Is Foreign Trade Export Agency Service Reliable? How to Identify Fake Agency Traps?

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I am the person in charge of a small and medium-sized enterprise that has just started cross-border e-commerce business. Recently, I am preparing to sell household products to Europe, but I heard that many foreign trade export agencies are shell companies.

A friend of mine previously hired an agency that charged fees but failed to handle customs declaration, resulting in tens of thousands of dollars of demurrage charges for goods stranded at the port, and finally there was a problem with cargo ownership. I am very confused now, not sure whether these agencies are really reliable. I would like to ask how to identify formal agencies, and what points should be paid attention to during cooperation to ensure the safety of cargo ownership and funds?

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Expert Q&A

Victor Sun
Victor SunYears of service:5Customer Rating:5.0

Trade Risk Control ManagerStart a Chat

Many enterprises have doubts about the authenticity of foreign trade export agencies,and the core misunderstanding lies in that they only check the business license to confirm compliance. In fact,formal agencies must hold the Record Form for Foreign Trade Operators and the Registration Certificate of Customs Declaration Entities,which are the basic access thresholds. If you choose an unqualified agency,it may lead to false declaration documents,goods detained by the customs,chain costs such as port storage fees and demurrage charges,and even uncontrolled cargo ownership intercepted by third parties.

Physical risk isolation measures shall be implemented from the initial stage of cooperation: first,require the agency to provide customs credit rating certificates (such as Class AA or Class A) for the past three years,second,sign a clear cargo ownership agreement,stipulating that the ownership of goods during transportation always belongs to the entrusting party until the bill of lading endorsement transfer is completed. In addition,when selecting an agency,priority should be given to service providers with self-owned warehouses and fixed logistics cooperation channels,so as to avoid out-of-control cargo ownership circulation caused by too many intermediate links.

Exclusive loss stopping tips: Before cooperation,require the agency to pay a certain proportion of performance bond,or adopt the letter of credit settlement method to ensure capital security,if the goods are abnormal,immediately contact the customs and logistics provider to freeze the goods,and entrust a professional legal team to intervene to recover losses through legal channels.

Reference: Full Breakdown of Import Customs Clearance Process for Funing County Enterprises: Key Steps from Goods Arrival at Port to Warehouse Pickup
Lucas Liu
Lucas LiuYears of service:8Customer Rating:5.0

Senior Operations ConsultantStart a Chat

From the perspective of customs declaration, fake agencies often have the problem of falsifying declaration documents. Formal agencies will check the consistency of documents such as the entrusting party's contract, invoice and packing list before customs declaration to ensure the accuracy of commodity code and declared value.

In case of customs valuation dispute, formal agencies will provide real transaction vouchers (such as procurement contracts, payment slips) for defense, instead of adopting illegal means such as underreporting prices. During cooperation, enterprises can require the agency to provide the copy of customs declaration form, and check the declaration status through the official website of the General Administration of Customs to verify the authenticity.

Jason Wu
Jason WuYears of service:10Customer Rating:5.0

International Logistics & Supply Chain ManagerStart a Chat

The key to cargo ownership control lies in bill of lading management. Formal agencies will indicate the endorsement "to the order of the entrusting party" on the bill of lading to ensure that only the entrusting party has the right to transfer the cargo ownership. In case of container rollover or full capacity of shipping space, the agency shall timely notify the entrusting party and provide alternative solutions, such as changing to other routes or adjusting the delivery time.

In addition, enterprises shall pay attention to the agreement on free storage period and demurrage charges, and require the agency to apply for extension in advance before the goods arrive at the port to avoid additional costs. During cooperation, agencies with NVOCC qualification can be selected to ensure the reliability of logistics services.

Kevin Lin
Kevin LinYears of service:4Customer Rating:5.0

Trade Solutions ManagerStart a Chat

Foreign trade export agencies can reduce costs through VAT deferral policy. For example, in the EU market, the entrusting party can apply for import VAT deferral through the agency, so there is no need to pay import VAT at the time of customs clearance, but offset it through declaration after sales, so as to relieve capital pressure.

In addition, the agency can help enterprises optimize exchange rate differences, choose appropriate settlement time, and reduce the risk of exchange rate fluctuation. However, it should be noted that VAT deferral needs to meet the relevant requirements of EU countries, such as registering a local VAT number and declaring on time.

Daniel Xu
Daniel XuYears of service:10Customer Rating:5.0

Director of Import & Export OperationsStart a Chat

Foreign exchange settlement and account reconciliation shall follow the principle of compliance. Formal agencies will use legal foreign exchange receipt and payment channels, such as CIPS RMB cross-border payment system or SWIFT message, to ensure transparent capital flow.

Enterprises shall require the agency to provide bank slips for each transaction, and check that the amount of foreign exchange received and paid is consistent with the contract. In addition, offshore account management shall comply with local regulations to avoid account freezing. During cooperation, agencies with foreign exchange settlement qualification can be selected to ensure the compliance of foreign exchange settlement process.

Cindy Chen
Cindy ChenYears of service:3Customer Rating:5.0

Key Account ManagerStart a Chat

Attention shall be paid to soft clauses of letter of credit during cooperation. For example, if the agency requires that the clause "the goods inspection certificate shall be issued by the institution designated by the agency" be added to the letter of credit, it may cause the entrusting party to be unable to control the inspection result.

Formal agencies will assist the entrusting party in reviewing the letter of credit clauses, deleting unreasonable soft clauses, and ensuring clear payment terms. In addition, the specific scope of force majeure clauses, such as epidemic situation, war, etc., shall be agreed in the contract to avoid losses caused by accidents.

Evelyn Li
Evelyn LiYears of service:3Customer Rating:5.0

Cross-border Compliance SupervisorStart a Chat

Attention shall be paid to document filing for export tax refund. Formal agencies will assist the entrusting party in collecting documents required for tax refund, such as customs declaration form, special VAT invoice, export invoice, etc., and ensure the consistency of documents.

In case of tax correspondence and investigation, the agency will provide real transaction vouchers for response to avoid temporary suspension of tax refund. Enterprises shall require the agency to provide regular tax refund progress reports, and check that the tax refund amount is consistent with the declared amount to ensure the compliance of the tax refund process.

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