Which competent authorities need to be visited for compliance approval procedures of general cargo import and export agency business?

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I am the head of a small and medium-sized manufacturing company based in Shanghai specializing in architectural ceramics. This year, we just secured three export orders worth nearly RMB 2 million in total from Southeast Asia through an industry trade fair. Since our company has no import and export operation rights, we plan to hire a foreign trade agency to handle all import and export procedures.

Last week, we contacted an agency, which casually mentioned that we need to complete relevant approvals first. I am totally at a loss — I don't know which specific departments to go to for approval, nor do I know if the approval departments for ordinary goods like architectural ceramics are different from those for special goods.

I am even more worried that if we miss any approval step, leading to goods detained at the port and missed the customer's delivery deadline, our newly launched overseas market will be ruined. I am so anxious that I can't sleep at night, and I want to ask exactly which departments are responsible for agency import and export approval, and what key matters need attention?

Expert Insights

Expert Q&A

Linda Gao
Linda GaoYears of service:7Customer Rating:5.0

Documentation SupervisorStart a Chat

It is necessary to fully decompose the work from two dimensions: verification of the agent's qualification and goods import and export approval. Pre-work should include verifying the agent's qualification: confirm that the agency has obtained the Foreign Trade Operator Registration Form,and if cross-border receipt and payment is involved,ensure that it has completed the Administration of Foreign Exchange's Trade Foreign Exchange Receipts and Payments Enterprise Directory Registration.

In terms of core node connection,for ordinary goods such as architectural ceramics,the agent only needs to complete the agency filing for import and export cargo consignees and consignors at the customs,without additional special approval. If you later expand to sensitive goods such as hazardous chemicals and food,you need to go to the Shanghai Municipal Commission of Commerce,State Administration for Market Regulation and other departments for special approval. The approval node needs to be synchronized with the customs declaration and booking nodes,and verify all approval documents at least 3 working days in advance to avoid delaying manifest declaration due to missing documents.

The emergency plan should cover two core situations: if supplementary materials are required during the approval process,urge the agent to arrange a dedicated person to submit the supplementary documents within 1 working day,if the approval process changes due to temporary policy adjustments,immediately coordinate with the agent to switch to compliant declaration channels or adjust the customs classification of goods. Finally,require the agent to organize and archive all approval documents and filing documents to ensure full-chain compliance implementation.

Reference: What Industry Does Freight Forwarding Service Belong to?
Eric Zhou
Eric ZhouYears of service:6Customer Rating:5.0

Senior Manager of Foreign Exchange & Tax RebatesStart a Chat

Customs approval is the core pre-customs clearance step in agency import and export business. If the agency has not completed the agency filing for import and export cargo consignees and consignors at the customs, it will not be able to submit manifest declaration information to the customs, directly leading to the goods being unable to enter the port for customs declaration. For architectural ceramics, it is necessary to ensure that the agent completes the customs filing before booking the shipping space. When filing, formal agency agreement signed by both parties, the agency's Foreign Trade Operator Registration Form, the principal's business license and other documents need to be submitted, and the scope of goods categories registered in the filing must cover the exported architectural ceramics.

If the filing information does not match the actual goods information, the customs will directly return the application, and you need to resubmit the revised filing materials. The whole process will take at least 2-3 working days, which may lead to additional costs such as port detention fees and container detention fees, and even miss the customer's agreed delivery deadline. In addition, if you later expand to goods requiring statutory inspection, you need to apply for inspection and quarantine approval at the customs in advance to avoid goods being detained at customs due to incomplete approval.

Kevin Lin
Kevin LinYears of service:4Customer Rating:5.0

Trade Solutions ManagerStart a Chat

The approval progress of agency import and export directly affects the smoothness of the logistics chain. For architectural ceramics exported by sea, if the agent has not completed the customs filing approval, it will not be able to submit manifest information to the shipping company, and the shipping company will refuse to arrange cargo loading, resulting in the booked shipping space being canceled.

The shipping space on Southeast Asia routes is tight during peak seasons, and rebooking may cause a delay of 7-10 days. In addition, if other approvals for cross-border logistics are involved, such as the Transport Condition Appraisal Certificate for Export Goods (for fragile goods), you need to apply to a third-party appraisal institution 5-7 working days in advance. If the approval is not completed, the shipping company will refuse to accept the goods.

If the goods are detained at the port due to approval delay, in addition to port detention fees and container detention fees, storage fees for goods stacking may also be incurred, and if you encounter peak port inspection periods, the detention time may be further extended. It is recommended to confirm the time requirements of all approval nodes with the agent in advance and reserve at least 3 days of buffer time.

Daniel Xu
Daniel XuYears of service:10Customer Rating:5.0

Director of Import & Export OperationsStart a Chat

The approval links of agency import and export directly affect subsequent tax compliance and cost control. If the agency has not completed the Administration of Foreign Exchange's Trade Foreign Exchange Receipts and Payments Enterprise Directory Registration, it will not be able to handle normal foreign exchange receipt and settlement procedures, resulting in the enterprise being unable to recover funds in a timely manner, and may also affect the declaration of export tax refunds. For the business of exporting architectural ceramics, it is necessary to ensure that the agent has completed the export tax refund qualification approval.

If this approval is not completed, the enterprise will not be able to enjoy the export tax refund policy, resulting in a direct loss of tax refunds. Calculated at the 13% export tax refund rate for architectural ceramics, a 2 million RMB order will result in a loss of 260,000 RMB in tax refunds. In addition, if the agency's tax qualification has defects, such as failing to complete tax registration filing, the enterprise may be listed as a key monitoring target by the tax authority, affecting subsequent normal operations. It is recommended to request the agency to provide copies of tax qualification approval documents before entrusting them, and verify their validity one by one.

Victor Sun
Victor SunYears of service:5Customer Rating:5.0

Trade Risk Control ManagerStart a Chat

The receipt and payment approval of agency import and export is one of the core nodes of compliance. If the agency has not completed the Administration of Foreign Exchange's Trade Foreign Exchange Receipts and Payments Enterprise Directory Registration, it will not be able to handle cross-border receipt and payment business through the CIPS or SWIFT system, resulting in the enterprise being unable to collect foreign exchange payment for goods in a timely manner or pay suppliers overseas. For export business, if the receipt and payment approval is not completed, the SAFE will conduct key inspections of the enterprise's foreign exchange receipts, and the received funds may be frozen, affecting the enterprise's capital turnover.

In addition, if the agency's receipt and payment process does not comply with approval requirements, such as failing to truthfully declare the transaction nature of foreign exchange receipts and payments, it may be fined by the SAFE, with the maximum fine up to 5% of the amount in violation. It is recommended to request the agency to provide proof of foreign exchange directory registration before entrusting them, and confirm that its receipt and payment process complies with the latest regulations of the SAFE.

Michael Zhang
Michael ZhangYears of service:6Customer Rating:5.0

Customs Declaration & Compliance ExpertStart a Chat

The approval links of agency import and export need to be closely bound to the terms of the agency agreement to avoid legal risks. If the agency promises to carry out agency import and export business without obtaining corresponding approval qualifications, the enterprise can hold them liable for breach of contract according to the agreement, but it needs to bear the burden of proof, which is time-consuming and labor-intensive.

In addition, if the agency fails to truthfully submit the enterprise's relevant materials during the approval process, resulting in the approval being revoked, the enterprise may be listed as a dishonest entity by the competent authorities, affecting subsequent foreign trade business. It is recommended to clearly specify the agency's approval obligations in the agency agreement, including the approval departments, time, requirements, etc., and agree that if the enterprise suffers losses due to the agency's failure to complete the approval, the agency shall bear full liability for compensation, including port detention fees, customer compensation claims, etc. At the same time, keep all communication records and documents related to the approval as evidence for subsequent rights protection.

Grace Wang
Grace WangYears of service:10Customer Rating:5.0

Senior Foreign Trade ConsultantStart a Chat

The approval links of agency import and export directly affect the compliance and declaration efficiency of export tax refunds. If the agency has not completed the agency filing for import and export cargo consignees and consignors at the customs, it will not be able to generate valid electronic declaration form data, resulting in the enterprise being unable to conduct pre-declaration for export tax refunds.

For the export business of architectural ceramics, it is necessary to ensure that the agent completes all relevant approvals before customs declaration, including customs filing and foreign exchange directory registration, otherwise the tax refund declaration will be rejected by the tax authority, and supplementary approval materials need to be resubmitted. The whole process will take at least 15-20 working days, affecting the enterprise's capital recovery.

In addition, if there is false information in the agency's approval documents, such as forged filing materials, the tax authority will conduct tax investigation, and even suspend the enterprise's export tax refund qualification, affecting all subsequent export business. It is recommended to verify the authenticity and validity of all approval documents provided by the agent one by one before declaring tax refunds to ensure consistency of contract, invoice, capital flow and logistics flow.

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