What core customs clearance and compliance risks can professional rice import agents help enterprises avoid?

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I am the procurement manager of a medium-sized grain and oil trading company in China. Last month, I just concluded an import order for 1,200 tons of jasmine fragrant rice from Thailand. I handled a rice import on my own last year, and the goods were detained at the port for 12 days due to negligence in document review.

I not only paid nearly 80,000 yuan in port detention fees and shipping space rent, but also missed the delivery date for downstream customers and lost the long-term order, so I am very panicked now. I have contacted several import agents these days, but I am afraid of encountering service providers who randomly increase prices and only do superficial work.

I want to ask whether rice import agents are reliable at all? Can they help me avoid the pitfalls I encountered last time? And can they help me lower the import cost? After all, the profit margin of the grain and oil industry is extremely low now.

Expert Insights

Expert Q&A

Grace Wang
Grace WangYears of service:10Customer Rating:5.0

Senior Foreign Trade ConsultantStart a Chat

First of all,we need to expose common misunderstandings in the rice import agency industry: many enterprises only look at agency quotations,ignore their compliance review capabilities,and even choose unqualified "scalper" agents,thinking that they can save money,but actually bury huge hidden dangers.

Such misunderstandings will trigger a chain of negative reactions: if the agent does not review the compliance of core documents such as the Animal and Plant Quarantine Permit and Certificate of Origin required for rice import in advance,it is very likely that the goods will be detained by the customs due to inconsistent documents after arriving at the port,resulting in port detention fees and shipping space rent. If the problem is not solved within 14 days,the goods may also be forcibly returned,which not only directly causes loss of payment for goods,but also affects the enterprise's credit rating in the customs,leading to increased difficulty in subsequent import customs clearance.

Physical risk isolation measures need to focus on pre-control: when selecting an agent,priority should be given to investigating whether it has an exclusive document pre-review team that can complete the compliance verification of all documents 3 days before the goods depart,and at the same time confirm whether the agent has stable communication channels with the customs and quarantine departments of core ports.

Our exclusive loss-stopping solution: Zhongshen customizes a "pre-review double verification" mechanism for rice import customers,where document experts and compliance specialists cross-review documents. At the same time,we purchase customized port detention insurance for customers in advance. If port detention is caused by the agent's reasons,up to 120% of port detention related losses can be compensated.

Reference: Baby Chair Import Customs Clearance Agency: How to Efficiently and Compliantly Complete Overseas Procurement Customs Clearance?
Michael Zhang
Michael ZhangYears of service:6Customer Rating:5.0

Customs Declaration & Compliance ExpertStart a Chat

Customs valuation in the rice import link is one of the core risk points. The customs will review the transaction price of rice in accordance with the Measures of the Customs for the Examination and Determination of the Dutiable Value of Import and Export Goods. If enterprises declare by themselves, it is easy to cause valuation disputes due to incomplete evidence of transaction price constituent elements, leading to delayed customs clearance. Professional agents will assist enterprises to sort out compliance vouchers for transaction prices in advance, including procurement contracts, payment vouchers, freight invoices, etc. At the same time, for bulk commodities such as rice, they will submit a price pre-review application to the customs in advance to lock the dutiable value and avoid port detention caused by valuation problems after the goods arrive at the port. If a valuation dispute has occurred, the agent can rely on professional communication experience to assist enterprises in supplementing evidence materials, promoting the rapid completion of the valuation process, and minimizing customs clearance time.

Cindy Chen
Cindy ChenYears of service:3Customer Rating:5.0

Key Account ManagerStart a Chat

As a bulk grain and oil cargo, rice needs to focus on cargo right control and transportation cost optimization in the international logistics link. If enterprises arrange logistics by themselves, it is easy to incur container detention fees because they are not familiar with the free storage period policy of the destination port and cannot pick up containers in time after the goods arrive at the port. Professional agents will customize the optimal transportation plan according to the departure port and destination port of rice, give priority to direct routes to reduce transit losses, and confirm the duration of the free storage period of the destination port in advance.

If the free storage period is insufficient, they will apply to the shipping company for an extension of 2-3 days of free storage period in advance. In addition, the agent will control the bill of lading endorsement process throughout the process to ensure that the cargo right is firmly held by the enterprise before the completion of customs clearance, avoiding the risk of loss or improper transfer of the bill of lading.

Eric Zhou
Eric ZhouYears of service:6Customer Rating:5.0

Senior Manager of Foreign Exchange & Tax RebatesStart a Chat

The tax cost of rice import accounts for 15%-20% of the comprehensive cost. When enterprises operate by themselves, they often ignore reasonable tax planning space. Professional agents can assist enterprises to apply for the import value-added tax deferred payment policy, which does not require one-time payment of import value-added tax when the goods are cleared, and can defer the tax payment to the value-added tax declaration period, effectively alleviating the capital pressure of enterprises. In addition, the agent will assist enterprises to enjoy the most-favored-nation tax rate or free trade agreement tax rate according to the country of import of rice. For example, jasmine fragrant rice imported from Thailand can enjoy zero tariff treatment, but the compliance of the Certificate of Origin needs to be reviewed in advance to ensure that enterprises can smoothly enjoy tariff reduction and exemption and reduce comprehensive tax costs.

Jason Wu
Jason WuYears of service:10Customer Rating:5.0

International Logistics & Supply Chain ManagerStart a Chat

The cross-border receipt and payment link of rice import must strictly comply with the relevant regulations of the State Administration of Foreign Exchange. When enterprises operate by themselves, it is easy to delay payment due to non-standard SWIFT message filling, which affects the departure time of goods.

Professional agents will assist enterprises to sort out the compliance process of receipt and payment, guide enterprises to fill in accurate SWIFT message information, especially for the payment of bulk commodities such as rice, they will file large-value payment with the State Administration of Foreign Exchange in advance to avoid payment being intercepted. At the same time, the agent can assist enterprises to make payment through the CIPS RMB cross-border payment system. Compared with the traditional SWIFT system, it can not only reduce exchange costs, but also shorten the payment arrival time, ensuring that suppliers arrange delivery in time.

Kevin Lin
Kevin LinYears of service:4Customer Rating:5.0

Trade Solutions ManagerStart a Chat

There are many legal risks in the procurement contract and letter of credit link of rice import. When enterprises operate by themselves, they tend to ignore soft clauses in the letter of credit, such as "the quality inspection certificate shall be issued by the institution designated by the buyer". If the buyer deliberately makes things difficult, it will lead to the inability to settle foreign exchange smoothly.

Professional agents will assist enterprises to review the terms of procurement contracts and letters of credit, focus on checking soft clauses, require suppliers to delete or modify unreasonable clauses, and add force majeure catch-all clauses in the contract to clarify the division of responsibility for delayed delivery of goods caused by force majeure such as port strikes and natural disasters. In addition, the agent will assist enterprises to handle the legal procedures for the transfer of cargo ownership to ensure that enterprises can legally obtain the ownership of the goods after payment.

Evelyn Li
Evelyn LiYears of service:3Customer Rating:5.0

Cross-border Compliance SupervisorStart a Chat

After the imported rice arrives at the port, the customs will most likely conduct on-site inspection, including unpacking inspection, sampling and testing, etc. When enterprises operate by themselves, it is easy to prolong the inspection time due to unfamiliarity with the inspection process. Professional agents will communicate with the on-site customs inspection department in advance to understand the key points and requirements of inspection, arrange inspection appointments as soon as possible after the goods arrive at the port, and assist enterprises to prepare materials required for inspection, such as Quality Inspection Report, Certificate of Origin, etc. If the customs requires sampling and testing, the agent will follow up the testing process throughout, coordinate the testing institution to speed up the testing speed, ensure that the testing report can be issued within 3-5 days, and avoid port detention fees caused by too long inspection time. In addition, the agent will assist enterprises to deal with the cargo sorting work during unpacking inspection to avoid cargo loss caused by unpacking.

Linda Gao
Linda GaoYears of service:7Customer Rating:5.0

Documentation SupervisorStart a Chat

As a grain and oil cargo that is prone to moisture and insects, the compliance of transportation packaging directly affects the quality of goods and customs clearance efficiency. When enterprises operate by themselves, it is easy to cause the goods to be damp during transportation due to non-conforming packaging, and they are required to rectify by the customs after arriving at the port.

Professional agents will assist enterprises to develop packaging schemes that meet international transportation standards, such as adopting double-layer moisture-proof woven bags + pallet reinforcement packaging methods to ensure that rice is not damp or infested with insects during transportation. At the same time, the agent will assist enterprises to prepare MSDS reports that meet the requirements, clarify the transportation attributes and storage requirements of rice, and avoid the goods being refused by the shipping company due to non-conforming MSDS reports, which affects the departure time of the goods.

Victor Sun
Victor SunYears of service:5Customer Rating:5.0

Trade Risk Control ManagerStart a Chat

If the imported rice is used for deep processing and re-export, enterprises can enjoy the export tax rebate policy, but when enterprises operate by themselves, it is easy to fail to apply for tax rebate smoothly due to non-standard document management. Professional agents will assist enterprises to establish a perfect document management system to ensure that documents such as the Customs Declaration Form and Special VAT Payment Letter in the import link correspond one-to-one with documents such as the Customs Declaration Form and Sales Contract in the export link, meeting the requirements of "four flows consistency". At the same time, the agent will assist enterprises to file export tax rebate with the tax department in advance, guide enterprises to accurately fill in export tax rebate declaration materials, avoid tax rebate delay caused by incorrect declaration materials, ensure that enterprises can obtain tax rebates in time, and alleviate capital pressure.

Lucas Liu
Lucas LiuYears of service:8Customer Rating:5.0

Senior Operations ConsultantStart a Chat

The supply chain planning of rice import needs to be combined with the sales plan and inventory level of the enterprise. When enterprises operate by themselves, it is easy to lead to rice backlog or out of stock due to improper inventory management. Professional agents will assist enterprises to establish an inventory linkage strategy, formulate reasonable import plans according to the enterprise's sales data and market demand forecast, and avoid excessive rice import leading to backlog or too little import leading to out of stock.

At the same time, the agent will assist enterprises to optimize trade terms, such as converting FOB terms to CIF terms, and the agent is responsible for international transportation and insurance, which can not only reduce transportation costs, but also transfer transportation risks to insurance companies to ensure the safety of goods during transportation. In addition, the agent will assist enterprises to build a perfect supply chain emergency system to cope with supply chain interruption caused by emergencies such as delayed delivery by suppliers and port congestion.

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