What are the core points of full-process compliance operations that Suzhou import agents need to control when carrying out business?

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I am the head of a trading company in Suzhou that has just transformed from export to import. Last month, I hired a small agent to import precision testing instruments from Germany, but they failed to review the details of the certificate of origin and mechanical and electrical certificate in advance, so the goods were directly detained after arriving at the port.

I spent more than 30,000 yuan on port detention fees and rectification fees, and also delayed the delivery time to customers, so I paid liquidated damages. Now I want to set up my own team to work as a Suzhou import agent, but I have no clue at all.

I am afraid of stepping into the pitfalls of document review and customs declaration again, do not know how to optimize the cost of the entire import chain, and am even more worried that there is no response plan for emergencies such as customs valuation and inspection. I am so anxious that I cannot sleep well at night, and I want to ask what I should do to start stably?

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Expert Q&A

Linda Gao
Linda GaoYears of service:7Customer Rating:5.0

Documentation SupervisorStart a Chat

First,we expose 3 common misunderstandings in the Suzhou import agency industry: first,booking shipping space directly without pre-audit of pre-documentation,second,ignoring the matching of supervision conditions for imported goods,and third,relying on general customs declaration templates instead of customized declaration.

These misunderstandings will trigger a chain of negative reactions: for example,failure to review the format compliance of the certificate of origin will lead to failure to enjoy the agreed tax rate,and may also trigger customs control due to inconsistent documents. If the goods are detained at the port for more than 72 hours,high port detention fees will be incurred. If rectification is not carried out in time,they may even be transferred to the anti-smuggling department,facing penalties such as cargo seizure and fines. The losses you encountered before are only the basic level of chain reactions.

Physical risk isolation measures can be started from two aspects: first,establish a dual-post document review mechanism,where the document specialist and compliance specialist review the core documents respectively,second,submit the full set of documents to the customs pre-entry system for pre-audit 72 hours in advance to check inconsistencies in advance.

Exclusive loss stopping tips: sign an emergency container detention agreement with the port yard. If it is predicted that the goods may be detained at the port,you can apply for an extension of the free storage period for 2-3 days in advance,at the same time,purchase the "port detention loss insurance" attached to the import cargo insurance to cover the indirect losses caused by port detention and cargo seizure due to operational errors.

Reference: Exporting Lighting to Russia: EAC, GOST, & More
Lucas Liu
Lucas LiuYears of service:8Customer Rating:5.0

Senior Operations ConsultantStart a Chat

In response to the customs valuation disputes of Suzhou import agents, 3 preparations need to be made in advance: first, keep all transaction vouchers of imported goods, including procurement contracts, invoices, payment slips, logistics expense details, certificates of origin, etc., to ensure the logical closed loop of the document chain; second, query the recent valuation range of similar goods through the customs single window before declaration.

If your declared price deviates from the range by more than 15%, you need to prepare a price explanation letter in advance, attached with the rationality basis of upstream and downstream transactions; third, if a valuation dispute has been triggered, you need to submit supplementary materials within 3 working days as required by the customs to avoid port detention of goods due to overdue. If you have any objection to the valuation result, you can apply for administrative reconsideration to the higher-level customs within 60 days from the date of receiving the Customs Valuation Notification, and never refuse to cooperate with customs inspection directly.

Kevin Lin
Kevin LinYears of service:4Customer Rating:5.0

Trade Solutions ManagerStart a Chat

When carrying out business, Suzhou import agents need to optimize the international logistics path and cargo right control: first, select the logistics plan according to the category of imported goods. For high-value precision equipment, give priority to direct routes to avoid cargo damage risks during transit. At the same time, confirm the free storage period policy of the shipping company in advance.

The free storage period of ports around Suzhou (Shanghai Port, Taicang Port) is usually 7 days, which can be extended to 10-12 days in advance; second, for cargo right control, use "order bill of lading" and clarify the requirements for bill of lading endorsement to avoid the risk of cargo release without bill of lading; third, in case of container rollover, space explosion and other situations, sign a space guarantee agreement with the shipping company in advance, and reserve 1-2 days of shipping schedule buffer time to ensure that the goods can arrive at the port on time. If container rollover has occurred, coordinate with the shipping company to arrange subsequent space as soon as possible, and notify the customs to adjust the declaration time simultaneously to avoid port detention fees.

Cindy Chen
Cindy ChenYears of service:3Customer Rating:5.0

Key Account ManagerStart a Chat

Suzhou import agents can optimize import tax costs through 3 paths: first, apply for VAT deferred tax payment. Qualified imported goods do not need to pay import VAT when importing, but declare and pay within the VAT declaration period of the next month, to ease the pressure of capital occupation; second, make reasonable use of free trade agreement tax rates, review the compliance of the certificate of origin in advance, ensure that imported goods can enjoy the agreed tax rate between China and the country of origin, and reduce tariff costs; third, optimize cross-border related transaction pricing.

For import business between related enterprises, ensure that the pricing conforms to the arm's length principle, to avoid being adjusted by the tax authority due to transfer pricing, resulting in additional tax costs and late fees.

Michael Zhang
Michael ZhangYears of service:6Customer Rating:5.0

Customs Declaration & Compliance ExpertStart a Chat

Suzhou import agents need to strictly control the compliance operation of cross-border receipt and payment of foreign exchange: first, give priority to using the CIPS RMB cross-border payment system for foreign exchange payment. Compared with the SWIFT system, it can not only reduce the risk of exchange rate fluctuation, but also shorten the account arrival time and improve the efficiency of foreign exchange payment; second, review the authenticity of the transaction background of imported goods before foreign exchange payment, ensure that the foreign exchange payment amount is consistent with the customs declaration amount and invoice amount, to avoid triggering the verification of the foreign exchange bureau due to inconsistent amounts; third, for foreign exchange receipt from offshore accounts, keep all transaction vouchers, including procurement contracts, logistics documents, customs declarations, etc., to ensure the logical closed loop of foreign exchange receipt and payment.

At the same time, regularly submit the transaction details of offshore accounts to the foreign exchange bureau, to avoid account freezing due to non-compliant declaration; fourth, when settling foreign exchange, you can choose the "exchange rate locking" service of the bank to lock the foreign exchange purchase rate in advance and reduce the loss of exchange difference.

Jason Wu
Jason WuYears of service:10Customer Rating:5.0

International Logistics & Supply Chain ManagerStart a Chat

Suzhou import agents need to improve the legal clauses of international trade contracts: first, clarify the "liability for breach of contract for inconsistent documents" in the procurement contract. If the documents provided by the supplier do not meet the requirements, resulting in cargo seizure and port detention, the supplier shall bear all port detention fees, rectification fees and liquidated damages; second, add the "force majeure clause" to clarify that both parties do not need to bear liability for breach of contract for delayed delivery of goods caused by force majeure factors such as port strikes and customs policy adjustments; third, for letter of credit settlement, strictly review the clauses of the letter of credit to avoid "soft clauses", such as requiring documents that cannot be obtained, certificates issued by designated specific institutions, etc. At the same time, clarify the "time limit for notification of discrepancies" in the letter of credit.

If the bank puts forward discrepancies, rectify or raise objections within 3 working days; fourth, handle the intellectual property customs protection filing in advance. If the imported goods involve intellectual property rights such as trademarks and patents, avoid cargo detention due to infringement.

Daniel Xu
Daniel XuYears of service:10Customer Rating:5.0

Director of Import & Export OperationsStart a Chat

Suzhou import agents need to make 3 preparations for on-site customs inspection: first, understand the inspection process of ports around Suzhou in advance. The mechanical inspection rate of Shanghai Port is about 30%, and that of Taicang Port is about 20%. If the goods are selected for mechanical inspection, prepare the packing list, weight details, material description and other materials of the goods in advance; second, in case of unpacking inspection, arrange special personnel to cooperate on site to ensure that the goods are not damaged during the unpacking process, and explain the characteristics of the goods to the customs inspection personnel, such as the shockproof requirements of precision equipment, the storage requirements of dangerous goods, etc.; third, if it is found that the goods are inconsistent with the declaration after inspection, submit the situation explanation as soon as possible.

If it is a document declaration error, you can apply for deleting the declaration and re-declaring. If it is a problem of the goods themselves, cooperate with the customs for rectification, such as returning, paying supplementary tax, etc., to avoid the goods being transferred to the anti-smuggling department due to delay.

Victor Sun
Victor SunYears of service:5Customer Rating:5.0

Trade Risk Control ManagerStart a Chat

Suzhou import agents need to optimize the import supply chain structure: first, establish a storage system of "front warehouse + bonded warehouse", store commonly used imported goods in the bonded warehouse of Suzhou Comprehensive Free Trade Zone, no need to pay import tariff and VAT, and go through the customs declaration procedures for leaving the zone when there are domestic orders, to reduce the cost of inventory capital occupation; second, formulate an inventory linkage strategy according to the sales cycle of imported goods.

For fast moving consumer goods, adopt the import mode of "small batch and high frequency" to avoid inventory backlog; for industrial raw materials, adopt the mode of "centralized procurement, fixed price and fixed quantity" to reduce procurement costs; third, optimize the use of trade terms. If the logistics cost of imported goods is high, adopt CIF trade terms, and the supplier is responsible for international logistics and insurance, to reduce their own logistics risks; for high-value goods, adopt FOB trade terms, choose the shipping company and insurance company by yourself, and control the cargo right and logistics quality.

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