--- title: "What are the full compliance procedures for canceling import and export agency services? What core risks need to be avoided?" description: "When foreign trade enterprises cancel import and export agency services due to business adjustment，they often face problems such as unclear procedures and connection interruptions，which can easily lead to customs declaration delays，foreign exchange receipt and payment violations and demurrage losses. It is necessary to complete the full review of pre-required documents first，accurately connect core operation nodes，formulate abnormal response plans，ensure the implementation of procedures through..." url: "https://www.sh-zhongshen.com/en/qa/import-export-agent-cancellation-compliance-process-core-risk-mitigation.html" language: "en" type: "Q&A" category: "General Trade Q&A" datePublished: "2026-05-29" dateModified: "2026-05-29" brand: "Zhongshen Trading China" answerCount: 8 --- # What are the full compliance procedures for canceling import and export agency services? What core risks need to be avoided? ## Question I am the person in charge of an enterprise mainly engaged in imported beauty products. Last month, I just finalized the termination of cooperation with the import and export agency company we have worked with for 3 years. However, there are still two batches of seasonal air cushions in transit from Incheon Port, South Korea, and another batch of lip gloss under customs clearance at Shanghai Yangshan Port. I am very anxious now: on one hand, I am afraid that the cancellation procedures are not handled properly, and the agency will suddenly stop customs declaration, resulting in the detention of the lip gloss and demurrage charges. This batch of goods is Mid-Autumn Festival limited edition, and we suffer losses for each day of detention. On the other hand, when I take over customs declaration and foreign exchange receipt and payment by myself in the future, will there be problems due to incomplete documents left by the previous agency? I also heard that some peers had their foreign exchange accounts supervised due to poor connection after canceling the agency. What should I do? I would like to ask how to handle the cancellation procedures step by step to avoid all these risks? ## Answers ### Answer 1 — Best Answer First of all，it is necessary to complete the **full review of pre-required documents**: check one by one the unclosed customs declaration forms，foreign exchange receipt and payment vouchers，tax receipts and logistics bills of lading during the agency period，confirm the ownership of the in-transit air cushions and the lip gloss under customs clearance，and the status of customs declaration entrustment. If there are unsettled foreign exchange or unwritten off tax receipts，you need to complete supplementary entry or write-off first to avoid remaining compliance risks. Accurately connect core nodes: submit a written entrustment cancellation letter to the agency 3 working days in advance，simultaneously update the customs declaration entrustment subject information with Shanghai Customs，confirm the customs clearance handover time of the lip gloss at Yangshan Port and the delivery contact person for the air cushions at Incheon Port with the logistics provider，to ensure that the in-house team can take over seamlessly after the agency stops handling the business and avoid interruptions. Formulate an abnormal response plan: if the agency temporarily stops handling business leading to interruption of lip gloss customs clearance，immediately submit the Application for Change of Customs Declaration Entrustment to the customs and apply for expedited review，if there is a risk of port detention after the air cushions arrive at the port，you can apply to the shipping company for an extension of the free storage period by 1-2 days in advance，if there is an abnormality in foreign exchange receipt and payment，submit the agency termination certificate to the bank to explain the reason for account change. Final compliant implementation: after completing all document handover，sign the Confirmation of Termination of Agency Relationship with the agency to clarify the division of rights and responsibilities，simultaneously cancel the original agency customs declaration entrustment filing on the customs "single window"，to ensure that the subject information of subsequent customs declaration and foreign exchange receipt and payment links is fully compliant. **status:** accepted **Author:** Andy Guo **Date:** 2026-05-30 ### Answer 2 When canceling the import and export agency, you first need to check the validity period of the original agency customs declaration entrustment and the status of unclosed customs declaration forms on the customs "single window". If there are uncleared customs declaration forms, you need to coordinate with the agency to complete the clearance first, or submit the Application for Change of Customs Declaration Entrustment to the customs to transfer the uncleared customs declaration forms to your own customs declaration qualification, to avoid customs detention caused by confusion of customs declaration subjects. In addition, you need to pay attention to whether the customs credit rating under the agency's name will affect your subsequent customs declaration. If the agency has a dishonest record, you need to submit a credit isolation application to the customs in time to ensure that your own customs declaration is not affected. **status:** suggested **Author:** Cindy Chen **Date:** 2026-05-30 ### Answer 3 If there are goods in transit, before canceling the agency, you need to confirm whether the agency holds a full set of original bills of lading or telex release bill of lading authorization. If the agency holds the original bill of lading, you need to request it to be sent to the designated address by express in advance, and send a notice of ownership change to the shipping company at the same time, clarifying that the subsequent pick-up subject is your own enterprise. If the goods have arrived at the port but have not completed customs clearance, you need to confirm the current customs clearance progress with the agency, and inform the shipping company of the subsequent pick-up contact information at the same time, to avoid container detention fees caused by the shipping company being unable to connect after the agency stops handling business. In addition, you can confirm the pick-up and storage plan with your own logistics service provider in advance to ensure that the goods can be transferred immediately after customs clearance. **status:** suggested **Author:** Evelyn Li **Date:** 2026-05-30 ### Answer 4 After canceling the import and export agency, you need to sort out the cross-border tax declaration records during the agency period to confirm that all VAT declarations and withholding tax payments have been completed. If there are undeclared cross-border related transactions by the agency, you need to make a supplementary declaration in time to avoid subsequent verification by the tax authorities. In addition, if you previously adopted the agency's VAT deferral scheme, you need to submit a new VAT deferral application to the tax authority after cancellation to ensure that subsequent imported goods can continue to enjoy this policy. At the same time, you need to update the enterprise's tax filing information and cancel the original agency's tax entrustment authorization to avoid the agency's subsequent operations affecting your own tax credit. **status:** suggested **Author:** Kevin Lin **Date:** 2026-05-29 ### Answer 5 Before canceling the import and export agency, you need to check all foreign exchange receipt and payment records to confirm whether the agency has completed all foreign exchange collection and settlement or foreign exchange purchase and payment operations. If there are unsettled foreign exchange funds, you need to sign the Foreign Exchange Rights and Responsibilities Division Agreement with the agency to clarify the ownership and transfer method of the remaining foreign exchange, and submit the agency cancellation certificate to the bank at the same time to update the enterprise's foreign exchange settlement account information, to avoid subsequent foreign exchange receipt and payment being returned due to inconsistent subjects. In addition, if there are uncompleted transactions involving SWIFT messages or CIPS payments, you need to notify the bank in advance to terminate the agency's payment authorization. **status:** suggested **Author:** Lucas Liu **Date:** 2026-05-29 ### Answer 6 When canceling the import and export agency, you need to sign the Agency Relationship Termination Agreement with the agency to clarify the termination date, division of rights and responsibilities for unfinished business, document handover list and liability for breach of contract. If the agency holds the enterprise's official seal authorization or other legal documents, you need to immediately take back and destroy the authorization documents, and send the Notice of Termination of Agency Relationship to relevant partners at the same time, to avoid the agency carrying out subsequent business in the name of the enterprise. In addition, you need to check whether the agency has unfulfilled contracts signed in the name of the enterprise. If any, you need to negotiate with the agency and the counterparty of the contract to change the contract subject or terminate the contract. **status:** suggested **Author:** Grace Wang **Date:** 2026-05-29 ### Answer 7 Before canceling the import and export agency, you need to complete the review and filing of all export tax refund documents during the agency period, confirm that all declared tax refund businesses meet the requirements of "four streams consistency", and complete document collection for businesses that have not declared tax refund. If the agency has tax refund documents that have not been handed over, you need to request it to hand over immediately, and submit a tax refund subject change application to the tax authority at the same time, to change the subsequent tax refund declaration subject to your own enterprise. In addition, you need to check whether the agency has false tax refund declarations. If any, you need to explain the situation to the tax authority in time to avoid your own enterprise being implicated. **status:** suggested **Author:** Eric Zhou **Date:** 2026-05-29 ### Answer 8 After canceling the import and export agency, you need to reorganize the supply chain structure, integrate the customs declaration, logistics, foreign exchange receipt and payment links originally responsible for the agency into the in-house team or new service providers, and formulate a new supply chain connection process. You need to evaluate the cost changes after canceling the agency, including customs declaration costs, logistics costs, tax costs, etc., and hedge against rising costs by optimizing logistics routes and adjusting trade terms. In addition, you need to establish a supply chain abnormality early warning mechanism, and formulate response plans for customs declaration delays, abnormal foreign exchange receipt and payment and other situations to ensure the stability of the supply chain. **status:** suggested **Author:** Daniel Xu **Date:** 2026-05-29 ## Related Categories - [Import Agency Q&A](https://www.sh-zhongshen.com/en/qa/cat-import-agency/) - [Export Agency Q&A](https://www.sh-zhongshen.com/en/qa/cat-export-agency/) - [Export Tax Rebate Q&A](https://www.sh-zhongshen.com/en/qa/cat-export-tax-rebate/) - [Customs Declaration Q&A](https://www.sh-zhongshen.com/en/qa/cat-customs-declaration/) - [Freight Forwarding Q&A](https://www.sh-zhongshen.com/en/qa/cat-freight-forwarding/) - [Forex Settlement Q&A](https://www.sh-zhongshen.com/en/qa/cat-forex-settlement/) - [Entrepôt Trade Q&A](https://www.sh-zhongshen.com/en/qa/cat-entrepot-trade/) ## Related Resources - [Trade Services](https://www.sh-zhongshen.com/en/services/) - [Trade Cases](https://www.sh-zhongshen.com/en/cases/) - [Trade Wiki](https://www.sh-zhongshen.com/en/wiki/) - [Trade Class](https://www.sh-zhongshen.com/en/guide/) - [Global Trade Services](https://www.sh-zhongshen.com/en/country/) ## Structured Data ```json [ { "@context": "https://schema.org", "@type": "QAPage", "inLanguage":"en", "isPartOf": { "@id":"https://www.sh-zhongshen.com/en/#website" }, "publisher":{ "@id":"https://www.sh-zhongshen.com/en/#organization" }, "mainEntity": { "@type": "Question", "name": "What are the full compliance procedures for canceling import and export agency services? What core risks need to be avoided?", "text": "I am the person in charge of an enterprise mainly engaged in imported beauty products. Last month, I just finalized the termination of cooperation with the import and export agency company we have worked with for 3 years. However, there are still two batches of seasonal air cushions in transit from Incheon Port, South Korea, and another batch of lip gloss under customs clearance at Shanghai Yangshan Port. I am very anxious now: on one hand, I am afraid that the cancellation procedures are not handled properly, and the agency will suddenly stop customs declaration, resulting in the detention of the lip gloss and demurrage charges. This batch of goods is Mid-Autumn Festival limited edition, and we suffer losses for each day of detention. On the other hand, when I take over customs declaration and foreign exchange receipt and payment by myself in the future, will there be problems due to incomplete documents left by the previous agency? I also heard that some peers had their foreign exchange accounts supervised due to poor connection after canceling the agency. What should I do? I would like to ask how to handle the cancellation procedures step by step to avoid all these risks?", "answerCount": 8, "upvoteCount": 3, "datePublished": "2026-05-29T22:28:05Z", "dateModified": "2026-05-29T22:28:05Z", "author": { "@type": "Person", "name": "Zhongshen Trading China", "url": "https://www.sh-zhongshen.com/en/qa/import-export-agent-cancellation-compliance-process-core-risk-mitigation.html" } ,"acceptedAnswer": { "@type": "Answer", "text": "First of all，it is necessary to complete the full review of pre-required documents : check one by one the unclosed customs declaration forms，foreign exchange receipt and payment vouchers，tax receipts and logistics bills of lading during the agency period，confirm the ownership of the in-transit air cushions and the lip gloss under customs clearance，and the status of customs declaration entrustment. If there are unsettled foreign exchange or unwritten off tax receipts，you need to complete supplementary entry or write-off first to avoid remaining compliance risks. Accurately connect core nodes: submit a written entrustment cancellation letter to the agency 3 working days in advance，simultaneously update the customs declaration entrustment subject information with Shanghai Customs，confirm the customs clearance handover time of the lip gloss at Yangshan Port and the delivery contact person for the air cushions at Incheon Port with the logistics provider，to ensure that the in-house team can take over seamlessly after the agency stops handling the business and avoid interruptions. Formulate an abnormal response plan: if the agency temporarily stops handling business leading to interruption of lip gloss customs clearance，immediately submit the Application for Change of Customs Declaration Entrustment to the customs and apply for expedited review，if there is a risk of port detention after the air cushions arrive at the port，you can apply to the shipping company for an extension of the free storage period by 1-2 days in advance，if there is an abnormality in foreign exchange receipt and payment，submit the agency termination certificate to the bank to explain the reason for account change. Final compliant implementation: after completing all document handover，sign the Confirmation of Termination of Agency Relationship with the agency to clarify the division of rights and responsibilities，simultaneously cancel the original agency customs declaration entrustment filing on the customs "single window"，to ensure that the subject information of subsequent customs declaration and foreign exchange receipt and payment links is fully compliant.", "upvoteCount": 3, "url": "https://www.sh-zhongshen.com/en/qa/import-export-agent-cancellation-compliance-process-core-risk-mitigation.html#acceptedAnswer", "datePublished": "2026-05-30T00:13:46Z", "author": {"@type": "Person","name": "Andy Guo","url": "https://www.sh-zhongshen.com/en/team/andy-guo/"} } ,"suggestedAnswer": [ { "@type": "Answer", "text": "When canceling the import and export agency, you first need to check the validity period of the original agency customs declaration entrustment and the status of unclosed customs declaration forms on the customs "single window". If there are uncleared customs declaration forms, you need to coordinate with the agency to complete the clearance first, or submit the Application for Change of Customs Declaration Entrustment to the customs to transfer the uncleared customs declaration forms to your own customs declaration qualification, to avoid customs detention caused by confusion of customs declaration subjects. In addition, you need to pay attention to whether the customs credit rating under the agency's name will affect your subsequent customs declaration. If the agency has a dishonest record, you need to submit a credit isolation application to the customs in time to ensure that your own customs declaration is not affected.", "upvoteCount": 0, "url": "https://www.sh-zhongshen.com/en/qa/import-export-agent-cancellation-compliance-process-core-risk-mitigation.html#suggestedAnswer-2", "datePublished": "2026-05-30T00:08:21Z", "author": {"@type": "Person","name": "Cindy Chen","url": "https://www.sh-zhongshen.com/en/team/cindy-chen/"} } , { "@type": "Answer", "text": "If there are goods in transit, before canceling the agency, you need to confirm whether the agency holds a full set of original bills of lading or telex release bill of lading authorization. If the agency holds the original bill of lading, you need to request it to be sent to the designated address by express in advance, and send a notice of ownership change to the shipping company at the same time, clarifying that the subsequent pick-up subject is your own enterprise. If the goods have arrived at the port but have not completed customs clearance, you need to confirm the current customs clearance progress with the agency, and inform the shipping company of the subsequent pick-up contact information at the same time, to avoid container detention fees caused by the shipping company being unable to connect after the agency stops handling business. In addition, you can confirm the pick-up and storage plan with your own logistics service provider in advance to ensure that the goods can be transferred immediately after customs clearance.", "upvoteCount": 0, "url": "https://www.sh-zhongshen.com/en/qa/import-export-agent-cancellation-compliance-process-core-risk-mitigation.html#suggestedAnswer-3", "datePublished": "2026-05-30T00:00:24Z", "author": {"@type": "Person","name": "Evelyn Li","url": "https://www.sh-zhongshen.com/en/team/evelyn-li/"} } , { "@type": "Answer", "text": "After canceling the import and export agency, you need to sort out the cross-border tax declaration records during the agency period to confirm that all VAT declarations and withholding tax payments have been completed. If there are undeclared cross-border related transactions by the agency, you need to make a supplementary declaration in time to avoid subsequent verification by the tax authorities. In addition, if you previously adopted the agency's VAT deferral scheme, you need to submit a new VAT deferral application to the tax authority after cancellation to ensure that subsequent imported goods can continue to enjoy this policy. At the same time, you need to update the enterprise's tax filing information and cancel the original agency's tax entrustment authorization to avoid the agency's subsequent operations affecting your own tax credit.", "upvoteCount": 0, "url": "https://www.sh-zhongshen.com/en/qa/import-export-agent-cancellation-compliance-process-core-risk-mitigation.html#suggestedAnswer-4", "datePublished": "2026-05-29T23:37:35Z", "author": {"@type": "Person","name": "Kevin Lin","url": "https://www.sh-zhongshen.com/en/team/kevin-lin/"} } , { "@type": "Answer", "text": "Before canceling the import and export agency, you need to check all foreign exchange receipt and payment records to confirm whether the agency has completed all foreign exchange collection and settlement or foreign exchange purchase and payment operations. If there are unsettled foreign exchange funds, you need to sign the Foreign Exchange Rights and Responsibilities Division Agreement with the agency to clarify the ownership and transfer method of the remaining foreign exchange, and submit the agency cancellation certificate to the bank at the same time to update the enterprise's foreign exchange settlement account information, to avoid subsequent foreign exchange receipt and payment being returned due to inconsistent subjects. In addition, if there are uncompleted transactions involving SWIFT messages or CIPS payments, you need to notify the bank in advance to terminate the agency's payment authorization.", "upvoteCount": 0, "url": "https://www.sh-zhongshen.com/en/qa/import-export-agent-cancellation-compliance-process-core-risk-mitigation.html#suggestedAnswer-5", "datePublished": "2026-05-29T22:51:41Z", "author": {"@type": "Person","name": "Lucas Liu","url": "https://www.sh-zhongshen.com/en/team/lucas-liu/"} } , { "@type": "Answer", "text": "When canceling the import and export agency, you need to sign the Agency Relationship Termination Agreement with the agency to clarify the termination date, division of rights and responsibilities for unfinished business, document handover list and liability for breach of contract. If the agency holds the enterprise's official seal authorization or other legal documents, you need to immediately take back and destroy the authorization documents, and send the Notice of Termination of Agency Relationship to relevant partners at the same time, to avoid the agency carrying out subsequent business in the name of the enterprise. In addition, you need to check whether the agency has unfulfilled contracts signed in the name of the enterprise. If any, you need to negotiate with the agency and the counterparty of the contract to change the contract subject or terminate the contract.", "upvoteCount": 0, "url": "https://www.sh-zhongshen.com/en/qa/import-export-agent-cancellation-compliance-process-core-risk-mitigation.html#suggestedAnswer-6", "datePublished": "2026-05-29T22:45:27Z", "author": {"@type": "Person","name": "Grace Wang","url": "https://www.sh-zhongshen.com/en/team/grace-wang/"} } , { "@type": "Answer", "text": "Before canceling the import and export agency, you need to complete the review and filing of all export tax refund documents during the agency period, confirm that all declared tax refund businesses meet the requirements of "four streams consistency", and complete document collection for businesses that have not declared tax refund. If the agency has tax refund documents that have not been handed over, you need to request it to hand over immediately, and submit a tax refund subject change application to the tax authority at the same time, to change the subsequent tax refund declaration subject to your own enterprise. In addition, you need to check whether the agency has false tax refund declarations. If any, you need to explain the situation to the tax authority in time to avoid your own enterprise being implicated.", "upvoteCount": 0, "url": "https://www.sh-zhongshen.com/en/qa/import-export-agent-cancellation-compliance-process-core-risk-mitigation.html#suggestedAnswer-7", "datePublished": "2026-05-29T22:31:10Z", "author": {"@type": "Person","name": "Eric Zhou","url": "https://www.sh-zhongshen.com/en/team/eric-zhou/"} } , { "@type": "Answer", "text": "After canceling the import and export agency, you need to reorganize the supply chain structure, integrate the customs declaration, logistics, foreign exchange receipt and payment links originally responsible for the agency into the in-house team or new service providers, and formulate a new supply chain connection process. You need to evaluate the cost changes after canceling the agency, including customs declaration costs, logistics costs, tax costs, etc., and hedge against rising costs by optimizing logistics routes and adjusting trade terms. In addition, you need to establish a supply chain abnormality early warning mechanism, and formulate response plans for customs declaration delays, abnormal foreign exchange receipt and payment and other situations to ensure the stability of the supply chain.", "upvoteCount": 0, "url": "https://www.sh-zhongshen.com/en/qa/import-export-agent-cancellation-compliance-process-core-risk-mitigation.html#suggestedAnswer-8", "datePublished": "2026-05-29T22:28:05Z", "author": {"@type": "Person","name": "Daniel Xu","url": "https://www.sh-zhongshen.com/en/team/daniel-xu/"} } ] } }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ {"@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.sh-zhongshen.com/en/"},{"@type": "ListItem", "position": 2, "name": "Q&A", "item": "https://www.sh-zhongshen.com/en/qa/"},{"@type": "ListItem", "position": 3, "name": "General Trade Q&A", "item": "https://www.sh-zhongshen.com/en/qa/cat-general-trade/"} ,{"@type": "ListItem", "position": 4, "name": "What are the full compliance procedures for canceling import and export agency services? 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