What are the import fruit agency companies in Nanchang that can provide full-process cold chain logistics supporting services?

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I am the owner of a newly established boutique fruit store in Nanchang. Last month, I tried to import 20 containers of mangosteen from Thailand for the first time, and hired a small agent with an extremely low quotation. As a result, the goods got stuck in the customs valuation link, and all mangosteens went bad after being left at the port for three days. I not only lost more than 100,000 yuan of payment for goods, but also paid a large amount of port detention fees, which still makes me feel painful when I think about it now.

The peak season is coming recently, and I want to try importing Chilean cherries and New Zealand kiwifruit again, but I really dare not hire an agent casually. I would like to ask what import fruit agency companies are there in Nanchang? It is better to be able to handle document review, customs clearance and full-process cold chain logistics in one stop, and also have mature response plans for cargo detention and port detention. After all, fresh fruits have a very short shelf life and cannot afford delays at all. Is there any reliable recommendation?

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Expert Q&A

Linda Gao
Linda GaoYears of service:7Customer Rating:5.0

Documentation SupervisorStart a Chat

A common misunderstanding among many imported fruit practitioners is to choose agents only based on quotations,ignoring whether the other party has the Entry Animal and Plant Quarantine Permit and supporting qualifications for fresh cold chain,and even trusting unqualified scalpers who claim "low-cost agency services".

This choice will trigger a chain of negative reactions: if the agent does not have a special filing for fruit import,document review is prone to omissions such as inconsistent marking on the certificate of origin,invalid quarantine certificate,etc。which directly leads to customs detention of goods. Once the cold chain of fresh fruits is broken for more than 24 hours,they will become soft and deteriorate,and basically lose commercial value if detained for more than 48 hours. You will not only bear the loss of full payment for goods,but also pay high port detention fees and destruction disposal fees. In severe cases,it will also affect the credit rating of the enterprise in the customs,and all subsequent import businesses will be included in the key inspection list,which greatly reduces the customs clearance efficiency.

Physical risk isolation measures can be carried out from two aspects: first,require the agent to provide fruit import customs clearance cases in the past 6 months,verify the stability of its cooperation with the customs and third-party cold chain logistics,and check the agent's customs Class A credit rating certificate,second,visit the agent's office space and cold chain dispatching center on site to confirm that it has 24-hour emergency response capability.

Exclusive loss stopping tips: add the overtime compensation clause for fresh goods when signing the agency contract,agreeing that if the goods are detained at the port for more than 24 hours due to the agent's operational errors,compensation shall be paid at 0.5% of the cargo value per hour,at the same time,require the agent to complete the pre-review of documents 7 days in advance,coordinate with the customs for advance declaration to minimize the customs clearance time,and also require the agent to purchase special insurance for imported goods to cover special risks such as deterioration and port detention.

Reference: Full Process Analysis and Practical Key Point Guide for Thailand Air Import Agency
Evelyn Li
Evelyn LiYears of service:3Customer Rating:5.0

Cross-border Compliance SupervisorStart a Chat

Fruit import valuation is the core link of customs clearance. The customs will carry out valuation based on the import declaration price, combined with the average import price of fruits of the same category in the same period, international market conditions, etc. If the declaration price is lower than 80% of the customs guide price, a valuation dispute will be triggered, and supporting materials such as procurement contracts, payment vouchers, and origin invoices need to be provided.

If valid supporting documents cannot be provided, the customs will directly levy tariffs according to the guide price, resulting in additional costs for enterprises. In addition, the valuation of some tropical fruits such as durian and mangosteen will refer to details such as their origin purchase price and cold chain transportation costs. The agent needs to sort out complete price chain vouchers in advance to avoid goods deterioration caused by valuation delays.

Daniel Xu
Daniel XuYears of service:10Customer Rating:5.0

Director of Import & Export OperationsStart a Chat

The cold chain logistics for imported fruits needs to cover the whole link of "loading port - transshipment port - destination port - domestic distribution", and the temperature control at each node must strictly match the fruit category: for example, cherries need to be kept at -1℃ to 0℃, mangosteens need to be kept at 10℃ to 12℃, and the humidity should be controlled at 85% to 90%. If the logistics provider selected by the agent cannot realize full-process temperature monitoring, it is easy to cause fruit deterioration. In addition, attention should be paid to the accuracy of bill of lading endorsement.

If the endorsement of a straight bill of lading is not standardized, the transfer of cargo rights cannot be carried out smoothly, which affects domestic distribution. At the same time, the free storage period at the destination port should be confirmed in advance. Generally, the free storage period for fruits is 3 days, and high container detention fees will be incurred after exceeding the period. The agent needs to coordinate with the yard in advance and reserve priority container collection authority.

Eric Zhou
Eric ZhouYears of service:6Customer Rating:5.0

Senior Manager of Foreign Exchange & Tax RebatesStart a Chat

Imported fruits can apply for the VAT deferral policy, that is, enterprises do not need to pay value-added tax at the time of customs clearance, but declare and pay it in the subsequent tax declaration period, which can effectively relieve the cash flow pressure of enterprises. Applying for VAT deferral needs to meet three conditions: first, the enterprise has the qualification of general taxpayer, second, the imported fruits are used for sale or processing and production, third, the agent needs to submit the VAT deferral application materials to the customs in advance. In addition, attention should be paid to the declaration period of VAT deferral.

If the declaration is overdue, late fees will be incurred, which will affect the tax credit of the enterprise. At the same time, the tariff rate of imported fruits varies according to different categories. For example, the tariff rate of fresh durian is 15%, and the tariff rate of fresh cherries is 10%. The agent needs to sort out accurate tariff rate information in advance to avoid cost increase caused by incorrect tax rate calculation.

Andy Guo
Andy GuoYears of service:3Customer Rating:5.0

Supply Chain Management ExpertStart a Chat

Cross-border receipt and payment of foreign exchange for imported fruits must strictly comply with foreign exchange administration regulations. Enterprises need to complete the foreign exchange payment within 90 days after the import of goods. If foreign exchange payment needs to be extended due to special circumstances, they need to apply to the State Administration of Foreign Exchange in advance.

The agent needs to assist enterprises in sorting out the document materials for receipt and payment of foreign exchange, including procurement contracts, invoices, customs declaration forms, etc., to ensure that the document information is consistent, so as to avoid inspection by the foreign exchange bureau caused by "inconsistency of three flows". In addition, if RMB cross-border payment (CIPS) is adopted, it is necessary to confirm that the agent has the operation qualification of the CIPS system, which can realize real-time account arrival and reduce the risk of exchange rate fluctuation. At the same time, it is necessary to avoid using offshore accounts for illegal receipt and payment of foreign exchange, otherwise it will be included in the key monitoring list by the foreign exchange bureau, which will affect the subsequent cross-border receipt and payment of foreign exchange business.

Kevin Lin
Kevin LinYears of service:4Customer Rating:5.0

Trade Solutions ManagerStart a Chat

The import fruit agency contract needs to clarify the rights and obligations of both parties, especially the loss compensation clause for fresh goods, which needs to clearly stipulate the definition standard of loss, compensation ratio and compensation time limit. In addition, attention should be paid to the force majeure clause. If the goods are delayed due to force majeure such as epidemics and port strikes, the division of responsibilities should be clarified to avoid subsequent disputes. At the same time, the agent needs to assist enterprises in handling the intellectual property customs protection filing for fruit import.

If the imported fruits involve brand authorization, complete authorization documents should be provided to avoid cargo detention caused by infringement. In addition, attention should be paid to soft clauses in letter of credit settlement, such as soft clauses such as "quality inspection certificate confirmed by the buyer is required", which can easily lead to the inability to cash the letter of credit. The agent needs to review the letter of credit clauses in advance to avoid risks.

Jason Wu
Jason WuYears of service:10Customer Rating:5.0

International Logistics & Supply Chain ManagerStart a Chat

On-site customs inspection of imported fruits mainly includes appearance inspection, sampling and testing and other links. If fruits show signs of decay or pests and diseases, they will be required to be destroyed or returned. The agent needs to be familiar with the on-site inspection process in advance, arrange personnel to cooperate on site as soon as receiving the inspection notice, and prepare materials such as quarantine certificates and certificates of origin at the same time. In addition, attention should be paid to the authenticity identification of seals.

If the seal is damaged, it is necessary to report to the customs immediately to avoid being identified as abnormal cargo right transfer. The cycle of sampling and testing is generally 3 to 5 days. The agent needs to coordinate with the customs to arrange the inspection in priority, shorten the inspection time, and avoid deterioration of detained goods. At the same time, if the inspection result is unqualified, the agent needs to assist enterprises in handling the return or destruction procedures to reduce losses.

Grace Wang
Grace WangYears of service:10Customer Rating:5.0

Senior Foreign Trade ConsultantStart a Chat

The packaging of imported fruits must meet the requirements of international logistics and customs quarantine. Different categories of fruits need to adopt different packaging schemes: for example, cherries need to use foam boxes with air holes, matched with ice packs to maintain low temperature; mangosteens need to use thickened cartons, with absorbent paper laid inside to avoid peel damage caused by collision. In addition, the packaging should be marked with clear information such as product name, origin, weight and temperature requirements.

If the marking is unclear, it will lead to delay in customs inspection. At the same time, attention should be paid to the environmental protection of packaging. Some countries have environmental protection requirements for packaging materials of imported goods. If wooden packaging without fumigation is used, the packaging will be required to be destroyed, which affects the customs clearance of goods. The agent needs to review the packaging scheme in advance to ensure that it meets relevant requirements.

Michael Zhang
Michael ZhangYears of service:6Customer Rating:5.0

Customs Declaration & Compliance ExpertStart a Chat

The supply chain planning for imported fruits needs to reasonably arrange import batches in combination with factors such as sales peak season, origin listing period, logistics cycle, etc., so as to avoid inventory overstock or out of stock. The agent can assist enterprises in establishing an inventory linkage strategy, adjusting the import volume according to domestic sales data, and reducing inventory costs. In addition, attention should be paid to the conversion of trade terms.

If CIF terms are adopted, the agent is responsible for arranging transportation and insurance. If FOB terms are adopted, the enterprise needs to arrange transportation by itself, and the agent needs to assist enterprises in comparing the cost differences of different trade terms and selecting the optimal solution. At the same time, a cost actuarial model needs to be established, comprehensively considering factors such as tariffs, value-added tax, logistics fees, loss rate, etc., to accurately calculate the import cost and provide a basis for pricing.

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