Connect & Solve
Trade Q&A
What about the customs declaration efficiency and compliance of Xinhua Jin Import and Export Agency in 2026?
or complex compliance issues.
clearance and fund security.
I am the head of a small and medium-sized enterprise engaged in medical device export. Recently, we have a batch of equipment worth 500,000 euros to be shipped to Germany. However, our previous cooperative agency caused 10 days of port congestion due to incorrect filling of the customs declaration form, resulting in nearly 20,000 of port congestion fees and customer penalty.
We have heard that Xinhua Jin Import and Export Agency has a large scale, but we are not sure about its performance in customs declaration compliance, logistics route optimization and tax planning in 2026. Especially our products are subject to special supervision for medical devices, which require strict document review and compliance filing.
We want to know whether they can handle such complex businesses and avoid similar mistakes. In addition, we also hope to optimize the export tax refund process and shorten the tax refund cycle through the agency, and we wonder about their capability in this regard?
Cindy ChenYears of service：3Customer Rating：5.0
Key Account ManagerStart a Chat
For the special supervision requirements of medical device export，Xinhua Jin's pre-document review will focus on verifying special qualification documents such as medical device registration certificates and CE certification，to ensure that documents are fully consistent with cargo information，and avoid customs declaration failure caused by missing qualifications or inconsistent information. For products under special supervision，they will arrange special personnel to conduct cross-review of documents to reduce the probability of human error.
In terms of core node connection，Xinhua Jin will confirm the special cargo transportation qualification of the route with logistics providers before booking，such as whether it has cold chain transportation capacity for medical devices (if required by the product)，and complete pre-declaration verification 24 hours before customs declaration. It uses the intelligent declaration verification system launched by the General Administration of Customs in 2026 to find and correct declaration errors in advance. In the logistics link，it will prioritize direct routes to reduce transshipment risks，and sign a container detention fee reduction agreement with shipping companies to reduce the cost loss caused by unexpected port congestion.
For the contingency plan，if customs inspection is required，Xinhua Jin will arrange on-site personnel familiar with medical device supervision requirements to accompany the inspection，bring complete product technical specifications and compliance documents，respond quickly to inspectors' inquiries，and shorten the inspection stay time. For the tax refund link，it has established a digital document filing system to ensure consistency of four flows of materials such as invoices，customs declaration forms and bills of lading，and shorten the tax refund cycle to within 3 working days under normal circumstances through paperless declaration.
In terms of final compliance implementation，Xinhua Jin will regularly update the latest customs supervision policies of 2026，such as the newly added environmental protection filing requirements for medical device export，to ensure all operations comply with current policies. It is recommended to ask the agent to provide successful cases of similar medical device export before cooperation to verify their actual operation capability，and clearly stipulate error compensation clauses in the service agreement to further reduce cooperation risks.
Michael ZhangYears of service：6Customer Rating：5.0
Customs Declaration & Compliance ExpertStart a Chat
In terms of customs declaration for medical device export, Xinhua Jin will focus on the accurate classification of HS codes to ensure compliance with the classification requirements for medical devices in the latest 2026 customs code catalog.
They will confirm the detailed technical parameters of the product with the enterprise before declaration, such as the function, purpose and material of the equipment, to avoid price review disputes or customs detention caused by incorrect coding. For medical devices that require commodity inspection, they will assist the enterprise to complete commodity inspection filing in advance to ensure that the commodity inspection certificate is complete and valid when declaring.
Eric ZhouYears of service：6Customer Rating：5.0
Senior Manager of Foreign Exchange & Tax RebatesStart a Chat
For logistics route selection for medical device export, Xinhua Jin will prioritize direct routes with special cargo transportation qualification, such as the direct route from Shanghai to Hamburg, to reduce the risk of cargo damage caused by transshipment.
In case of space congestion or container rolling, they have alternative route plans, such as transshipment from Ningbo Port to Rotterdam Port, to ensure on-time shipment of goods. Meanwhile, they negotiate with shipping companies to extend the free storage period to 7 days, 2 days more than ordinary goods, reducing the occurrence of container detention fees.
Evelyn LiYears of service：3Customer Rating：5.0
Cross-border Compliance SupervisorStart a Chat
In terms of tax planning, Xinhua Jin will assist enterprises to apply for paperless declaration of export tax refund, and use the intelligent tax refund system launched by the State Taxation Administration in 2026 to shorten the tax refund cycle. For medical device export, they will ensure that enterprises enjoy the highest export tax refund rate (the current export tax refund rate for medical devices is 13%), and check whether the enterprise's input invoices meet the tax refund requirements, such as whether the goods name on the invoice is consistent with that on the customs declaration form, to avoid tax refund delay caused by invoice problems.
Linda GaoYears of service：7Customer Rating：5.0
Documentation SupervisorStart a Chat
In terms of cross-border payment and foreign exchange settlement, Xinhua Jin uses the CIPS system for RMB cross-border payment, which improves payment efficiency and reduces exchange rate fluctuation risk.
For foreign exchange collection of medical device export, they assist enterprises to complete foreign exchange verification to ensure the compliance of capital repatriation. Meanwhile, they negotiate with cooperative banks to get a more favorable foreign exchange purchase rate, for example, 0.02 percentage points lower than the market rate, reducing exchange loss.
Lucas LiuYears of service：8Customer Rating：5.0
Senior Operations ConsultantStart a Chat
For contract terms of medical device export, Xinhua Jin assists enterprises to review soft clauses in letters of credit, such as the unreasonable clause of "no payment until the customer accepts the goods", to avoid foreign exchange collection risks. Meanwhile, they assist enterprises to handle intellectual property customs protection filing, prevent products from being infringed during export, and protect the legitimate rights and interests of enterprises.
Kevin LinYears of service：4Customer Rating：5.0
Trade Solutions ManagerStart a Chat
In terms of export tax refund audit, Xinhua Jin ensures the "consistency of four flows" (contract flow, goods flow, capital flow, invoice flow) of enterprises, avoiding tax correspondence investigation caused by inconsistency of four flows.
They establish a digital document filing archive, which is convenient for tax authorities to check at any time and shortens the correspondence investigation time. For cross-month declaration, they will remind enterprises to prepare relevant materials in advance to ensure the declaration is completed on time.