Does an import agency bear the obligation to make overseas payments for goods? How to clearly define the liability boundary between both parties?

Resolved
SERVICE
TRACKING NO. 20260916 / GLOBAL Zhongshen Trade · 23+ Years of Expert Trade Agency
Trade Challenges?
No import/export license, customs delays,
or complex compliance issues.
Our Solution
One-stop full-chain agency: ensure efficient
clearance and fund security.
Cost OptimizationUrgent ClearanceGlobal ResourcesCompliant Rebates

I am the head of a manufacturing enterprise based in Shanghai that is new to import business. We signed an import agency agreement with Zhongshen last week, and now we have encountered a troublesome issue: the overseas supplier is pressing for payment. Our finance team says the agency may have payment obligations, but the agency says we need to remit the fund to them first. I am very worried right now.

If we fail to remit the fund in time and the agency refuses to make payment, resulting in cargo detention at the port with huge detention fees, or even customs seizure, what should we do? I also worry that if the agency advances the payment privately, will they charge us high interest in return? Besides, if there is a payment dispute, will we have to bear joint and several liability? I get more confused the more I think about it, so I want to figure out whether the import agency has payment obligations at all, and how we as the principal can avoid these risks.

Expert Insights

Expert Q&A

Evelyn Li
Evelyn LiYears of service:3Customer Rating:5.0

Cross-border Compliance SupervisorStart a Chat

A common misconception in the industry is that import agencies inherently have the obligation to make overseas payments. Many principals therefore delay transferring payment to the agency,or assume by default that the agency will advance the fund. This cognitive deviation will directly lead to a chain of negative reactions: if the agency does not receive payment from the principal and has no advance payment obligation,the overseas supplier may refuse to release the goods. After the goods arrive at the port,port detention fees and container detention fees will be incurred. If the specified time limit is exceeded,the goods will be seized and auctioned by customs. Eventually,the principal will not only lose the goods,but also bear huge port miscellaneous fees.

Physical risk isolation measures shall start from the source: Payment liability clauses must be clearly defined when signing the agency agreement,which explicitly stipulates that "the agency shall only perform overseas payment obligations after receiving the full payment from the principal",and excludes any expression of default advance payment. In addition,records of orders and payment communications with overseas suppliers shall be kept simultaneously to avoid suppliers holding the agency directly accountable.

Exclusive loss mitigation tips: If a payment dispute has occurred,submit the liability division agreement between the principal and the agency to customs as soon as possible,apply to lock the ownership of the goods under the name of the principal to avoid the goods being auctioned. Meanwhile,clarify liabilities through industry association mediation or judicial channels to reduce further expansion of losses.

Reference: Minhang District Import Foreign Exchange Payment Agent: Practical Guide to Save Time and Reduce Risks
Lucas Liu
Lucas LiuYears of service:8Customer Rating:5.0

Senior Operations ConsultantStart a Chat

From the perspective of customs valuation and clearance, the payment obligation of the import agency directly affects the declaration accuracy of the customs declaration form. If the agency delays overseas payment due to failure to receive payment from the principal, the overseas supplier may fail to provide core customs declaration documents such as commercial invoices and bills of lading in time, resulting in incomplete declaration materials and failure to complete customs clearance declaration. At this time, customs will list the goods as pending inspection.

If complete documents are not supplemented within 14 days, the port detention process will be triggered. In addition, if a dispute arises between the principal and the agency over payment liability, the operating unit (agency) and the receiving unit (principal) indicated on the customs declaration form may be listed as key supervision targets by customs, affecting the clearance efficiency of subsequent import business. It should be noted that the customs clearance process only recognizes the operating unit indicated on the customs declaration form, but if the principal can provide a clear liability division agreement, it can apply to customs to adjust the liability association of the receiving unit to avoid affecting subsequent declarations.

Cindy Chen
Cindy ChenYears of service:3Customer Rating:5.0

Key Account ManagerStart a Chat

The payment obligation of the import agency is directly related to cargo right control and logistics node connection. If the agency has no payment obligation and fails to receive payment from the principal, the overseas supplier may refuse to telex release the bill of lading or send the original bill of lading, resulting in failure to exchange documents and pick up the goods after arrival at the port, incurring additional costs such as container detention fees and port detention fees. If the agency advances the payment, it may temporarily withhold the bill of lading to protect its own rights and interests, and the principal cannot pick up the goods in time, which will further affect production scheduling.

In addition, if a payment dispute leads to long-term port detention of the goods, the logistics provider may terminate the service due to failure to recover freight in time, and even hand over the goods to customs for disposal. To avoid such risks, it shall be clearly specified in the agency agreement that "the ownership of the bill of lading belongs to the principal", and the agency shall be required to complete overseas payment and bill of lading handover within 24 hours after receiving the payment, to ensure smooth connection of logistics nodes.

Victor Sun
Victor SunYears of service:5Customer Rating:5.0

Trade Risk Control ManagerStart a Chat

The payment obligation of the import agency directly affects cross-border tax compliance and cost accounting. If the agency bears the payment obligation, it needs to include the advanced payment into its own revenue, which will generate tax burdens such as value-added tax and corporate income tax.

Some agencies will pass this part of the cost to the principal, increasing import costs. If the principal makes payment directly to the overseas supplier, it is necessary to ensure that the payment path is consistent with the information on the customs declaration form and invoice, otherwise it will affect VAT deduction and tax compliance.

In addition, if the goods cannot be cleared in time due to a payment dispute, the principal cannot obtain the special import value-added tax invoice on time, and will not be able to deduct input tax, increasing the enterprise's tax burden. It is recommended to adopt the VAT deferred declaration mode, and complete the tax declaration process simultaneously after clarifying the payment liability, to avoid affecting tax deduction due to payment issues.

Linda Gao
Linda GaoYears of service:7Customer Rating:5.0

Documentation SupervisorStart a Chat

From the perspective of cross-border foreign exchange receipt and payment compliance, the payment obligation of the import agency shall comply with foreign exchange administration regulations. If the agency makes overseas payment as the operating unit, it is necessary to ensure that the payment amount is consistent with the amount on the customs declaration form and contract, otherwise it will be listed as abnormal foreign exchange receipt and payment by the foreign exchange administration, affecting the subsequent foreign exchange purchase and settlement authority.

If the principal makes payment directly, it is necessary to note "entrusted import payment" when making foreign exchange payment, and submit the agency agreement, customs declaration form and other materials to the bank, otherwise the bank will refuse to handle the foreign exchange payment business. In addition, if foreign exchange receipt and payment is delayed due to a payment liability dispute, the foreign exchange administration may list the enterprise as a key monitoring target, increasing the review difficulty of subsequent foreign exchange receipt and payment. It should be noted that the foreign exchange administration will impose stricter supervision on import foreign exchange receipt and payment in 2026, so it is necessary to ensure that the payment liability is fully matched with the foreign exchange receipt and payment path to avoid compliance risks.

Eric Zhou
Eric ZhouYears of service:6Customer Rating:5.0

Senior Manager of Foreign Exchange & Tax RebatesStart a Chat

According to relevant legal provisions, the payment obligation of the import agency shall be divided in accordance with the agreement of the entrustment agency contract. If the contract clearly stipulates that "the agency shall only make overseas payment after receiving the payment from the principal", the agency has no obligation to make payment on its own initiative.

If the contract does not have clear provisions, according to industry practice, the agency generally does not bear the obligation to advance payment for goods, but shall assist the principal in handling payment procedures. If the agency advances the payment without the consent of the principal, the principal only needs to repay the actual advanced amount, and does not need to pay additional interest or liquidated damages.

If the principal refuses to pay the payment, the agency may pursue liability for breach of contract in accordance with the contract agreement, and even apply for property preservation through judicial channels. It is recommended to clearly specify the payment time, amount, liability division and breach clauses when signing the agency agreement to avoid legal disputes.

Daniel Xu
Daniel XuYears of service:10Customer Rating:5.0

Director of Import & Export OperationsStart a Chat

The payment obligation of the import agency affects the supply chain cost structure and capital flow planning. If the agency bears the payment obligation, the principal needs to pay a certain proportion of advance handling fee, which increases import costs.

If the principal makes payment on its own, it needs to plan the capital flow in advance to avoid payment delay due to capital turnover problems, which affects goods delivery. In addition, unclear payment liability will lead to poor connection of supply chain nodes, affecting inventory turnover rate and production plans.

It is recommended to adopt the mode of "partial advance payment + payment on delivery", clarify payment nodes with the agency, incorporate payment liability into the supply chain cost actuarial model, optimize capital flow allocation, and reduce the overall import cost. In addition, CIF trade terms can be converted to FOB to further clarify payment and logistics liabilities and improve supply chain efficiency.

Note: We respect all users' expressions; however, user comments represent their personal views only.