What Are the Core Nodes in the Full Process of Daily Necessities Import Agency? What Compliance Requirements Shall Be Followed?

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I am an entrepreneur who just transformed into cross-border daily necessities retail in Shanghai. I just finalized a batch of beauty tools and enzyme laundry beads with a Korean supplier last week. I only dealt with domestic supply chains before and have never touched import business.

I got quotations from two agents: one charges 30% lower than the market price, and the other claims to provide "all-in customs clearance and all-in tax" but requires 90% of the payment to be made in advance. I am very hesitant now. I am afraid that taking advantage of low prices will lead to customs detention and port congestion, and I am also afraid of losing both money and goods by paying in advance.

Besides, I don't know which core nodes to focus on in the whole process of import agency, and how to ensure compliance and avoid penalties. I am so anxious that I have postponed the new product launch plan for a week, and I would like to ask experts for specific operation guidelines.

Expert Insights

Expert Q&A

Andy Guo
Andy GuoYears of service:3Customer Rating:5.0

Supply Chain Management ExpertStart a Chat

First of all,we need to expose two common misunderstandings in the daily necessities import agency industry: First,gullibly believing in quotations "30% lower than market price". Such agents often add hidden expenses such as terminal handling charges and storage fees in subsequent links,or simplify document compliance review,Second,gullibly believing in the verbal promise of "all-in customs clearance and all-in tax". Most unqualified agents declare customs through gray channels,which directly triggers customs detention.

If you fall into the low-price trap,there may be inconsistencies between documents and goods later,resulting in port detention after the goods arrive at the port,incurring thousands of container detention fees and storage fees per day. If the delay exceeds 7 days,the goods may even be auctioned by the customs,If you fall into the "all-in customs clearance" trap,once the goods are seized,the agent often loses contact. The cargo owner has to bear all losses of fines,return shipment and even destruction on their own,and may also leave a customs violation record that affects subsequent imports.

Two points need to be implemented for physical risk isolation: first,**phased payment of agency fees**,30% prepaid as start-up capital,40% paid after document approval and confirmation of cargo arrival at the port,and the remaining 30% paid after customs clearance,release and title transfer,second,require the agent to provide the Import and Export Agency Qualification Certificate and more than 5 successful customs clearance cases of daily necessities in the past 30 days.

Exclusive stop-loss tip: When signing an agency contract,clearly stipulate that "if customs detention and port congestion are caused by the agent's compliance error,the agent shall bear all port detention fees,fines and return shipment costs". At the same time,require the agent to keep the title of the bill of lading under your own name to avoid losing both money and goods.

Reference: Full Process Analysis of Imported CT Film Agency: Key Points from Document Pre-review to Commodity Inspection Release
Daniel Xu
Daniel XuYears of service:10Customer Rating:5.0

Director of Import & Export OperationsStart a Chat

When customs declaration for imported daily necessities, the core documents that need to be reviewed include the Certificate of Origin, Commercial Invoice, Packing List provided by the supplier, and the Customs Declaration Power of Attorney issued by the agent. If it involves legally inspected daily necessities (such as baby wipes, oral care products), the Inspection and Quarantine Certificate for Inbound Goods also needs to be processed in advance.

Customs valuation will refer to the import declaration price of the same category in the past 30 days. If the declared price is 20% lower than the market price, it will trigger a valuation dispute, and supporting materials such as the supplier's cost details and payment vouchers need to be provided. If there is document inconsistency, correction must be completed within 3 days specified by the customs, otherwise it will be transferred to manual document review, prolonging customs clearance by 2-5 days.

Cindy Chen
Cindy ChenYears of service:3Customer Rating:5.0

Key Account ManagerStart a Chat

The logistics route for daily necessities import should be selected according to cargo volume and timeliness requirements: if the cargo volume is less than 100kg, international express direct mail can be selected, but it is necessary to confirm that the express agent has formal customs declaration qualification; if the cargo volume is more than 100kg, it is recommended to choose full container load or less container load by sea, and give priority to direct routes to avoid cargo damage and delay risks caused by transshipment. It is necessary to clarify with the agent the free storage period and the bearer of container detention fees.

Generally, the free storage period of a shipping port is 7 days, and the daily container detention fee after exceeding is 0.1%-0.3% of the container value. If container rolling occurs, you should require the agent to coordinate with the shipping company to rebook the nearest voyage as soon as possible, and apply to the shipping company for exemption of container detention fees.

Evelyn Li
Evelyn LiYears of service:3Customer Rating:5.0

Cross-border Compliance SupervisorStart a Chat

Taxes for imported daily necessities mainly include tariffs, value-added tax, and consumption tax (only for specific categories such as high-end cosmetics). When selecting an agent, it is necessary to clarify the calculation base of taxes to avoid the agent including miscellaneous fees such as terminal handling charges and storage fees into the tax base.

If you meet the general taxpayer qualification, you can apply for VAT deferral, that is, you do not need to pay VAT at the time of import, and declare and pay after domestic sales, which can effectively ease cash flow pressure. It should be noted that VAT deferral needs to be filed with the tax authority in advance, and the agent is required to provide formal tax payment certificates to avoid tax risks.

Jason Wu
Jason WuYears of service:10Customer Rating:5.0

International Logistics & Supply Chain ManagerStart a Chat

Payment and remittance for daily necessities import must strictly comply with cross-border payment compliance requirements: if paying via SWIFT, it is necessary to ensure that the transaction code and transaction remark in the message are consistent with the actual goods, and the transaction code should be "121010 (General Trade Import)"; if paying via CIPS RMB cross-border payment, it is necessary to confirm the compliance of the supplier's RMB account in advance.

It is necessary to avoid payment and remittance through private accounts, otherwise it will trigger compliance inspection by the foreign exchange bureau, and even affect the subsequent import payment quota. At the same time, it is necessary to ensure the "consistency of three flows" of cargo flow, capital flow and document flow, and keep relevant vouchers for inspection.

Michael Zhang
Michael ZhangYears of service:6Customer Rating:5.0

Customs Declaration & Compliance ExpertStart a Chat

The contract signed with the daily necessities import agent must clarify the following core clauses: first, the qualification scope of the agent, it must be clear that the agent is only responsible for compliance operations such as customs declaration and logistics, and shall not promise illegal contents such as "all-in customs clearance and all-in tax"; second, the title ownership clause, which stipulates that the title of the goods belongs to the importer before customs clearance and release; third, the breach of contract clause, which clearly states that if the goods are detained by customs or detained at the port due to the agent's error, the agent shall bear all losses; fourth, the intellectual property clause, if the imported daily necessities involve trademarks and patents, the agent shall be required to provide the intellectual property authorization document from the supplier to avoid infringement risk.

Lucas Liu
Lucas LiuYears of service:8Customer Rating:5.0

Senior Operations ConsultantStart a Chat

When imported daily necessities are subject to customs inspection, you need to prepare in advance: first, ensure that the packaging and shipping mark of the goods are consistent with the customs declaration form and packing list.

If it involves legally inspected daily necessities, prepare the Inspection and Quarantine Certificate in advance; second, when cooperating with customs inspection, a professional arranged by the agent must be present to avoid cargo damage caused by improper operation; third, if the customs requires inspection and testing, you must submit the inspection application within the specified 7 days, otherwise it will be regarded as abandoning the goods. If the goods are found inconsistent with the declaration during inspection, you need to submit correction materials in time and actively cooperate with the customs handling to avoid increased penalties.

Victor Sun
Victor SunYears of service:5Customer Rating:5.0

Trade Risk Control ManagerStart a Chat

Supply chain planning for daily necessities import should be formulated in combination with sales cycle and inventory turnover rate: if the sales peak season is from June to August, import arrangements should be made 30-45 days in advance to avoid out of stock caused by logistics delay; if multiple categories of daily necessities are involved, the combination of LCL and FCL can be adopted to reduce logistics costs.

It is necessary to establish an inventory linkage mechanism with the agent, and require the agent to feedback the logistics status and customs clearance progress of the goods every week, so as to arrange the launch plan in advance. At the same time, give priority to the FOB trade term to control the title of goods, select logistics service providers and reduce supply chain risks.

Grace Wang
Grace WangYears of service:10Customer Rating:5.0

Senior Foreign Trade ConsultantStart a Chat

The packaging of imported daily necessities must comply with international logistics and customs requirements: if it involves fragile products (such as glass beauty tools), it needs to be reinforced with cushioning packaging materials (such as bubble wrap, EPE pearl cotton), and the thickness of the buffer layer is not less than 5cm; if it involves liquid daily necessities (such as laundry detergent, dish soap), it needs to use UN-certified leak-proof packaging to avoid cargo damage and port detention caused by leakage. It is necessary to require the supplier to provide MSDS (Material Safety Data Sheet) in advance.

If it involves hazardous daily necessities, it needs to be filed with the customs in advance to avoid customs detention caused by non-compliant packaging. At the same time, it is necessary to check whether the shipping mark on the packaging is clear, contains information such as product name, quantity, and place of origin, to ensure it is consistent with the customs declaration form.

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