2026 Export Customs Broker Service Details and Cooperation Methods

Market Background and Challenges of EU Electronic Product Export in 2026

In the first half of 2026,the EU’s import value of Chinese electronic products increased by 12.3% year on year,among which smart home and automotive electronic products saw particularly obvious growth.However,with the implementation of the EU’s New Batteries and Waste Batteries Regulation and Sustainable Electronics Directive,export enterprises are facing significantly more policy barriers.Many enterprises reported that products that could be cleared smoothly before were rejected this year due to the updated format of DOC statement for CE certification and upgraded phthalate testing standards of RoHS 2.0.Some enterprises are not familiar with the application conditions of the EU Customs’ Green Inspection Lane,so they miss the fast clearance window,and cargo detention at ports for more than 5 days occurs from time to time.

Core Service Value of Zhongshen for EU Electronic Product Export

Mr.Chen once took charge of the export project of an automotive electronic manufacturer in Shanghai.In 2025,the manufacturer’s products exported to the EU were detained by Hamburg Customs of Germany for 3 days because the electronic archive of the DOC statement was not updated in time,which directly affected the customer’s delivery schedule.After cooperating with Zhongshen in 2026,the document pre-review and update were completed in only 1 working day,the goods successfully entered the Green Inspection Lane,and the customs clearance efficiency was improved by 40% compared with before.The core value of Zhongshen lies in accurately matching the latest EU policies in 2026,and transforming "policy risks" into "clearance advantages".

1.Document Preparation Module: Accurately Align with the New EU Requirements in 2026

The EU has two core requirements for electronic product export documents in 2026: first,the DOC statement of CE certification needs to be uploaded to the official EU electronic platform simultaneously,and second,the RoHS 2.0 test report needs to include the specific content data of 10 phthalates.Many enterprises fail to pass the document review because they ignore these two points.

• Zhongshen’s document team has dedicated personnel to track the update of official EU policies,and updates the List of EU Electronic Product Export Documents once a month to ensure that the materials submitted by customers meet the requirements 100%;
• For the electronic upload of DOC statements,the team has developed a dedicated docking tool,which can complete the upload and review confirmation within 1 working day,avoiding delays caused by platform operation errors;
• We have established long-term cooperation with 3 domestic testing institutions with EU recognized qualifications,which can prioritize the arrangement of RoHS 2.0 testing,and the report issuance time is 2 days shorter than the industry average.

2.Customs Clearance Execution Module: Respond to the New EU Customs Inspection Rules

In 2026,the EU Customs has increased the random inspection ratio for electronic products from 8% in 2025 to 15%,and the inspection focus has shifted to "product sustainability" (such as battery recycling labels,degradability of packaging materials).In addition,the EU’s newly launched Green Inspection Lane is only open to products that meet the "carbon footprint compliance" standard,and many enterprises cannot enjoy this benefit because they do not understand the application conditions.

3.Export Tax Refund Module: Adapt to the New Changes of the China-EU Tax Agreement

In 2026,China and the EU updated the provisions on electronic product export tax refund in the tax agreement,requiring enterprises to provide the correlation matching between "export foreign exchange receipt voucher" and "EU importer customs clearance certificate".Some enterprises have their tax refund applications rejected due to inconsistent information between the two,and the waiting period is extended from the previous 15 days to more than 30 days.

• Zhongshen’s foreign exchange collection and payment team can accurately match the information of foreign exchange receipts and customs clearance certificates to ensure consistency between the two;
• We have established a "Green Tax Refund Lane" with the Shanghai tax authority,and the review time for tax refund applications for electronic products exported to the EU is shortened to within 10 working days;
• We provide real-time tax refund progress query service,and enterprises can check the application status through the dedicated system to avoid information delay.

Summary of Experience in Improving Customs Clearance Efficiency and Tax Refund Speed Through Agency Services

Mr.Chen said that the core experience accumulated by Zhongshen over the past 20 years is "early prediction of policy changes + localized service network + process digitalization".For example,in response to the 2026 EU policy updates,the team completed the upgrade of the document system at the end of 2025,and trained 12 document specialists in advance; we have set up 3 local customs clearance cooperation points in Germany,France and the Netherlands,which can respond to the inspection requirements of EU Customs at the first time; we integrate the document,customs clearance and tax refund processes through a digital system to realize information sharing and avoid repeated submission of materials.According to the data of the first half of 2026,the customs clearance efficiency of EU electronic product export enterprises cooperating with Zhongshen has increased by 32% on average,and the tax refund speed has increased by 45% on average.

Customized Services Adapt to the Needs of Different Enterprises

Whether it is a start-up enterprise exporting electronic products to the EU for the first time,or a mature enterprise needing to optimize the existing export process,Zhongshen can provide customized services.For start-ups,for example,we provide one-stop packaged services of "document + customs clearance + tax refund" to avoid detours caused by unfamiliar processes; for mature enterprises,we provide "key link optimization" services,such as special support for CE certification updates only,to reduce enterprise costs.