What are the Core Points of Full-Process Compliance Operations for Carrying out Imported Medical Device Agency Business?

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I am a newly transformed medical device dealer based in Shanghai. Last year, I connected with a European supplier of Class III orthopedic devices through an exhibition. Now I plan to formally launch the import agency business, but I have never been engaged in foreign trade agency operations before.

Last week I heard from peers that because their filing information of medical device registration certificate was inconsistent, their full container of goods was detained at Yangshan Port for 5 days. They not only paid more than 20,000 RMB for port storage charges, but also missed the delivery deadline for the hospital's bidding, and directly lost a large order.

I am very anxious now: on one hand, I don't know what necessary qualifications I need to prepare first, and I am worried about missing key filing links; on the other hand, I know nothing about the full-process details of customs declaration and inspection, I am afraid of stepping on the compliance red line. Moreover, the supplier is urging to sign the agency agreement, and I am also worried about hidden risk clauses in the agreement. Where should I start from?

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Expert Q&A

Lucas Liu
Lucas LiuYears of service:8Customer Rating:5.0

Senior Operations ConsultantStart a Chat

First of all,you need to complete the double review of pre-requisite qualifications and documents: as the agent,you need to first confirm whether you have a Medical Device Operation License (for Class II and Class III devices). Meanwhile,you need to assist overseas suppliers to apply for Imported Medical Device Registration Certificate (for Class III devices) or filing certificate (for Class I devices),and ensure that the product specifications and models on the certificate are completely consistent with the actual imported goods,to avoid customs detention caused by inconsistent information. In addition,you need to review the certificate of origin,free sales certificate,packing list,invoice and other documents provided by the supplier in advance,to ensure a logical closed loop of document information. For example,the invoice amount fully matches the contract terms and the declared amount on the customs declaration form.

Core process nodes need to be closely connected: after qualification approval,you need to complete pre-entry of import declaration to the customs in advance,and coordinate with the entry-exit inspection and quarantine department to complete product pre-inspection,so that goods can directly enter the customs clearance process after arrival. Note that Class III medical devices need to complete port inspection and quarantine appointment before arrival,to avoid storage charges caused by delayed appointment. In addition,you need to clarify the title transfer node with the logistics service provider,to ensure clear goods title during the agency period and avoid property right disputes.

You need to formulate an abnormal response plan in advance: if there are situations such as inconsistent documents,unqualified sampling inspection,you need to start the emergency plan immediately. For example,for inconsistent documents,you can supplement and correct materials within the time limit specified by the customs,or apply for amendment and re-declaration,for unqualified sampling,you need to assist the supplier to handle return or destruction procedures,and coordinate with the tax department to complete the tax refund application for already paid taxes. In addition,you need to sign a risk sharing agreement with the overseas supplier,clearly stipulating that losses caused by the supplier's document problems shall be borne by the supplier.

Finally,you need to complete compliance implementation: after customs clearance,you need to sort out and archive relevant documents,inspection reports and other materials of imported medical devices in time,to meet the follow-up inspection requirements of the drug regulatory authority. Meanwhile,you need to register the purchase,sales and inventory ledger of medical devices in accordance with regulations,to ensure the flow of each batch of goods can be traced,and avoid compliance penalties caused by missing ledgers.

Reference: A Step-by-Step Guide to Importing Coffee into Germany: Documentation, Logistics & Compliance
Kevin Lin
Kevin LinYears of service:4Customer Rating:5.0

Trade Solutions ManagerStart a Chat

When customs declaration for imported medical devices, you must fill in the customs declaration form strictly in accordance with the requirements of the customs *Directory for Standard Declaration of Import and Export Commodities*. In particular, key information such as the commodity code, specification and model, brand, and origin of the medical device must be completely consistent with the imported medical device registration certificate, packing list and other documents.

If you encounter a customs valuation dispute, you need to prepare the purchase contract, payment voucher, supplier cost breakdown and other materials in advance, to prove the authenticity and rationality of the declared price. In addition, Class III medical devices need to submit the pre-inspection qualification certificate issued by the port inspection and quarantine department when declaring, otherwise the customs will not release the goods. If cancellation and re-declaration is required, you need to complete the correction within 3 working days specified by the customs, to avoid incurring late declaration fees.

Grace Wang
Grace WangYears of service:10Customer Rating:5.0

Senior Foreign Trade ConsultantStart a Chat

The logistics route of imported medical devices should give priority to direct routes, to avoid title transfer risk and cargo damage caused by transshipment. Especially for precision Class III medical devices, loading and unloading operations during transshipment can easily lead to equipment accuracy deviation. You need to sign a clear container demurrage reduction agreement with the logistics service provider.

For ports such as Yangshan Port, you can apply for a maximum 14-day free storage period. If container detention is caused by customs inspection, you need to submit the inspection notice to the shipping company in time to apply for container demurrage reduction. In addition, bill of lading endorsement must be carried out strictly in accordance with the title transfer clause agreed in the agency agreement, to avoid title loss caused by endorsement errors, and you need to keep a copy of the endorsed bill of lading as the proof of subsequent goods title ownership.

Evelyn Li
Evelyn LiYears of service:3Customer Rating:5.0

Cross-border Compliance SupervisorStart a Chat

Imported medical devices can apply for the VAT deferral policy, which does not require payment of import VAT during customs clearance, but declares and pays it during the VAT declaration period of the next month, which can effectively alleviate the capital pressure of enterprises. Note that applying for VAT deferral requires enterprises to have general taxpayer qualification, imported goods are used for taxable sales and other conditions, and you need to submit the VAT deferral application form to the customs for filing.

In addition, if the agency business involves cross-border related party transactions, you need to determine the agency service fee pricing in accordance with the arm's length principle, to avoid transfer pricing investigation by the tax authority caused by unreasonable pricing, which leads to tax supplementary payment and late payment fines.

Michael Zhang
Michael ZhangYears of service:6Customer Rating:5.0

Customs Declaration & Compliance ExpertStart a Chat

The payment and collection operations for imported medical device agency must strictly follow the regulations of the State Administration of Foreign Exchange (SAFE). If payment is made via SWIFT message, you must clearly mark "Imported Medical Device Agency Service Fee" or "Imported Medical Device Goods Payment" in the message, to avoid SAFE investigation caused by ambiguous transaction purpose.

If cross-border RMB payment (CIPS) is adopted, you need to complete transaction information filing in the CIPS system in advance, to ensure that the payment amount is completely consistent with the declared amount on the customs declaration form and the amount on the purchase contract. In addition, you need to keep payment and collection vouchers, purchase contracts, customs declaration forms and other materials for at least 5 years, for subsequent inspection by SAFE. If the payment and collection amount is inconsistent with the declared amount, you need to submit a situation description to SAFE in time, to avoid being included in the abnormal foreign exchange supervision list.

Cindy Chen
Cindy ChenYears of service:3Customer Rating:5.0

Key Account ManagerStart a Chat

When signing the imported medical device agency agreement, you need to clearly exclude letter of credit soft clauses, such as the clause that "the buyer's inspection qualification certificate is required as the premise of payment", to avoid inability to collect payment caused by malicious delay from overseas suppliers. You need to clearly specify the product quality standards in the agreement, which are consistent with the technical parameters on the imported medical device registration certificate, and at the same time stipulate the return, exchange and compensation clauses when the product quality is unqualified.

In addition, if it involves exclusive agency, you need to clearly define the geographical scope, product scope and term of the exclusive agency, to avoid agency disputes caused by vague clauses. At the same time, you need to review the intellectual property certificate provided by the supplier, to ensure that the imported products do not infringe third-party intellectual property rights, and avoid customs detention caused by intellectual property disputes.

Jason Wu
Jason WuYears of service:10Customer Rating:5.0

International Logistics & Supply Chain ManagerStart a Chat

If imported medical devices encounter on-site customs inspection after arrival at the port, you need to prepare the imported medical device registration certificate, product manual, inspection report and other materials in advance, and cooperate with customs inspectors to complete devanning inspection. For precision medical devices, you need to remind inspectors to avoid rough loading and unloading.

If necessary, you can provide the product packaging protection instructions, to avoid product damage caused by inspection operations. If sampling inspection is required, you need to send the sample to the designated inspection institution within the time limit specified by the customs, and follow up the inspection progress.

If the inspection result is unqualified, you need to assist the supplier to go through the return procedures in time, to avoid long-term detention of goods at the port. In addition, you need to keep the inspection notice, inspection report and other materials as supporting documents for subsequent compliance inspection.

Victor Sun
Victor SunYears of service:5Customer Rating:5.0

Trade Risk Control ManagerStart a Chat

The packaging of imported medical devices must comply with international transportation standards. Especially for precision Class III medical devices, packaging materials with buffer and shock absorption functions shall be used to avoid equipment accuracy deviation caused by vibration during transportation. For medical devices requiring cold chain transportation (such as in vitro diagnostic reagents), refrigerated packaging meeting UN 3373 standard shall be used, to ensure the temperature is kept within the specified range during transportation.

At the same time, MSDS (Material Safety Data Sheet) shall be provided to clarify the composition and safety performance of packaging materials. In addition, product name, specification and model, origin, fragile mark and other information shall be clearly marked on the outer packaging, to avoid logistics misdelivery or customs inspection delay caused by unclear marking.

Andy Guo
Andy GuoYears of service:3Customer Rating:5.0

Supply Chain Management ExpertStart a Chat

The supply chain planning of imported medical device agency shall realize inventory linkage based on domestic market demand. For orthopedic devices commonly used in hospitals, the "small batch, multiple batches" import mode can be adopted to reduce the risk of inventory overstock. You need to select trade terms reasonably.

If FOB term is adopted, you need to coordinate with the logistics service provider in advance to complete booking, customs declaration and other operations, to avoid cargo detention at the port caused by shipping delay; if CIF term is adopted, you need to clarify the logistics responsibility of the supplier, to avoid cargo damage caused by insufficient qualification of the logistics service provider selected by the supplier. In addition, you need to establish a cost actuarial model, comprehensively consider import tariff, VAT, logistics cost, agency fee and other costs, formulate a reasonable agency quotation, and improve market competitiveness.

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