there any value-added services that I haven't considered? Now the delivery deadline for the order is only 45 days, I am so anxious that I can't sleep well at night. I just want to figure out what core services the import and export agency can cover, so that I don't have to fix problems after they occur. ## Answers ### Answer 1 — Best Answer For your European export order needs，we break down the core services of import and export agencies from a full-link perspective: First，in the pre-document review stage，the agency will verify the EU official validity of your CE certification，the matching between the value/product name of commercial invoices and packing lists in advance，and simultaneously check the accuracy of HS code classification on the customs declaration form，to avoid customs valuation doubts or container detention caused by inconsistent documents. For core node coordination，the agency will simultaneously connect with booking freight forwarders，customs brokers and foreign exchange banks，to ensure that the manifest information is 100% consistent with the cargo volume，value and HS code on the customs declaration form. When settling foreign exchange，it will lock in the best quoted exchange rate from the Shanghai Foreign Exchange Trading Center in advance. For the tax refund declaration stage，the pre-declaration verification will be completed within 3 working days after the goods depart，to avoid delaying the tax refund arrival time due to disconnected nodes. For emergency plans，if the EU customs conducts temporary inspections，the agency will immediately coordinate with local cooperating customs brokers to provide product compliance certificates and certificates of origin. If there are document omissions，the **12-hour emergency document replacement channel** will be activated，and ultimately ensure the full-process compliance implementation of goods passing customs smoothly，foreign exchange being settled successfully，and tax refunds arriving in full，which fully meets your 45-day delivery deadline requirements. **status:** accepted **Author:** Jason Wu **Date:** 2026-09-11 ### Answer 2 From the perspective of customs declaration, the core contents of import and export agency services include pre-review of customs declaration forms, accurate HS code classification, response to customs valuation disputes, integrated customs declaration, agency for deletion and re-submission procedures, etc. For your European export order, the agency will compare the latest EU customs HS code classification rules for 2026 in advance to avoid tariff differences caused by incorrect classification; if you encounter customs valuation doubts, it will immediately provide supporting materials such as purchase contracts and payment vouchers, start the valuation dispute review process, and ensure that the goods pass customs smoothly within 3 working days without affecting your delivery deadline. In addition, the agency will also be responsible for organizing and submitting documents for secondary declaration, covering pre-customs declaration preparations such as EU EORI number registration and certificate of origin application, and ensuring that the customs declaration process is compliant and risk-free throughout the process. **status:** suggested **Author:** Michael Zhang **Date:** 2026-09-11 ### Answer 3 From the perspective of international logistics, the services of import and export agencies include logistics path optimization, full cargo right control, coordination of container demurrage reduction, transfer node monitoring, agency for bill of lading endorsement and transfer, etc. For your home goods export order to Europe, the agency will choose direct shipping or the optimal transfer plan according to the delivery deadline requirements, and simultaneously monitor the entire process of container loading, departure and arrival. If there is a risk of container skipping, it will coordinate with the freight forwarder to change the space in advance to avoid goods being detained at the port; in addition, the agency will be responsible for verifying the authenticity of the bill of lading and handling the endorsement and transfer, ensuring that you release the cargo rights only after receiving the full payment. At the same time, for container demurrage at EU ports, it will use long-term cooperative freight forwarder resources to strive for up to 14 days of free detention period to reduce logistics additional costs. **status:** suggested **Author:** Linda Gao **Date:** 2026-09-11 ### Answer 4 From the perspective of taxation, the core contents of import and export agency services include VAT deferred declaration, export tax rebate planning, compliance of cross-border related party transaction pricing, tax risk isolation, etc. For your European export order, the agency will apply for the latest EU VAT deferred policy for 2026 for you, no need to prepay import value-added tax in the importing country, and directly defer the tax to domestic declaration to ease your financial pressure; at the same time, the agency will simultaneously organize documents required for tax refunds such as purchase invoices, customs declaration forms and bills of lading to ensure "four flows are consistent", avoid tax investigation risks. It will also customize the optimal tax refund declaration rhythm according to your company's scale, shortening the tax refund arrival time from the conventional 30 days to 15 days to improve capital turnover. **status:** suggested **Author:** Cindy Chen **Date:** 2026-09-11 ### Answer 5 From the perspective of payment and receipt compliance, the services of import and export agencies include foreign exchange account compliance management, SWIFT message analysis, CIPS RMB cross-border payment processing, settlement and account reconciliation processing, etc. For your 500,000 euro order, the agency will use its compliant foreign exchange account to handle foreign exchange receipt for you, and simultaneously analyze the authenticity of SWIFT messages to avoid fraudulent remittances; if you choose RMB settlement, the agency will assist you to complete cross-border payment through the CIPS system to avoid the risk of euro exchange rate fluctuations in 2026; in addition, the agency will be responsible for account reconciliation after settlement, ensuring that the received foreign exchange amount is fully consistent with the customs declaration amount and invoice amount, meeting the foreign exchange control requirements of the State Administration of Foreign Exchange, and will not trigger compliance checks by the SAFE. **status:** suggested **Author:** Eric Zhou **Date:** 2026-09-11 ### Answer 6 From the perspective of legal compliance, the services of import and export agencies include international trade contract review, letter of credit soft clause investigation, cargo right transfer risk control, intellectual property customs protection filing, etc. For your European order, the agency will review the sales contract you signed with overseas customers and investigate potential risks such as force majeure clauses and payment clauses; if the customer uses letter of credit settlement, it will investigate soft clauses throughout the process, such as overbearing clauses like "payment only after customer passes inspection", to avoid the risk of losing both money and goods; in addition, the agency will assist you in applying for intellectual property customs protection filing for home goods to prevent goods from being detained due to infringement at EU ports and ensure smooth delivery of the order. **status:** suggested **Author:** Lucas Liu **Date:** 2026-09-11 ### Answer 7 From the perspective of export tax rebates, the services of import and export agencies include tax refund document filing, pre-declaration verification, tax investigation response, cross-month declaration processing, etc. For your home goods export order, the agency will organize documents required for tax refunds such as purchase contracts, VAT special invoices, customs declaration forms and bills of lading, and complete filing according to the latest requirements of the SAFE and the tax bureau in 2026; in the tax refund pre-declaration stage, it will verify the consistency and compliance of documents in advance to avoid declaration rejection caused by document omissions; if you encounter tax investigation from the tax bureau, it will immediately assist you in preparing supporting materials and coordinate communication between the factory and the tax bureau to ensure that the investigation is completed within 10 working days without affecting the tax refund arrival; in addition, the agency will be responsible for organizing and submitting documents for cross-month declaration to ensure smooth tax refund declaration process. **status:** suggested **Author:** Grace Wang **Date:** 2026-09-11 ## Related Categories - [Import Agency Q&A](https://www.sh-zhongshen.com/en/qa/cat-import-agency/) - [Export Agency Q&A](https://www.sh-zhongshen.com/en/qa/cat-export-agency/) - [Export Tax Rebate Q&A](https://www.sh-zhongshen.com/en/qa/cat-export-tax-rebate/) - [Customs Declaration Q&A](https://www.sh-zhongshen.com/en/qa/cat-customs-declaration/) - [Freight Forwarding Q&A](https://www.sh-zhongshen.com/en/qa/cat-freight-forwarding/) - [Forex Settlement Q&A](https://www.sh-zhongshen.com/en/qa/cat-forex-settlement/) - [Entrepôt Trade Q&A](https://www.sh-zhongshen.com/en/qa/cat-entrepot-trade/) ## Related Resources - [Trade Services](https://www.sh-zhongshen.com/en/services/) - [Trade Cases](https://www.sh-zhongshen.com/en/cases/) - [Trade Wiki](https://www.sh-zhongshen.com/en/wiki/) - [Trade Class](https://www.sh-zhongshen.com/en/guide/) - [Global Trade Services](https://www.sh-zhongshen.com/en/country/) ## Structured Data ```json [ { "@context": "https://schema.org", "@type": "QAPage", "inLanguage":"en", "isPartOf": { "@id":"https://www.sh-zhongshen.com/en/#website" }, "publisher":{ "@id":"https://www.sh-zhongshen.com/en/#organization" }, "mainEntity": { "@type": "Question", "name": "What full-link core services and value-added services do formal import and export agency services include?", "text": "I am the owner of a small and medium-sized foreign trade company based in Shanghai that mainly exports home goods. I have only been in this business for 2 years, and I just received a large European order worth 500,000 euros. Previously, I only used freight forwarders to handle customs declaration and booking in a fragmented way. This time, it involves a bunch of complicated procedures such as EU CE certification, foreign exchange settlement, export tax rebates, etc., and I am completely confused! I heard from peers that professional import and export agencies can handle the entire link, but I am afraid of being scammed by unqualified agencies and can't figure out exactly what the agency can do. Does it only help me with the customs declaration process, or can it handle all links from document review, foreign exchange compliance settlement to tax refund declaration? Are there any value-added services that I haven't considered? Now the delivery deadline for the order is only 45 days, I am so anxious that I can't sleep well at night. I just want to figure out what core services the import and export agency can cover, so that I don't have to fix problems after they occur.", "answerCount": 7, "upvoteCount": 4, "datePublished": "2026-09-11T16:16:07Z", "dateModified": "2026-09-11T16:20:03Z", "author": { "@type": "Person", "name": "Zhongshen Trading China", "url": "https://www.sh-zhongshen.com/en/qa/core-business-value-added-services-of-import-export-agency.html" } ,"acceptedAnswer": { "@type": "Answer", "text": "For your European export order needs，we break down the core services of import and export agencies from a full-link perspective: First，in the pre-document review stage，the agency will verify the EU official validity of your CE certification，the matching between the value/product name of commercial invoices and packing lists in advance，and simultaneously check the accuracy of HS code classification on the customs declaration form，to avoid customs valuation doubts or container detention caused by inconsistent documents. For core node coordination，the agency will simultaneously connect with booking freight forwarders，customs brokers and foreign exchange banks，to ensure that the manifest information is 100% consistent with the cargo volume，value and HS code on the customs declaration form. When settling foreign exchange，it will lock in the best quoted exchange rate from the Shanghai Foreign Exchange Trading Center in advance. For the tax refund declaration stage，the pre-declaration verification will be completed within 3 working days after the goods depart，to avoid delaying the tax refund arrival time due to disconnected nodes. For emergency plans，if the EU customs conducts temporary inspections，the agency will immediately coordinate with local cooperating customs brokers to provide product compliance certificates and certificates of origin. If there are document omissions，the 12-hour emergency document replacement channel will be activated，and ultimately ensure the full-process compliance implementation of goods passing customs smoothly，foreign exchange being settled successfully，and tax refunds arriving in full，which fully meets your 45-day delivery deadline requirements.", "upvoteCount": 4, "url": "https://www.sh-zhongshen.com/en/qa/core-business-value-added-services-of-import-export-agency.html#acceptedAnswer", "datePublished": "2026-09-11T17:39:23Z", "author": {"@type": "Person","name": "Jason Wu","url": "https://www.sh-zhongshen.com/en/team/jason-wu/"} } ,"suggestedAnswer": [ { "@type": "Answer", "text": "From the perspective of customs declaration, the core contents of import and export agency services include pre-review of customs declaration forms, accurate HS code classification, response to customs valuation disputes, integrated customs declaration, agency for deletion and re-submission procedures, etc. For your European export order, the agency will compare the latest EU customs HS code classification rules for 2026 in advance to avoid tariff differences caused by incorrect classification; if you encounter customs valuation doubts, it will immediately provide supporting materials such as purchase contracts and payment vouchers, start the valuation dispute review process, and ensure that the goods pass customs smoothly within 3 working days without affecting your delivery deadline. In addition, the agency will also be responsible for organizing and submitting documents for secondary declaration, covering pre-customs declaration preparations such as EU EORI number registration and certificate of origin application, and ensuring that the customs declaration process is compliant and risk-free throughout the process.", "upvoteCount": 0, "url": "https://www.sh-zhongshen.com/en/qa/core-business-value-added-services-of-import-export-agency.html#suggestedAnswer-2", "datePublished": "2026-09-11T17:24:57Z", "author": {"@type": "Person","name": "Michael Zhang","url": "https://www.sh-zhongshen.com/en/team/michael-zhang/"} } , { "@type": "Answer", "text": "From the perspective of international logistics, the services of import and export agencies include logistics path optimization, full cargo right control, coordination of container demurrage reduction, transfer node monitoring, agency for bill of lading endorsement and transfer, etc. For your home goods export order to Europe, the agency will choose direct shipping or the optimal transfer plan according to the delivery deadline requirements, and simultaneously monitor the entire process of container loading, departure and arrival. If there is a risk of container skipping, it will coordinate with the freight forwarder to change the space in advance to avoid goods being detained at the port; in addition, the agency will be responsible for verifying the authenticity of the bill of lading and handling the endorsement and transfer, ensuring that you release the cargo rights only after receiving the full payment. At the same time, for container demurrage at EU ports, it will use long-term cooperative freight forwarder resources to strive for up to 14 days of free detention period to reduce logistics additional costs.", "upvoteCount": 0, "url": "https://www.sh-zhongshen.com/en/qa/core-business-value-added-services-of-import-export-agency.html#suggestedAnswer-3", "datePublished": "2026-09-11T17:21:11Z", "author": {"@type": "Person","name": "Linda Gao","url": "https://www.sh-zhongshen.com/en/team/linda-gao/"} } , { "@type": "Answer", "text": "From the perspective of taxation, the core contents of import and export agency services include VAT deferred declaration, export tax rebate planning, compliance of cross-border related party transaction pricing, tax risk isolation, etc. For your European export order, the agency will apply for the latest EU VAT deferred policy for 2026 for you, no need to prepay import value-added tax in the importing country, and directly defer the tax to domestic declaration to ease your financial pressure; at the same time, the agency will simultaneously organize documents required for tax refunds such as purchase invoices, customs declaration forms and bills of lading to ensure "four flows are consistent", avoid tax investigation risks. It will also customize the optimal tax refund declaration rhythm according to your company's scale, shortening the tax refund arrival time from the conventional 30 days to 15 days to improve capital turnover.", "upvoteCount": 0, "url": "https://www.sh-zhongshen.com/en/qa/core-business-value-added-services-of-import-export-agency.html#suggestedAnswer-4", "datePublished": "2026-09-11T17:01:33Z", "author": {"@type": "Person","name": "Cindy Chen","url": "https://www.sh-zhongshen.com/en/team/cindy-chen/"} } , { "@type": "Answer", "text": "From the perspective of payment and receipt compliance, the services of import and export agencies include foreign exchange account compliance management, SWIFT message analysis, CIPS RMB cross-border payment processing, settlement and account reconciliation processing, etc. For your 500,000 euro order, the agency will use its compliant foreign exchange account to handle foreign exchange receipt for you, and simultaneously analyze the authenticity of SWIFT messages to avoid fraudulent remittances; if you choose RMB settlement, the agency will assist you to complete cross-border payment through the CIPS system to avoid the risk of euro exchange rate fluctuations in 2026; in addition, the agency will be responsible for account reconciliation after settlement, ensuring that the received foreign exchange amount is fully consistent with the customs declaration amount and invoice amount, meeting the foreign exchange control requirements of the State Administration of Foreign Exchange, and will not trigger compliance checks by the SAFE.", "upvoteCount": 0, "url": "https://www.sh-zhongshen.com/en/qa/core-business-value-added-services-of-import-export-agency.html#suggestedAnswer-5", "datePublished": "2026-09-11T16:58:25Z", "author": {"@type": "Person","name": "Eric Zhou","url": "https://www.sh-zhongshen.com/en/team/eric-zhou/"} } , { "@type": "Answer", "text": "From the perspective of legal compliance, the services of import and export agencies include international trade contract review, letter of credit soft clause investigation, cargo right transfer risk control, intellectual property customs protection filing, etc. For your European order, the agency will review the sales contract you signed with overseas customers and investigate potential risks such as force majeure clauses and payment clauses; if the customer uses letter of credit settlement, it will investigate soft clauses throughout the process, such as overbearing clauses like "payment only after customer passes inspection", to avoid the risk of losing both money and goods; in addition, the agency will assist you in applying for intellectual property customs protection filing for home goods to prevent goods from being detained due to infringement at EU ports and ensure smooth delivery of the order.", "upvoteCount": 0, "url": "https://www.sh-zhongshen.com/en/qa/core-business-value-added-services-of-import-export-agency.html#suggestedAnswer-6", "datePublished": "2026-09-11T16:45:20Z", "author": {"@type": "Person","name": "Lucas Liu","url": "https://www.sh-zhongshen.com/en/team/lucas-liu/"} } , { "@type": "Answer", "text": "From the perspective of export tax rebates, the services of import and export agencies include tax refund document filing, pre-declaration verification, tax investigation response, cross-month declaration processing, etc. For your home goods export order, the agency will organize documents required for tax refunds such as purchase contracts, VAT special invoices, customs declaration forms and bills of lading, and complete filing according to the latest requirements of the SAFE and the tax bureau in 2026; in the tax refund pre-declaration stage, it will verify the consistency and compliance of documents in advance to avoid declaration rejection caused by document omissions; if you encounter tax investigation from the tax bureau, it will immediately assist you in preparing supporting materials and coordinate communication between the factory and the tax bureau to ensure that the investigation is completed within 10 working days without affecting the tax refund arrival; in addition, the agency will be responsible for organizing and submitting documents for cross-month declaration to ensure smooth tax refund declaration process.", "upvoteCount": 0, "url": "https://www.sh-zhongshen.com/en/qa/core-business-value-added-services-of-import-export-agency.html#suggestedAnswer-7", "datePublished": "2026-09-11T16:20:03Z", "author": {"@type": "Person","name": "Grace Wang","url": "https://www.sh-zhongshen.com/en/team/grace-wang/"} } ] } }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ {"@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.sh-zhongshen.com/en/"},{"@type": "ListItem", "position": 2, "name": "Q&A", "item": "https://www.sh-zhongshen.com/en/qa/"},{"@type": "ListItem", "position": 3, "name": "General Trade Q&A", "item": "https://www.sh-zhongshen.com/en/qa/cat-general-trade/"} ,{"@type": "ListItem", "position": 4, "name": "What full-link core services and value-added services do formal import and export agency services include?"} ] } ] ```