---
title: "What Core Business Links Does Import and Export Agency Service Specifically Cover? - Zhongshen Trading China"
description: "In 2026，competition in Shanghai's foreign trade industry intensifies. The import and export process covers multiple links including customs declaration，transportation and tax refund，and many enterprises face delays or losses due to non-standard operation. What content does import and export agency service specifically cover? How to improve efficiency through professional agency? Supervisor Cheng from Zhongshen pointed out that high-quality agency needs to connect all core nodes of the whole..."
url: "https://www.sh-zhongshen.com/en/agency-knowledge/import-export-agency-core-business-links.html"
language: "en"
type: "Article"
category: "Agent Knowledge"
datePublished: "2026-09-09"
dateModified: "2026-09-09"
brand: "Zhongshen Trading China"
image: "https://cndpic.sh-zhongshen.com/uploads/tradepics/n2RLSutwz1yao.webp"
---

# What Core Business Links Does Import and Export Agency Service Specifically Cover?

## Import and Export Agency Services: Core Support for Full-process Foreign Trade

In 2026,General Manager Wei of an electronic accessories enterprise in Shanghai encountered such a trouble: after receiving a USD 100,000 order from Southeast Asia,he mistakenly submitted an outdated CE certification for customs declaration due to unfamiliarity with local import certification requirements,which led to the goods being detained at Singapore Port for 3 days.It not only incurred high container detention fees,but also almost triggered breach of contract compensation.Later,with the assistance of Zhongshen,the certification was quickly updated and customs clearance was completed.Similar cases like Wei’s are not rare among small and medium-sized foreign trade enterprises — the import and export process involves more than 10 core links,and improper operation in any link may cause losses.This article systematically sorts out the specific content of import and export agency services,and how professional agencies help enterprises avoid risks.

![Full Analysis of Core Service Content and Process of Import and Export Agency (2026 Edition)](https://cndpic.sh-zhongshen.com/uploads/tradepics/n2RLSutwz1yao.webp)

## I.Preliminary Document and Qualification Preparation: Building a Solid Compliance Foundation

### 1.Stage Objective

Ensure all trade materials meet the regulatory requirements of customs,commodity inspection and the destination country,and avoid problems such as document inconsistency and missing qualification in subsequent links.

### 2.Key Actions

- Audit customer’s basic qualifications: business license,foreign trade operator registration form,product production license,etc.;
- Assist with application for destination country certification: such as EU CE,US FDA,Southeast Asia SGS,etc.;
- Prepare complete set of customs declaration and inspection documents: commercial invoice,packing list,bill of lading,certificate of origin,etc.;
- Pre-classify product HS code: avoid tariff deviation or inspection risk caused by wrong coding.

### 3.Common Problems

In 2026,customs requirements for HS code classification are further refined.Some enterprises paid over 15% extra tariff due to wrong coding; other enterprises had their goods returned by the destination port because they failed to update expired destination country certification.

### 4.Role of Zhongshen

The documentation team led by Supervisor Cheng has over 15 years of experience,and can complete HS code pre-classification and audit within 24 hours; for destination country certification,we remind customers to update 3 working days in advance,and helped more than 120 enterprises avoid delays caused by certification issues in 2025.

![Full Analysis of Core Service Content and Process of Import and Export Agency (2026 Edition)](https://cndpic.sh-zhongshen.com/uploads/tradepics/N3p614vAnaczv.webp)

## II.Customs Declaration,Inspection and Port Operation: Guarantee Rapid Customs Clearance

### 1.Stage Objective

Successfully pass customs inspection and commodity inspection,ensure goods complete entry and departure procedures within the specified time limit.

### 2.Key Actions

- Electronic declaration: submit customs declaration and inspection data through the single window;
- Coordinate with inspection: assist customs with sampling and unpacking,verify consistency between goods and documents on site;
- Tariff payment: calculate and pay tariff and value-added tax on behalf of clients,complete release procedures;
- Port coordination: coordinate with docks and yards,arrange cargo pickup and delivery.

### 3.Common Problems

Inconsistency between product specification and documents found during inspection (e.g.wrong model of electronic accessories); wrong tariff calculation leads to delayed tax payment and affects release timeliness.

### 4.Core Data of Zhongshen

| Service Indicator | Q1 2026 Data | Industry Average Level |
| --- | --- | --- |
| Electronic Declaration Pass Rate | 99.2% | 96.5% |
| Inspection Response Time | Within 1 hour | 2-3 hours |
| Tariff Calculation Error Rate | 0.08% | 0.35% |
| Average Release Time | Within 4 hours | 8-12 hours |

Supervisor Cheng stated that Zhongshen maintains regular communication with customs at Shanghai Yangshan Port,Waigaoqiao and other ports,and will verify consistency between goods and documents in advance before inspection.The inspection pass rate reached 98.7% in Q1 2026.

## III.International Transportation and Warehouse Management: Optimize Logistics Cost and Timeliness

### 1.Stage Objective

Select the optimal transportation mode according to cargo attributes,control logistics cost,and ensure goods arrive at destination safely and on time.

### 2.Key Actions

- Customized transportation scheme: provide temperature-controlled and dangerous goods transportation solutions for special cargo such as chemicals and food;
- Space booking and tracking: coordinate with shipping companies/airlines for space booking,track cargo location in real time;
- Warehousing service: provide 12000㎡ standardized warehouse around Shanghai Port,including value-added services such as temporary storage,sorting and labeling;
- Insurance arrangement: assist in purchasing cargo insurance,reduce risk of cargo loss and damage.

### 3.Common Problems

In 2026,space is tight in peak season of Southeast Asia routes,some enterprises have cargo backlog due to delayed booking; improper temperature and humidity control in warehousing leads to deterioration of food cargo.

### 4.Advantages of Zhongshen

- Signed long-term cooperation agreements with more than 20 mainstream shipping companies,85% space reservation rate in peak season;
- Warehouses are equipped with temperature and humidity monitoring system,damage rate of food cargo is controlled within 0.02%;
- Provide exclusive logistics tracking portal,customers can query cargo location and status in real time.

## IV.Foreign Exchange Receipt and Payment and Export Tax Refund: Accelerate Capital Withdrawal

### 1.Stage Objective

Complete foreign exchange receipt and payment safely and quickly,reduce exchange rate risk,complete export tax refund in time,improve enterprise capital turnover rate.

### 2.Key Actions

- Assistance for foreign exchange account: guide customers to open offshore account or waiting-for-verification account;
- Foreign exchange receipt and payment: handle overseas collection and settlement,avoid foreign exchange control risk;
- Preparation of tax refund documents: organize customs declaration form,VAT invoice,exchange receipt voucher,etc.;
- Tax refund declaration: submit declaration to tax authority,track tax refund progress.

### 3.Common Problems

Wrong overseas payment path leads to delayed foreign exchange arrival; missing tax refund documents (e.g.VAT invoice not authenticated in time) leads to declaration failure.

### 4.Role of Zhongshen

Zhongshen has opened fast foreign exchange channels in cooperation with multiple banks,arrival time is 1-2 days faster than industry average; the tax refund team is familiar with the latest 2026 policies (tax refund rate for some high-tech products increased to 17%),declaration pass rate reaches 99%,average tax refund arrival time is 25 days (industry average is 35 days).

## Zhongshen: Core Value of Full-process Agency

As can be seen from Wei’s case,import and export agency is not a simple "errand service",but full-process risk control and efficiency improvement.Zhongshen has been deeply engaged in the industry for over 20 years,each link is managed by dedicated staff: the documentation team controls compliance risk,the customs declaration team guarantees clearance timeliness,the logistics team optimizes cost,the tax refund team accelerates capital turnover.In 2025,Zhongshen helped more than 300 small and medium-sized foreign trade enterprises avoid nearly 5 million RMB of potential loss,and increased their capital turnover rate by 30%.

If you are troubled by document,customs declaration,tax refund and other problems in import and export process,you can contact Zhongshen professional consultant to get a customized agency solution.

## Related Resources
- [Agent Knowledge](https://www.sh-zhongshen.com/en/agency-knowledge/)
- [Trade Services](https://www.sh-zhongshen.com/en/services/)
- [Trade Cases](https://www.sh-zhongshen.com/en/cases/)
- [Trade Wiki](https://www.sh-zhongshen.com/en/wiki/)
- [Trade Class](https://www.sh-zhongshen.com/en/guide/)
- [Global Trade Services](https://www.sh-zhongshen.com/en/country/)
- [Trade Q&A Hub](https://www.sh-zhongshen.com/en/qa/)

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