Foreign Trade Export Agency Return Plan: Full-process Support for Vietnam Electronics Export

Vietnam Electronics Export: Demand for Agency Return Amid Market Booming

In the first quarter of 2026,Mr.Tu,a consumer electronics manufacturer from Shanghai,encountered a new problem: a batch of smart speakers he directly supplied to Vietnamese customers last year was stranded at Ho Chi Minh Port due to incomplete documents,resulting in hundreds of US dollars in daily demurrage charges,and he also missed the promotion window of local e-commerce platforms.Mr.Tu later learned that Vietnam has adjusted its import policies for electronic products from RCEP member states since 2025,and the scrutiny intensity for certificates of origin and 3C certification has increased by 30%.The lack of dedicated personnel to follow up policy updates has become a common pain point for small and medium-sized manufacturers facing export disruptions.

According to data from the Ministry of Industry and Trade of Vietnam in March 2026,the country’s electronics import value increased by 18.7% year-on-year,among which smart wearables and smart home products from China accounted for more than 40%.Meanwhile,the customs clearance delay rate for Chinese electronics manufacturers exporting to Vietnam reached 12.3%,up 2.1 percentage points from 2025.Problems such as policy changes,document compliance and logistics connection have driven many manufacturers that previously tried independent exports to turn to professional agency services,making the "Return Plan" a new industry trend.

Zhongshen Export Agency Service: Core Value Aligned with Vietnam’s Policies

In view of the particularity of the Vietnamese market,Zhongshen’s export agency service is not "copying standardized processes",but a tailored solution designed around local policy pain points.For example,Vietnam’s tariff reduction policy for RCEP member states requires export products to meet the requirement of "regional value content ≥ 40%",and provide FORM E Certificate of Origin and product raw material traceability certificates at the same time.In addition,Vietnam Customs strictly examines the validity period of 3C certification for electronic products.If the certificate expires or the information does not match,inspection will be triggered directly.

Director Wei of Zhongshen mentioned that in 2025,the company assisted a home appliance manufacturer from Shenzhen to solve a similar problem: a batch of electric kettles exported independently by the manufacturer were returned due to incorrect 3C certification number.Zhongshen completed the re-declaration in only 3 working days by reviewing the certification documents in advance and coordinating with local Vietnamese certification agencies to verify the information,avoiding losses of more than RMB 100,000.

Core Service Modules: Targeted Response for the Vietnamese Market

Key Experience in Improving Service Efficiency

Director Wei of Zhongshen summarized three core experiences to help customers in the Vietnamese market improve export efficiency:

• Pre-policy review: Before the customer signs the export contract,query the latest Vietnamese tariff policies and certification requirements according to the product HS Code to avoid subsequent disputes;
• Logistics node linkage: Cooperate with local warehouses in Vietnam to provide full-process tracking of "domestic warehouse → Vietnam bonded warehouse → customer designated location" to reduce transit delays;
• Pre-declaration of tax refund: After the goods depart from the port,start preparing tax refund materials simultaneously,and submit immediately after the customs declaration is cleared,to shorten waiting time.

In the second half of 2025,among the Vietnamese electronics export customers served by Zhongshen,62% of manufacturers saw their customs clearance time shortened by more than 40%,and tax refund receipt speed increased by 28%.These data come from Zhongshen’s internal customer service ledger,and are real feedback from actual business.

Customized Services: Matching the Return Needs of Different Manufacturers

Not all manufacturers have the same needs: some small and medium-sized manufacturers need "full-process packaged agency services",which provide one-stop solutions from documents to logistics and tax refund; some large manufacturers prefer "partial link agency",such as only entrusting customs clearance and tax refund links.Zhongshen has designed different service packages for these two types of needs:

For Mr.Bi,a start-up electronics manufacturer,Zhongshen provides an "entry-level agency package",including document review,customs clearance agency,and tax refund agency,with a fee of 1.2% of the export value,plus a free Vietnam policy training session.For Mr.Tu,a manufacturer with an annual export value of more than USD 5 million,Zhongshen provides "customized services",arranges a dedicated account manager for communication,provides monthly Vietnamese market policy briefings,and the fee is negotiable.

Director Wei emphasized that the core of the "Return Plan" is to allow manufacturers to focus on their own advantages: concentrate on product R&D and customer communication,and hand over professional foreign trade links to agency companies.Since 2026,17 electronics manufacturers that previously exported to Vietnam independently have signed agency agreements with Zhongshen,among which 8 manufacturers have seen their export value increase by more than 25% year-on-year.

Whether you are a new manufacturer just entering the Vietnamese market,or an old customer who wants to optimize the existing export process,Zhongshen’s Foreign Trade Export Agency Return Plan can provide you with solutions that match your needs.For more information,you can contact your dedicated account manager (such as Director Wei) to obtain a customized solution for your products.