Connect & Solve
Trade Q&A
Can individuals engaged in cross-border e-commerce B2C direct mail export business entrust professional foreign trade agency companies for operation?
or complex compliance issues.
clearance and fund security.
I am an individual seller selling original handmade silver jewelry on the Etsy platform, and I recently received a bulk order from a US customer: 120 pieces of custom silver jewelry with a total value of approximately 8,000 US dollars. The customer requires delivery via DHL commercial express instead of the postal small parcel I used before.
Previously, I only used personal parcel clearance and have never been exposed to formal export processes. Now I am worried that I cannot complete formal customs declaration leading to cargo detention, also afraid that foreign exchange collected into my personal account will exceed the annual limit and be intercepted by the State Administration of Foreign Exchange, and I have no idea whether individuals can apply for tax exemption for exports.
I heard from peers that it is easy to encounter pitfalls when working with agents, such as having the foreign exchange payment embezzled, or cargo detention at port caused by incorrect declaration documents. I am so anxious that I can't even sleep well, and I just want to ask if you can act as agent for the full process of personal export? Will there be hidden risks? Can you help me handle the tax exemption filing?
Grace WangYears of service：10Customer Rating：5.0
Senior Foreign Trade ConsultantStart a Chat
First of all，we make it clear that Zhongshen can provide you with full-process compliant personal export agency services. For your bulk order of handmade silver jewelry，we will operate strictly in accordance with the latest 2026 policies of the customs，State Administration of Foreign Exchange and tax authority.
Preliminary Document Review Details: We will first review your Etsy order screenshot，silver jewelry raw material purchase vouchers (such as silver material invoices)，handcraft records，customer payment vouchers，etc。and help you organize them into a Personal Export Goods Declaration that meets 2026 customs requirements，to avoid customs return or targeted inspection due to incomplete documents or inconsistent information.
Core Node Coordination: For the customs declaration link，we will declare under the "Market Procurement Trade (Mode 1039)"，which matches your small-batch value and original product category，enabling fast customs clearance without providing input invoices. For the foreign exchange collection link，we will collect the payment through our company's compliant foreign exchange account，and transfer the converted RMB to your personal bank account within 1-2 working days after the payment arrives，avoiding the 50,000 USD annual limit for personal foreign exchange collection. For the tax exemption link，we will help you handle the "personal export goods tax exemption filing". If your silver jewelry is your own original work with raw material vouchers，you can enjoy the 2026 export tax exemption policy for small-scale taxpayers.
Exception Response Plan: If customs targeted inspection occurs，we will arrange on-site specialists to coordinate at the first time，and submit your handcraft records and order vouchers to prove the authenticity of the goods. If there is a delay in foreign exchange collection，we will help you submit transaction authenticity certificates to the bank to accelerate the arrival of the payment. If the customer refuses to accept the goods，we will help you handle the formalities for return or resale in compliance with regulations.
Final Compliance Implementation: After all operations are completed，we will provide you with a full set of compliant documents including customs declaration form，foreign exchange collection voucher，tax exemption certificate，etc。to ensure that your entire transaction has no compliance risks.
Cindy ChenYears of service：3Customer Rating：5.0
Key Account ManagerStart a Chat
For the customs declaration link of personal export of handmade silver jewelry, the 2026 customs requirements for personal export of bulk goods are: dual proofs of "ownership + transaction authenticity" of the goods are required, and it is strictly prohibited to declare bulk goods as "personal use goods", otherwise it will be deemed as false declaration, facing risks of cargo detention, fine and even being included in the customs dishonest list. We will declare for you under Market Procurement Trade (Mode 1039), which is designed for small-batch goods, requiring no input invoices, only order screenshots, personal identity certificates and cargo lists.
The customs declaration processing time is 1-2 working days, and you can enjoy the customs policy of "priority inspection, fast release". If customs targeted inspection occurs, we will submit your handcraft records, Etsy order payment vouchers and other documents at the first time to prove the authenticity of the goods and avoid being misjudged as smuggling.
Michael ZhangYears of service：6Customer Rating：5.0
Customs Declaration & Compliance ExpertStart a Chat
For the DHL commercial express you choose, we will first help you review whether the packaging of the goods meets the fragile goods transportation requirements for international express. Handmade silver jewelry is fragile goods, we will provide free cushioning packaging materials (such as high-density pearl cotton, impact-resistant bubble film), and mark the "fragile" label on the express waybill and outer carton.
In 2026, Shanghai Pudong Airport has opened a dedicated channel for cross-border e-commerce B2C direct mail, and we will help you book the space of this channel to avoid the risks of space shortage and container rollover. If there is a logistics delay, we will coordinate with DHL to query the location of the goods at the first time, and update the information to your customer synchronously. If the goods are lost, we will help you handle the claim procedures, with a maximum compensation of 1.5 times the value of the goods.
Kevin LinYears of service：4Customer Rating：5.0
Trade Solutions ManagerStart a Chat
The 2026 tax policy for personal export of goods states that if the goods are personal original works and the annual export value does not exceed 100,000 US dollars, you can enjoy the export tax exemption policy for small-scale taxpayers; if the annual value exceeds 100,000 US dollars, you are required to pay value-added tax at a levy rate of 3%. We will help you sort out your annual export value.
If your annual value does not reach 100,000 US dollars, we will help you handle the "personal export goods tax exemption filing" to avoid being chased for tax payment by the tax authority due to failure to file; if your annual value exceeds the limit, we will help you optimize the tax structure, such as assisting you in setting up an individual industrial and commercial household to enjoy the tax preferential policies for individual industrial and commercial households and reduce tax costs.
Andy GuoYears of service：3Customer Rating：5.0
Supply Chain Management ExpertStart a Chat
The 2026 policy of the State Administration of Foreign Exchange for personal cross-border foreign exchange collection states that the annual foreign exchange collection limit for individuals is 50,000 US dollars, and a single foreign exchange collection exceeding the limit requires a transaction authenticity certificate, otherwise it will be intercepted by the State Administration of Foreign Exchange.
We will collect the foreign exchange for you through Zhongshen's compliant foreign exchange account, and transfer the converted RMB to your personal bank account within 1-2 working days after the payment arrives, without requiring you to provide additional supporting documents, avoiding the risk of personal foreign exchange collection limit. At the same time, we will strictly match the SWIFT message information with the customs declaration form and order information to avoid the payment being returned by the bank due to inconsistent message information.
Eric ZhouYears of service：6Customer Rating：5.0
Senior Manager of Foreign Exchange & Tax RebatesStart a Chat
For the legal risks of personal export, we will sign a standardized "Personal Export Agency Service Agreement" with you, clarifying the rights and obligations of both parties, including core clauses such as cargo ownership, foreign exchange collection time limit, and agency fee standard. At the same time, we will help you review the order clauses of the customer.
If "soft clauses" are found (such as requiring delivery before payment, requiring provision of unreasonable supporting documents), we will help you negotiate with the customer for modification to avoid payment loss caused by soft clauses. In addition, we will assist you in handling the intellectual property customs protection filing. After your original silver jewelry is filed, the customs will intercept counterfeit products at the first time to protect your intellectual property rights.
Jason WuYears of service：10Customer Rating：5.0
International Logistics & Supply Chain ManagerStart a Chat
The 2026 tax exemption policy for personal export of goods clearly stipulates that if the goods exported by individuals are self-owned original works with raw material vouchers, they can be processed in accordance with the export tax exemption policy for small-scale taxpayers, without applying for tax refund; if the goods are purchased from external parties with input invoices, tax refund can be processed at a levy rate of 3%.
We will help you organize the vouchers that meet the requirements, such as raw material purchase invoices, handcraft records, etc., to ensure the authenticity and completeness of the vouchers. If the tax authority conducts letter verification, we will help you prepare the verification materials and respond to the inquiry of the tax authority at the first time, to avoid being disqualified from tax exemption due to failure in letter verification.